Reviews
Great sales experience
Able to conduct business over the phone and not have to play all the games that are associated with most dealerships.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks, Merle! We try to make car buying convenient! Congratulations!
Great service clean facilities
I was impressed with the professional service and the clean and friendly atmosphere. My car was serviced in the amount of time that was estimated.
- Customer service 2.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks, Doug! See you next time :)
Great service
It was a very quick process compared to the hours you would spend at other dealers. AJ did a fantastic job, made the process simply easy
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks, Kris! Congratulations! See you for your oil changes!
Great customer service
Customer service is top notch! Had my vehicle serviced and out the door in a timely manner. Will definitely continue to bring my vehicle here for future work/maintenance!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks, Anthony! Glad to hear it! See you next time. Thank you!
Very positive experience
Very efficiently handled in a minimum of time. Professionally handled in all respects. Will continue to use and recommend this dealership
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Richard! See you next time :)
Nice dealership and great people!
Jeff was really a pleasure to work with. NO pressure and very accommodating. Got us right into a test drive without needing to gather all our personal info first. He helped expedite to process substantially. Very genuine and nice guy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks, Denise! Congratulations! Drive safe :)
Great dealership
I have always dealt with friendly staff and received good service. They always respond quickly and have provided reasonable prices.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks, Marc! We appreciate your great feedback :)
Great service, clean and friendly environment
I was greeted by Glenn Hoffman and Jason Riforgiato, both friendly, emitting good vibes and shared a lot of their knowledge. I explored the modern and spacious dealership, chat with fellow customers, and was told my car was ready just as i finished my coffee. It was a very pleasant experience with such professionals taking care of you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It was our pleasure :) See you next time. Thank you, Leo!
Best VW dealer
Everyone is very friendly. The dealer is easy to get in and out. Prices are great. With all the options for transportation I will be returning for my next service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We will be waiting for you, Alan! Thank you! Drive safe :)
Well done!
Every thing that I experienced gave me confidence my car was in very good hands, and I was treated like family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Glad we could help, Doug! Thank you for choosing Elgin Volkswagen!
