Reviews
They little sold me a vehicle that is in a class action
They little sold me a vehicle that is in a class action settlement due to engine stall out and fires. Didn’t bother telling me. I had my Kia at the dealership several times trying to fix the issue but was never fixed and making that drive, 2 counties away is dangerous due to the vehicle stalling out at any given time. I have contacted corporate and they said to contact the sales manager. Which I did numerous times. He never returned my call. Started calling for the president of Kia Murfreesboro, Martin Herr, and still no response. I have currently contacted all the local news stations and I recommend everyone doing the same! Unacceptable and extremely dangerous at best.
They little sold me a vehicle that is in a class action
They little sold me a vehicle that is in a class action settlement due to engine stall out and fires. Didn’t bother telling me. I had my Kia at the dealership several times trying to fix the issue but was never fixed and making that drive, 2 counties away is dangerous due to the vehicle stalling out at any given time. I have contacted corporate and they said to contact the sales manager. Which I did numerous times. He never returned my call. Started calling for the president of Kia Murfreesboro, Martin Herr, and still no response. I have currently contacted all the local news stations and I recommend everyone doing the same! Unacceptable and extremely dangerous at best.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
They little sold me a vehicle that is in a class action settlement due to engine stall out and fires. Didn’t bother telling me. I had my Kia at the dealership several times trying to fix the issue but was never fixed and making that drive, 2 counties away is dangerous due to the vehicle stalling out at any given time. I have contacted corporate and they said to contact the sales manager. Which I did numerous times. He never returned my call. Started calling for the president of Kia Murfreesboro, Martin Herr, and still no response. I have currently contacted all the local news stations and I recommend everyone doing the same! Unacceptable and extremely dangerous at best.
This dealership was upfront on pricing, and the two
This dealership was upfront on pricing, and the two salesmen I worked with both had good knowledge of the features of the vehicle I was interested in.
This dealership was upfront on pricing, and the two
This dealership was upfront on pricing, and the two salesmen I worked with both had good knowledge of the features of the vehicle I was interested in.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're happy to hear that our team at Kia of Murfreesboro provided you with transparent pricing and knowledgeable service. Thank you for choosing us, and we hope you're enjoying your new ride!
Great experience.
Great experience. I was able to work out a deal over the phone which made the dealership trip very quick.
Great experience.
Great experience. I was able to work out a deal over the phone which made the dealership trip very quick.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that your experience with Kia of Murfreesboro was smooth and efficient! It's great to know the phone deal made your visit quick. Thanks for choosing us!
Everyone was very friendly and helpful, I would
Everyone was very friendly and helpful, I would definitely recommend Kia of Murfreesboro to anyone shopping for a new vehicle .
Everyone was very friendly and helpful, I would
Everyone was very friendly and helpful, I would definitely recommend Kia of Murfreesboro to anyone shopping for a new vehicle .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for recommending Kia of Murfreesboro! We're delighted to hear that our team provided a friendly and helpful experience. Enjoy your new vehicle, and we hope to see you again in the future!
They have the best people there.
They have the best people there. Marcus was the best!! I would recommend them to everyone!
They have the best people there.
They have the best people there. Marcus was the best!! I would recommend them to everyone!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for recommending Marcus and the Kia of Murfreesboro team! We appreciate your support.
I cannot recommend Kia of Murfreesboro enough!
I cannot recommend Kia of Murfreesboro enough! From start to finish, the team was patient, helpful, kind, and never pushy. They truly listened to our needs and worked within our budget, helping us leave with a car that far exceeded our expectations. They took the time to walk us through every detail of the vehicle and made sure we felt confident before driving off the lot. Every staff member we interacted with was welcoming, friendly, and eager to help. Thanks to their exceptional service, we’ll be loyal customers for life!
I cannot recommend Kia of Murfreesboro enough!
I cannot recommend Kia of Murfreesboro enough! From start to finish, the team was patient, helpful, kind, and never pushy. They truly listened to our needs and worked within our budget, helping us leave with a car that far exceeded our expectations. They took the time to walk us through every detail of the vehicle and made sure we felt confident before driving off the lot. Every staff member we interacted with was welcoming, friendly, and eager to help. Thanks to their exceptional service, we’ll be loyal customers for life!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kimberly, thank you for sharing your wonderful experience with Kia of Murfreesboro! We're delighted to hear that our team made the process smooth and enjoyable. We look forward to serving you again in the future!
I saw a 24 used car at Kia of Murfreesboro online.
I saw a 24 used car at Kia of Murfreesboro online. Mr. Tucker was quick to respond to questions. We drove down the next day. Salesman was knowledgeable and helpful without being high pressure.
I saw a 24 used car at Kia of Murfreesboro online.
I saw a 24 used car at Kia of Murfreesboro online. Mr. Tucker was quick to respond to questions. We drove down the next day. Salesman was knowledgeable and helpful without being high pressure.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Donna, we're delighted to hear that Tucker and our team at Kia of Murfreesboro provided you with a helpful and pressure-free experience. Thanks for sharing your positive feedback!
Had a good experience buying my car!
Had a good experience buying my car! A.D. was great. He was not pushy and he explained a lot of things very well. Glad I chose to stay with a Kia as I’ve had an Optima for 10 years and over 126000 miles. Would probably still have it if the deer hadn’t won. LOL. Will continue to do business here and pass the word.
Had a good experience buying my car!
Had a good experience buying my car! A.D. was great. He was not pushy and he explained a lot of things very well. Glad I chose to stay with a Kia as I’ve had an Optima for 10 years and over 126000 miles. Would probably still have it if the deer hadn’t won. LOL. Will continue to do business here and pass the word.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience with us at Kia of Murfreesboro! We're glad to hear A.D. provided helpful and pressure-free service during your car purchase. It's great that you've been a loyal Kia owner, and we look forward to continuing our relationship in the future. Safe travels ahead!
Mo helped me get the car I wanted as close to the price
Mo helped me get the car I wanted as close to the price that I wanted to pay as possible! It was a great car buying experience!
Mo helped me get the car I wanted as close to the price
Mo helped me get the car I wanted as close to the price that I wanted to pay as possible! It was a great car buying experience!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Kamrioppelt, we're delighted to hear that Mo made your car buying experience a great one at Kia of Murfreesboro! Enjoy your new ride and thank you for choosing us!
Wonderful experience working with salesperson and owner
Wonderful experience working with salesperson and owner to work out a way to own a new minivan within my payment range. What a wonderful and positive experience
Wonderful experience working with salesperson and owner
Wonderful experience working with salesperson and owner to work out a way to own a new minivan within my payment range. What a wonderful and positive experience
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that our team at Kia of Murfreesboro made your minivan purchase a wonderful experience. Thank you for sharing your positive feedback!