Reviews
Write a reviewSalespeople are very helpful and eager. The issue is after you have made your purchase. I took my vehicle back after discovering water leaking on the passenger side floorboard, and the suspension was loose. They had my car for 2 weeks; during those weeks, it was hard to get any feedback on the progress of the repairs. I finally got the car back. Water or liquid was still leaking. On top of the repairs not being completed, personal items were stolen from the vehicle, and they even took the tag off the car. After speaking to the general manager and Corporate, I don't believe I will get my stuff back. I had to file a police report for the items. I even had to replace and pay for a new tag, which I had already purchased. I know I probably won't be getting my items back and probably won't be reimbursed for them. They took my car to a shop off the premises and could never give me the name of it. Since I still have the leak and it was never fixed, I can safely say they will be getting no recommendations from me. I was expecting the service to be as good as the car looked. I am frustrated and disappointed.
Salespeople are very helpful and eager. The issue is after you have made your purchase. I took my vehicle back after discovering water leaking on the passenger side floorboard, and the suspension was loose. They had my car for 2 weeks; during those weeks, it was hard to get any feedback on the progress of the repairs. I finally got the car back. Water or liquid was still leaking. On top of the repairs not being completed, personal items were stolen from the vehicle, and they even took the tag off the car. After speaking to the general manager and Corporate, I don't believe I will get my stuff back. I had to file a police report for the items. I even had to replace and pay for a new tag, which I had already purchased. I know I probably won't be getting my items back and probably won't be reimbursed for them. They took my car to a shop off the premises and could never give me the name of it. Since I still have the leak and it was never fixed, I can safely say they will be getting no recommendations from me. I was expecting the service to be as good as the car looked. I am frustrated and disappointed.
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- Buying process
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
It was a good experience here at car mart...I love the car thanks alot
It was a good experience here at car mart...I love the car thanks alot
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I am currently having a horrible experience with them lying and customer service. I only had my car a week.
I am currently having a horrible experience with them lying and customer service. I only had my car a week.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
My service with Marquis was great I went to the dealership not thinkg I was going to leave with a car and yes he surly did get me I'm a car I recommend anyone to go there the manager was also great there all treat you with respect.. Thank you American America's car mart clovia
My service with Marquis was great I went to the dealership not thinkg I was going to leave with a car and yes he surly did get me I'm a car I recommend anyone to go there the manager was also great there all treat you with respect.. Thank you American America's car mart clovia
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Worst place ever nothing but ghetto trash in there if u wanna take a loss or be disrespected go here
Worst place ever nothing but ghetto trash in there if u wanna take a loss or be disrespected go here
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
James a Wade are amazing and the lady at the front desk always a big help , a they are always willing to work with you on a payment plan , down payment everything love them . This is our second car here with them they are amazing
James a Wade are amazing and the lady at the front desk always a big help , a they are always willing to work with you on a payment plan , down payment everything love them . This is our second car here with them they are amazing
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
They worked with me till we got it done Assistant GM Danielle Whitfield was a great help marquis and her worked and went above and beyond till we got it done. I recommend anyone to carmart in covington. Thank you all and be blessed
They worked with me till we got it done Assistant GM Danielle Whitfield was a great help marquis and her worked and went above and beyond till we got it done. I recommend anyone to carmart in covington. Thank you all and be blessed
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I am Grateful for America's Carmart in Dothan.If you are in the market for a car go by and see them.Everyone is friendly and you will be glad you did. Mary Dixon
I am Grateful for America's Carmart in Dothan.If you are in the market for a car go by and see them.Everyone is friendly and you will be glad you did. Mary Dixon
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Go to carmart exposed.Enough said...................carmartexposed carmartexposed car mart exposed face book car mart exposed don't buy until you do. Car mart exposed. Check it out first
Go to carmart exposed.Enough said...................carmartexposed carmartexposed car mart exposed face book car mart exposed don't buy until you do. Car mart exposed. Check it out first
- Customer service
- 1.0
- Buying process
- 5.0
- Quality of repair
- 1.0
- Overall facilities
- 3.0
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
I purchased a 2018 Kia Rio from this Car Mart. Even with all the issues it had, needing 2 front tires, needing a new key fob and the transmission is slipping, I still purchased cause the sales man made promises to get those fixed. I have been calling for over 4 days with no call back and them ignoring me and my wife so we can't bring the car back before the 7 days. They are snakes, the salesman said to contact him for the fixes. Been contacting him and he acts like he doesn't want to talk to us and to the point hung up on my wife. DO NOT GET YOUR CAR FROM THEM!
I purchased a 2018 Kia Rio from this Car Mart. Even with all the issues it had, needing 2 front tires, needing a new key fob and the transmission is slipping, I still purchased cause the sales man made promises to get those fixed. I have been calling for over 4 days with no call back and them ignoring me and my wife so we can't bring the car back before the 7 days. They are snakes, the salesman said to contact him for the fixes. Been contacting him and he acts like he doesn't want to talk to us and to the point hung up on my wife. DO NOT GET YOUR CAR FROM THEM!
- Customer service
- 5.0
- Buying process
- 3.0
- Quality of repair
- 1.0
- Overall facilities
- 1.0
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase