I-10 Chrysler Dodge Jeep RAM

The "Mario Difference" – Professionalism and Reliability at its Best! I came to this Indio dealership after a nightmare experience at a different dealer (Crystal Chrysler in Cathedral City), where my car sat for six days without a single thing being done to it. From my very first phone call to this Indio location, the difference was night and day. Mario was incredibly professional and efficient, getting me an appointment just two days later. Upon arrival, the entire team impressed me—from the receptionist who warmly greeted me to everyone else I encountered. Mario went above and beyond, ensuring a transmission specialist was on-site specifically for my car that day. He even gladly coordinated an Uber to get me to my rental car—a service the previous dealer flat-out refused to provide. What truly set this experience apart was the communication. Mario reached out at every single step, sending text updates so I knew exactly what was happening. He explained the diagnosis clearly, told me when the part was ordered, when it would arrive, and gave me an accurate completion date. The most interesting part? This dealership had my car for the exact same amount of time as the previous one (6 days). The difference is that this dealer actually repaired my car and communicated with me, while the other did absolutely neither. My car was ready exactly when promised, and Mario was just as courteous during pickup as he was on day one. It was an absolute pleasure to do business with this team. I highly encourage anyone who has had trouble with other dealers in the area to make the drive to Indio. It is well worth it to rest assured that both you and your car will be taken care of!

Rafael and team I10 Jeep ALWAYS exceed my expectations of service. Thank u for Excelling

I was very happy with my experience at i10 ram. My service advisor, Mario, kept me updated, and was professional. I will definitely use this dealership in the future.

The work was good . Just this time they didn’t wash my car like other times

Very good service! Special shoutout to Adrain for assisting me from start to finish. In the past I had Sergio help me but overall amazing service. Always attentive and addressing all my concerns and questions. Also thank you to Dominque for calling and following up to check if I had any further questions or concerns. Thank you.

Yes I 10 Chrysler Dodge Jeep Ram dealership live up two there word! I informed them before hand that my credit was not all that great, Pablo said come on down we will get you approved for something and they did awesome good customer service friendly employees! I differently recommend them thank...

Adrian handle the problem like a champ! You need more like him!!! I know who to go with next time!!

This last interaction has been horrible my truck has been to the shop 3 times for the same problem. The truck wouldn’t start but was turning over. First I was told it needed a battery after it was checked out. It the same thing within a few weeks so it goes back. This time I’m told it’s the lower fuel pump so I paid for it. Less than a week later it does the same thing. I have it towed back couple days later I’m told it’s the fuse box. I had a meeting with the service manager and he was rude and kept cutting me off I feel like I have been ripped off.

I recently had the pleasure of working with Mario Torres at I-10 Dodge, and I want to share how impressed I was with his service. Mario was professional, knowledgeable, and courteous throughout the entire process. He took the time to explain everything clearly, answered all my questions, and made sure my vehicle was serviced properly and on time.

Excellent experience. Friendly and competent staff. Kept in great communication. Would highly recommend. Wait time was minimal.