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DO NOT purchase a car from this CARMART, Covington location. My daughter is disabled and was manipulated and totally taken advantage of at this location.... The Manager, Bree, is very rude and unprofessional. The GM, Travis Howard, is the only sensible person there that exhibited integrity and professionalism. We are still waiting for her $700 down payment refund. Update to follow.
Mr.Hildred is real down to earth and a man of his word . H elp if you let him . I would tell others friends to stop CarMart and see him ley him put you... in a ride . Also he was able to help me with the paper work that I needed to get my short term disality
Its been 8 months since walking into Carmart to purchase a vehicle. Customer service is great. They will even help with repairs for certain things. They... make you feel comfortable and make you think they are willing to help you keep your car, but dont lose a job and your income goes down, they will not work to lower your payments but will tell you how to manage your finances after you pour your confidential life situation out to them. Instead of helping you in a way so you can have a manageable payment, instead they begin to operate like loan sharks. Pay or park it..no matter what your financial situation changes to. Iam sure most of us know how to handle our finances if you have enough money coming into your house. I know I do and dont need loan sharks telling me how to handle my finances. So long story short. Carmart is perfect if youre down on your luck, credit issues even low income they will put you in a car. But God forbid don't miss a payment or lose a job. You will be walking real quick.
This is probably the best car buying experience ive ever had this young lady went above and beyond to make sure I got what I wanted.Im sixty years young... ain't my first time.thank you Ariana Washington
Very nice understanding people thanks no matter who helps there is always some one standing by waiting to help with a big smile on their face
With the help of mr.travis and ms T , I am a very satisfied customer! They work very hard to put you in a car that matches your budget ! I am very happy
Ariana Tidwell and Jasmine Gleaton did an amazing job today to make my deal happen ..... couldn’t ask for any better customer service ... you guys are... awesome
Ariana tidwell went above and beyond to see me drive off in a vehicle... Pull up n get blessed. I highly recommend anyone looking to purchase
I purchased a vehicle from here on my Birthday. Lawanda made sure I got the car I wanted and the process was smooth and easy. I would definitely refer... someone to her. She is an asset to the company.
I want to say thank you to car-mart, Mr Hildred Jones. He really blessed me and my family today. I was struggling with my monthly payment an he did everything... in his power to make sure that I kept my vehicle and was able to afford the payments �� If anyone wants to buy a vehicle car-mart is the place amazing people... Mr Hildred Jones excellent work Sr..