Reviews
Geat Experience!!
I've bought alot of cars over the years and have to say this was the best experience to date. The minute I walked in I was greeted with a smile and great customer service. My salesman (Rick Brown) was not only professional, but very personable. He went out of his way to make sure I was completely satisfied. I also have to mention Jeff in the Finance dept who was very knowledgeable.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we're happy you found our staff to be so supportive during your experience here at Jeff Schmitt Chevrolet East. We are always more than happy to assist you if anything else comes up. Take care! Thank you!! Ashli Kitchen Executive Assistant Jeff Schmitt Auto Group 937-879-1918
Great service in buying a car.
Austin Woodard was great to work with. He took a lot of time to answer all my questions and helped find the perfect car for by needs and budget.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi there, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day! Thank you!! Ashli Kitchen Executive Assistant Jeff Schmitt Auto Group 937-879-1918
A perfect day!
Thank you, James for helping us get into our dream truck. The personal attention you gave us went beyond more than we could have asked for. We love our new truck and are grateful for everything you did to help us attain that dream. Your customer service is outstanding!? Thank you Dennis for giving us a great deal financially. The entire experience was so easy and stress free.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jeff Schmitt Chevrolet East! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Check engine light came on & car went into reduce
Ryan Justice is the Best! Always kept me in the know from the time I put my name on the list for a New Corvette until it came in. Great Dealership! Made my dream come True!😁
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help! Thank you!! Ashli Kitchen Executive Assistant Jeff Schmitt Auto Group 937-879-1918
Customers matter at Jeff Schmitt Chevrolet
Our Sales Consultant, Scott Kiever was very attentive to our specific needs and tailored his approach around what was important to my family. He followed up with us after the sale to make sure we were 100% satisfied. Customer service is so hard to find these days. Jeff Schmitt Chevrolet still recognizes that customers matter.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, Your satisfaction is important to us, so we want to sincerely thank you for choosing Jeff Schmitt Chevrolet East and we hope to see you again soon! Thank you!! Ashli Kitchen Executive Assistant Jeff Schmitt Auto Group 937-879-1918
I needed a pre-road-trip oil change and was also offered
I needed a pre-road-trip oil change and was also offered tire balance, 4-wheel alignment, and fuel system service, so I OK'd it all. My issue deals with the tire balance. I learned how to balance tires at a local garage when a teenager; I was told Rule #1 is always to remove the existing weights to ensure the minimum of weight is added to the wheel/tire assembly ... in discussions with people in the business today at high quality shops, they tell me that's still top priority. The existing wheel weights were not removed and I now have some wheels with 50-60 weights on them when 10 or less probably would have done the job; a close examination of the job indicated that many of the newly added weights (white color) were put on as a counterbalance to the old weights and provided an extremely amateur looking job since they were visible on my gloss black wheels. Needless to say, I am very disappointed at this result considering the high quality work I've had done there in the past. I did my own hi-speed road test and discovered a bit of a high frequency vibration between 50 and 75 mph, but it was a low enough in amplitude to not be objectionable (I used to test things for a living). I know This service shop can do much, much better. I was happy with the rest of the service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
One satisfied customer
Dave Sonnino made me feel at ease. He made the whole experience easy and simple to understand. I will highly recommend Dave to all my family and friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jeff Schmitt Chevrolet East! Thanks again for the recommendation, and have an amazing day! Thank you!! Ashli Kitchen Executive Assistant Jeff Schmitt Auto Group 937-879-1918
Highly recommended!!!
I would highly recommend Jeff Schmitt! They took great care of me from beginning to the end. Nathan exceeded my expectations and helped me fine the perfect vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jeff Schmitt Chevrolet East! We sincerely value your business and look forward to your next visit! Thank you!! Ashli Kitchen Executive Assistant Jeff Schmitt Auto Group 937-879-1918
Great Experience, no issues.
Great Experience, no issues. The only dealer I found to be honest with the pricing & the only dealer to still except the GM discount. All the other dealers I went to , up the price by $10,000.00
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out to us if there's anything more we can do! Thank you!! Ashli Kitchen Executive Assistant Jeff Schmitt Auto Group 937-879-1918
Great experience!
Great experience! Everyone was so friendly and willing to help. Will definitely be a repeat customer.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi there, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Thank you!! Ashli Kitchen Executive Assistant Jeff Schmitt Auto Group 937-879-1918
