Reviews
New Silverado
Billy took the time to help us understand the vehicle with no pressure to buy at all. They offered to let us drive the vehicle overnight if we wanted which was new to us. We enjoyed the experience and are please with the purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for leaving us your positive review. I am pleased to hear that you were satisfied with the service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Ashli Kitchen | Executive Assistant | akitchen@jeffdeals.com | 937-878-3471
2018 Chevy Silverado Buying Experience
I purchased a new 2018 Chevy Silverado from the Jeff Schmitt Chevy East location. This was my first truck buying experience and it was a great one! I worked the sales consultant, Matt Roseberry from the start. He was very knowledgeable and was able to answer my questions. I asked him about truck bed capabilities with a motorcycle and he was able to get an answer for me very quickly. I sent him an e-mail one night and he called me within 5 minutes to answer questions. He went as far to show me some of the accessories that I would like to add to my new vehicle that he currently has on his own vehicle. I also worked with the financial rep, Patrick Cade who was just as helpful. I talked with my parents the other night and we had some questions. My parents live 4 hours away. I was planning to come in to talk with Patrick and he suggested that when I come in to talk that we could call my parents at the same time and get all the questions answered at the same time. That's exactly what we did! He was also very knowledgeable and patient as both myself and my parents asked a lot of questions. He was able to give multiple examples which was extremely helpful as both myself and my parents got all of our questions answered and we did not leave anything open to question. I was very impressed and happy with the professionalism and helpfulness of both Matt and Patrick, as well as the other staff members I interacted with during my truck buying experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for providing us with feedback regarding your recent visit, Eric! Our team works hard to keep our customers coming back to Jeff Schmitt Chevrolet East and it's great to hear of your experience. Matt and Patrick are wholly devoted to the success of our guests' experiences and we are both lucky and proud to have them on our team. We appreciate all of your kind words and thank you for choosing us for your automotive needs. We look forward to seeing you soon and hope that you enjoy your new Silverado! Best, Ashli Kitchen | Executive Assistant | akitchen@jeffdeals.com | 937-878-3471
Bob & Shirley in Springfield, Ohio
We were interested in purchasing a new Chevrolet Impala. After some research on the internet a decision was made to visit Jeff Schmitt Auto Group. There we met Darrick Bailey, sales associate. He did a great job of helping us find the right vehicle and put together a great deal. Ray approved the deal and Patrick finished the purchase process. We are very satisfied with how everything was handled.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and it's encouraging to know Darrick, Ray and Patrick were able to show you our dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs. Best, Ashli Kitchen | Executive Assistant | akitchen@jeffdeals.com | 937-878-3471
Bryant Mullinix
Our sales rep, Bryant Mullinix was fantastic! We'll come back again, and we'll be looking for him. We love our new Equinox! Thanks Bryant ?
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Tonya, thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Jeff Schmitt Chevrolet East. We can't wait to see you for your next servicing appointment! Best, Ashli Kitchen | Executive Assistant | akitchen@jeffdeals.com | 937-878-3471
Nick Dewort @Jeff Schmitt was very helpful.
Am loving my new Equinox. A big THANK YOU to Nick Dewort & the Jeff Schmitt staff in helping me thru my first lease process. You all made it pretty simple.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Cynthia, thank you for this wonderful feedback and congratulations on your new Equinox! It's delightful to know that Nick and the rest of our team were of such help to you during your experience. Please let us know if we can ever help you in the future. Sincerely, Ashli Kitchen | Executive Assistant | akitchen@jeffdeals.com | 937-878-3471
2017 Corvette from Jeff Schmitt East
We purchased a certified pre-owned Corvette from Jeff Schmidt East. The salesman was Mr. David Sonnino. Let me tell you David was the best. He showed us the car in great detail, answered all questions with great knowledge about the product. David was very kind, helpful, and a great pleasure to do business with. Thank you David Sonnino
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Chuck and Ellen, reviews like yours are truly a breath of fresh air! David is truly an invaluable asset and we appreciate everything that he does. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Ashli Kitchen | Executive Assistant | akitchen@jeffdeals.com | 937-878-3471
Equinox purchase
Excellent Dealership!!!! From the moment I walked in the door, I was treated very well!! Professional, courteous and knowledgeable staff! Best experience yet and my father was a car salesman/manager for 27 yrs! Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Laura, and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Please don't hesitate to call if we can help with anything at all. Sincerely, Ashli Kitchen | Executive Assistant | akitchen@jeffdeals.com | 937-878-3471
Good experience
Good experience. Found the truck I wanted and felt like the price was reasonable. I would have liked more for my trade, but it was in rough shape. Darryl Combs was very patient and worked to find what I was looking for and never seemed put out or pressured me through the entire process. This is the third vehicle from this dealership in last 5 years. Most of my repairs and service also comes from this location.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
It was a pleasure to read about your fifth car-buying experience at Jeff Schmitt Chevrolet East. Congratulations on your new purchase. Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way.It's delightful to know Darryl provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Best, Ashli Kitchen | Executive Assistant | akitchen@jeffdeals.com | 937-878-3471
Great Customer Service
I purchased a 2018 Chevrolet Equinox and I am all around happy with my new SUV. I am 20 years old and the entire sales team treated me with respect, fairness, and was just all around professional. People typically see a guy my age and dont take them serious, or just dont show any respect like I've found at other dealerships. My sales person Josh Palmer stayed patient with me all day while I was picky about what car I wanted to make my new vehicle. They worked with me to stay within my budget. When I have any questions about the Equinox I just send my sales person a message and he responds relatively fast. I highly recommend dealing with Jeff Schmitt Chevrolet!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for the wonderful compliments! We couldn't be more pleased to hear ourselves described as professional, friendly, and courteous. We hope you enjoy your new Chevrolet Equinox and we look forward to seeing you again whether for routine service or another purchase. Thanks again! Best, Ashli Kitchen | Executive Assistant | akitchen@jeffdeals.com | 937-878-3471
Go see Bryant
Just bought a new 2018 Chevy Cruze. Bryant was our salesmen and he was very attentive and helpful as well as friendly and easy talk to. Would recommend anyone looking to purchase a new car to give him a visit
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for taking the time to leave us this awesome review! At Jeff Schmitt Chevrolet East, we take guest feedback seriously and are proud to see that you drove away happy in your new Chevy Cruze. I will share your compliments with Bryant and the whole team. If you have any questions about your purchase, please reach out to us. Thanks, again! Best, Ashli Kitchen | Executive Assistant | akitchen@jeffdeals.com | 937-878-3471
