Reviews
I had good experience
A good place to get a car used or new. This also a good place to get a price for a car also a good customer service
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Clean cars, Nice lot!
We had a great experience at Evolution Cars with JoJo! She and the staff were friendly and helpful answering any questions we had. We were impressed with the selection of cars on their lot as they looked clean and ready to be driven! We’ve visited other used car locations and would not be able to say the same thing. We love the car that we purchased, and Evolution Cars made everything hassle free. We even received a text the following day from JoJo congratulating us on our purchase and letting us know to reach out if we had any concerns.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Don't Do It!
Purchased a 2015 Car from these guys. Carfax report provided by dealership DID NOT REFLECT ANY ACCIDENTS and Evolution Cars said the samething! Right headlight did not work when we wanted to pickup the car. Evolution Cars repair person worked on it for a hour and finally got it to work. One week later it stopped working. So we took it to a manufacturer's service center and found out the CAR HAD ACCIDENT DAMAGE AND HEADLIGHT HAD BEEN RIGGED TO COME ON BUT IT OVERHEATED THE FIXTURE AND CANNOT BE FIXED. I reported the situation to Evolution Cars. They aren't taking responsibility and gave been sending my calls to a general voicemail box. They haven't returned any of my 12 calls to the Service Manager, Finance Manager or Owner. VERY POOR CUSTOMER SERVICE When you need them. Seems like I will have to pay the $1,000 to fix it so the car will be safe and pass annual inspection for tag renewal. If you buy a car from them, been warned that EVOLUTION CARS DOESN'T STAND BEHIND THE VEHICLES THEY SELL! You can't believe what they say about the condition of their inventory! I really thought they were better than this. You have been warned!!!
- Customer service 1.0
- Buying process 4.0
- Quality of repair 2.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Experience
From the time I walked in to the time I left everything was great. Ray was the gentleman that helped throughout the entire process . Ray was not a pushy salesman He went with what I wanted and got me a great deal I felt as if I was with my family if you are looking for a great car and a great deal just give them a try
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Exceptional Service
My sales representative, Chad Maddox provided exceptional customer service throughout the entire purchasing process. Chad made the experience easy, haggle free and addressed any and all my questions. Great Salesman!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Salesman
I've know Chad for awhile and I meet him at a dealership. My son got his first vehicle through him and my daughter followed next. He is a good salesman and would be your go to person for a deal. After seeing how Chad works, my niece has purchase 2 cars through him also. He's awesome!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Chad Maddox will be your key to success at this dealership
Please give Mr Maddox the opportunity to serve you. I have seen him go above and beyond to help with the different types of situations encountered with cars sales. You will not be disappointed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Scam artist and thieves
Don't get friendly with the sales people there because they will use it against you and scam you out of your money that's what they did to me the sales lady Diane there pretended she was my friend told me to get fake check stubs then I took the vehicle back and kept my money and she's the one show me where to get the check stubs at
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Awesome sales and service
About my very 1st car from Chad Maddox He has lots of knowledge about the vehicles Chad was very friendly and helpful highly recommended if you go to this dealership ask for Chad Maddox
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Customer Service
Chad Maddox is amazing and is such an awesome salesman! I have known him for over 20 years and he really listens to your needs!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
