Reviews
Write a reviewVery disappointed after my purchase from Cousin's Auto. So many things wrong with it and Muhammad said he had no idea. To me that sounds like some bull, how can you now know the pieces of xxxx that you are selling. I think he knew very well what he was doing. I've only had my car 6 months and its completely died on me many times. Replaced alternator, shocks, battery, now it seems the starter is going out and the tranny needs to be replaced. Now if this piece of xxxx had been cheap then I would have not complaints but it was not it was QUITE expensive and now I am stuck with this xxxx. THanks Muhammad :(
Very disappointed after my purchase from Cousin's Auto. So many things wrong with it and Muhammad said he had no idea. To me that sounds like some bull, how can you now know the pieces of xxxx that you are selling. I think he knew very well what he was doing. I've only had my car 6 months and its completely died on me many times. Replaced alternator, shocks, battery, now it seems the starter is going out and the tranny needs to be replaced. Now if this piece of xxxx had been cheap then I would have not complaints but it was not it was QUITE expensive and now I am stuck with this xxxx. THanks Muhammad :(
- Customer service
- 3.0
- Buying process
- 4.0
- Quality of repair
- 1.0
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
About a 2009 Chevy Transverse from them almost a year ago talk to the loan company see what my balance was found out he charged me $4500 my vehicle and he only gave the loan company 3500 and unfortunately the loan that I got signed up for the way the financing was set up it's like you never going to pay the vehicle off I thought I purchased a vehicle for $11,000 only to find out that I purchased it for $14,000 after financing the interest is extremely high so everytime I could payment it's like it's never going to be paid off cuz I got to keep adding more money to the loan because of the high interest rate.
About a 2009 Chevy Transverse from them almost a year ago talk to the loan company see what my balance was found out he charged me $4500 my vehicle and he only gave the loan company 3500 and unfortunately the loan that I got signed up for the way the financing was set up it's like you never going to pay the vehicle off I thought I purchased a vehicle for $11,000 only to find out that I purchased it for $14,000 after financing the interest is extremely high so everytime I could payment it's like it's never going to be paid off cuz I got to keep adding more money to the loan because of the high interest rate.
- Customer service
- 1.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Bought a 2012 ram found out it needed brakes and almost 5,000 in repairs and the owner assured me he would make it right and now won’t return phone calls so I guess I’ll see him in court along with as much bad repor as I can give him
Bought a 2012 ram found out it needed brakes and almost 5,000 in repairs and the owner assured me he would make it right and now won’t return phone calls so I guess I’ll see him in court along with as much bad repor as I can give him
- Customer service
- 2.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
We've been going to Cousin's for 3 years and have bought our last 2 vehicles from them. They've never disappointed! Always very helpful and professional. When we've needed maintenance they are quick and very reasonable pricing and do a great job! Highly recommended!
We've been going to Cousin's for 3 years and have bought our last 2 vehicles from them. They've never disappointed! Always very helpful and professional. When we've needed maintenance they are quick and very reasonable pricing and do a great job! Highly recommended!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
They were extremely nice and polite. I would recommend them to all of my friends. They helped us out greatly.
They were extremely nice and polite. I would recommend them to all of my friends. They helped us out greatly.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Purchased a 2008 vehicle from them and the whole driveshaft fell off a week later, was told there was no issues with the vehicle when we bought it.
Purchased a 2008 vehicle from them and the whole driveshaft fell off a week later, was told there was no issues with the vehicle when we bought it.
- Customer service
- 1.0
- Buying process
- 3.0
- Quality of repair
- 1.0
- Overall facilities
- 3.0
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I would highly recommend buying a car from here, they took a little longer than expected but it was to find a better deal for me and they did. I bought a 2012 Nissan Altima and I love it, the owner was very polite and just a great seller.
I would highly recommend buying a car from here, they took a little longer than expected but it was to find a better deal for me and they did. I bought a 2012 Nissan Altima and I love it, the owner was very polite and just a great seller.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Can't say much. They never would respond to price/info requests.
Can't say much. They never would respond to price/info requests.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase