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Don's Auto & Truck

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (20 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (20 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Don's Auto & Truck from DealerRater.

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They are closed and not returning emails or calls. I tried to contact them and no response.

They are closed and not returning emails or calls. I tried to contact them and no response.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Definitely don't recommend no one to buy a car from this dealer. They are a bunch of scammers. Sell me a Subaru Baja 2003 for $10,000 and another $500 for the sale taxes which I did not gave them with over 2,000, mi and a lot of issues just to mention a few front and rear suspensions are worn out check engine light on and need a new Cadillac converter that's why they don't give you no warranty. How can someone price a vehicle with all them issues for that much money? They pretend they are there to help you get a vehicle. All they want to do is rip you off

Definitely don't recommend no one to buy a car from this dealer. They are a bunch of scammers. Sell me a Subaru Baja 2003 for $10,000 and another $500 for the sale taxes which I did not gave them with over 2,000, mi and a lot of issues just to mention a few front and rear suspensions are worn out check engine light on and need a new Cadillac converter that's why they don't give you no warranty. How can someone price a vehicle with all them issues for that much money? They pretend they are there to help you get a vehicle. All they want to do is rip you off

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Consumer response

Definitely don't recommend no one to buy a vehicle from Don Auto exchange. They pretend they're there to help you get a vehicle. All they want to do is rip you off. Take your money

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Left many messages and never heard from anyone. Guess they don’t want to sell it.

Left many messages and never heard from anyone. Guess they don’t want to sell it.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I couldn’t get a car because they didn’t accept a down payment. i was very upset

I couldn’t get a car because they didn’t accept a down payment. i was very upset

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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This dealer doesn't give ANY specific details about there cars or the condition that it's in, the prices are great but customer service sucks, I wonder if this is a REAL dealership with lease or finance availability

This dealer doesn't give ANY specific details about there cars or the condition that it's in, the prices are great but customer service sucks, I wonder if this is a REAL dealership with lease or finance availability

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Replied to one email and then never replied again. Very poor customer service. Will not inquire again.

Replied to one email and then never replied again. Very poor customer service. Will not inquire again.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
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I have send 20 msgs but no body answer and 7 times calls no body answer

I have send 20 msgs but no body answer and 7 times calls no body answer

Rating breakdown (out of 5):
Customer service
1.0
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Bought a nissan vehicle back several years ago that had previous salvage title. When we first got to the place they had to jumpstart the car so we could test drive it because the battery was dead. I had the vehicle looked at by an auto mechanic and he said it appeared to be in good condition. Their customer service is unprofessional to say the least, maybe they were short staffed that day. I was at the front counter and was talking / try to negotiate with guy working their and he basically didn't even look up at me while I was talking to him, he was looking at paperwork or something, I just thought that was rude considering I'm trying to purchase a car from you. I negotiated the price and drove the car home about 100 miles. The next day I tried to start the car up to go to work and battery was dead. I went and had battery tested and they said it was bad. So I had to jumpstart the car to get to work on time the day after purchasing and then had to go later that day and purchase a new battery. I should have known considering they had to jumpstart the car there for us to test drive it but I thought the alternator would just recharge the battery. When we purchased the car the guy could have warned us and said, "hey, you might need to get a new battery as the one that's in there might not be good, it might be good idea to at least go have it tested out". Also, the tires only had about 5,000-8,000 miles left on them which I already knew so with all that luckily I negotiated the price down a little. I don't know how well they clean / detail their cars but this one must have had the back windshield shattered and replaced because under the carpet in the back trunk where the spare tire is had tons of broken glass everywhere, I had to shop vac it out. I would not purchase a car from here again, but hopefully their customer service is better than what it was.

Bought a nissan vehicle back several years ago that had previous salvage title. When we first got to the place they had to jumpstart the car so we could test drive it because the battery was dead. I had the vehicle looked at by an auto mechanic and he said it appeared to be in good condition. Their customer service is unprofessional to say the least, maybe they were short staffed that day. I was at the front counter and was talking / try to negotiate with guy working their and he basically didn't even look up at me while I was talking to him, he was looking at paperwork or something, I just thought that was rude considering I'm trying to purchase a car from you. I negotiated the price and drove the car home about 100 miles. The next day I tried to start the car up to go to work and battery was dead. I went and had battery tested and they said it was bad. So I had to jumpstart the car to get to work on time the day after purchasing and then had to go later that day and purchase a new battery. I should have known considering they had to jumpstart the car there for us to test drive it but I thought the alternator would just recharge the battery. When we purchased the car the guy could have warned us and said, "hey, you might need to get a new battery as the one that's in there might not be good, it might be good idea to at least go have it tested out". Also, the tires only had about 5,000-8,000 miles left on them which I already knew so with all that luckily I negotiated the price down a little. I don't know how well they clean / detail their cars but this one must have had the back windshield shattered and replaced because under the carpet in the back trunk where the spare tire is had tons of broken glass everywhere, I had to shop vac it out. I would not purchase a car from here again, but hopefully their customer service is better than what it was.

Rating breakdown (out of 5):
Customer service
1.0
Buying process
Quality of repair
Overall facilities
Overall experience
2.0
  • Does not recommend this dealer
  • Shopped for a used car
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I haven’t get a feedback from them yet either on emails or by phone I was inquiring about the financing and the requirements

I haven’t get a feedback from them yet either on emails or by phone I was inquiring about the financing and the requirements

Rating breakdown (out of 5):
Customer service
2.0
Buying process
Quality of repair
Overall facilities
Overall experience
2.0
  • Does not recommend this dealer
  • Shopped for a used car
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Bought a 2017 Mazda CX-5 from them and it was great! Service was great, they have always been helpful. I looked at cars there for a second time (they just didn’t have any I liked).

Bought a 2017 Mazda CX-5 from them and it was great! Service was great, they have always been helpful. I looked at cars there for a second time (they just didn’t have any I liked).

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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