Reviews
Write a reviewVery happy with my purchase. Gloria Hutton was fantastic to deal with. Very smooth process all the way through.
Very happy with my purchase. Gloria Hutton was fantastic to deal with. Very smooth process all the way through.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
The staff at Bayside Used Cars were great to deal with. They were very friendly and worked with me on the purchase of my car. When I had a minor issue with the car, they went out of their way to see that the issue was resolved. This is the second vehicle we have purchased from Bayside and both experiences have been great.
The staff at Bayside Used Cars were great to deal with. They were very friendly and worked with me on the purchase of my car. When I had a minor issue with the car, they went out of their way to see that the issue was resolved. This is the second vehicle we have purchased from Bayside and both experiences have been great.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your feedback regarding your experience at Bayside! Congratulations on your new vehicle! Buying a new car is a huge step and we’re honored to be a part of it. Please feel free to reach out if you need anything!
My name is Mark B, and on Monday September 15th 2025, I drove 2 hrs from my home to Bayside Chevrolet @ " 109 Auto drive, Prince Frederick Md, 20678, and purchased a new 2025 Corvette Eray. Red mist metallic. VIN:1G1YM3D43S5502330. I traded in my new, two week old 2025 Corvette Eray. Rapid Blue. Vin :1G1YL2D4XS5503083. I only owned that car for two weeks, and it only had a total of 67 miles before driving it to the Bayside dealership. My car was always garage kept and in brand new mint condition. First, I want to say my salesman Dallas Roberts was very nice, as well as the Sales Managers, Shane Hammett, and Jay Wedick. BUT, I am very upset, and dissatisfied. I feel taken advantage of on my trade in car value. My trade in car was a 2025 Corvette, and had a new sticker price of $127,565. Only 2 weeks old, and 67 miles. Bayside Chevrolet Dealership only gave me a trade in value of $106,000 for my car. That is a difference of $21,565. I feel for my car having ONLY 67 miles before I drove it to the dealership, that the trade in value was extremely low, and not fair. I expressed my disappointment in the trade in value to the sales staff before I signed any paperwork. And I politely said to them, that I would be giving a negative review because of my trade in value on the customer GM review experience. I was hoping the dealership would have said to me how can we make your Bayside experience better. But the response to my disappointment from Sales manager Shane Hammett was, "that's what happens when a new car is driven off the lot". Sales manager Jay Wedick said to me as I was leaving the dealership after the deal was done, "Try not to beat us down too much on my GM review. Also at Bayside Chevrolet, I did apply my GM discount towards my purchase, as I worked at the GM automotive plant in Wilmington Delaware. As a past GM employee, I'm ashamed of how I was treated in this Bayside car purchase. The GM discount had nothing to do with my trade in value. Bayside Chevrolet sales managers absolutely knew what kind of an amazing car I was trading in. My car is now listed on the Bayside Chevrolet website, and I saw their comment describing my car. This is what they said about it. I quote: "A truly rare find, this like new One Owner 2025 Chevrolet Corvette E-Ray 2LZ has just 151 miles and is virtually showroom fresh. The original owner opted for a different color, creating a unique opportunity to acquire one of the most sought-after Corvettes available today without the wait." Also the listing says "Our Promise - Simple. Honest, Fair " Not to mention my trade in car is being listed at $115,000, and I was only given $106,000. A $9,000 difference. In closing, the sales staff at your dealership knew I was buying this new 2025 Corvette as a surprise for my wife, and they knew that I really wanted it for her. I have to say, if I wasn't buying this car for her, I would not have purchased it because of my trade in car value. Unfortunately, I won't be purchasing any future cars from Bayside Chevrolet. I will be letting my family and friends know about my experience at Bayside Chevrolet. As well as telling my friends at the " Cars and coffee" classic and vintage car gathering in Hunt Valley MD. This is held every Saturday. Thank you for having this platform to explain my experience at Bayside Chevrolet Sincerely Mark B
My name is Mark B, and on Monday September 15th 2025, I drove 2 hrs from my home to Bayside Chevrolet @ " 109 Auto drive, Prince Frederick Md, 20678, and purchased a new 2025 Corvette Eray. Red mist metallic. VIN:1G1YM3D43S5502330. I traded in my new, two week old 2025 Corvette Eray. Rapid Blue. Vin :1G1YL2D4XS5503083. I only owned that car for two weeks, and it only had a total of 67 miles before driving it to the Bayside dealership. My car was always garage kept and in brand new mint condition. First, I want to say my salesman Dallas Roberts was very nice, as well as the Sales Managers, Shane Hammett, and Jay Wedick. BUT, I am very upset, and dissatisfied. I feel taken advantage of on my trade in car value. My trade in car was a 2025 Corvette, and had a new sticker price of $127,565. Only 2 weeks old, and 67 miles. Bayside Chevrolet Dealership only gave me a trade in value of $106,000 for my car. That is a difference of $21,565. I feel for my car having ONLY 67 miles before I drove it to the dealership, that the trade in value was extremely low, and not fair. I expressed my disappointment in the trade in value to the sales staff before I signed any paperwork. And I politely said to them, that I would be giving a negative review because of my trade in value on the customer GM review experience. I was hoping the dealership would have said to me how can we make your Bayside experience better. But the response to my disappointment from Sales manager Shane Hammett was, "that's what happens when a new car is driven off the lot". Sales manager Jay Wedick said to me as I was leaving the dealership after the deal was done, "Try not to beat us down too much on my GM review. Also at Bayside Chevrolet, I did apply my GM discount towards my purchase, as I worked at the GM automotive plant in Wilmington Delaware. As a past GM employee, I'm ashamed of how I was treated in this Bayside car purchase. The GM discount had nothing to do with my trade in value. Bayside Chevrolet sales managers absolutely knew what kind of an amazing car I was trading in. My car is now listed on the Bayside Chevrolet website, and I saw their comment describing my car. This is what they said about it. I quote: "A truly rare find, this like new One Owner 2025 Chevrolet Corvette E-Ray 2LZ has just 151 miles and is virtually showroom fresh. The original owner opted for a different color, creating a unique opportunity to acquire one of the most sought-after Corvettes available today without the wait." Also the listing says "Our Promise - Simple. Honest, Fair " Not to mention my trade in car is being listed at $115,000, and I was only given $106,000. A $9,000 difference. In closing, the sales staff at your dealership knew I was buying this new 2025 Corvette as a surprise for my wife, and they knew that I really wanted it for her. I have to say, if I wasn't buying this car for her, I would not have purchased it because of my trade in car value. Unfortunately, I won't be purchasing any future cars from Bayside Chevrolet. I will be letting my family and friends know about my experience at Bayside Chevrolet. As well as telling my friends at the " Cars and coffee" classic and vintage car gathering in Hunt Valley MD. This is held every Saturday. Thank you for having this platform to explain my experience at Bayside Chevrolet Sincerely Mark B
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
Mark, thank you for sharing your feedback with us. Our management team has reached out to you and we look forward to hearing back from you. Our number is 410-535-1500, if you could please give us a call.
Made a very reasonable offer on a Corvette that wasn't accepted. They raised the price the very next day and have not sold the car 2 weeks later. Their loss. Found a better car for a better price.
Made a very reasonable offer on a Corvette that wasn't accepted. They raised the price the very next day and have not sold the car 2 weeks later. Their loss. Found a better car for a better price.
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- Overall experience
- 3.0
- Does not recommend this dealer
- Shopped for a used car
Josh , Mike, and Corey were very nice and helpful through out the process. Thanks It was a great experience.
Josh , Mike, and Corey were very nice and helpful through out the process. Thanks It was a great experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
This made our day! Thank you so much for your kind feedback! We are so happy Josh, Mike and Corey were helpful during your visit with us!
Everyone was great Sean in finance Jay and Shane the managers the process was simple honest and fair would always buy from here with these guys here
Everyone was great Sean in finance Jay and Shane the managers the process was simple honest and fair would always buy from here with these guys here
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback, Antonio! We are so glad Sean, Jay and Shane were able to help you through the process! We hope you enjoy the new ride! We look forward to seeing you again!
Very personable and professional . After Initial contact I felt very comfortable with the whole experience from first drive to Financing. No Pressure sales staff and I like the truck more each day . Excellent rating
Very personable and professional . After Initial contact I felt very comfortable with the whole experience from first drive to Financing. No Pressure sales staff and I like the truck more each day . Excellent rating
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Everyone from the front door to the service desk employees were polite, and ready to help. They answered all questions and went over everything in detail. They treated us as if we were the only customers in the place. We have been to two other Chevelet dealers near us and were not treated with the respect and kindness that we received at Bayside Chevelet.
Everyone from the front door to the service desk employees were polite, and ready to help. They answered all questions and went over everything in detail. They treated us as if we were the only customers in the place. We have been to two other Chevelet dealers near us and were not treated with the respect and kindness that we received at Bayside Chevelet.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your kind words, Bonnie! It was our pleasure to take care of you. -The Bayside Chevrolet Team
Excellent Experience - Found the car and the price I wanted online - expected the worst because I had been to other dealers and the "internet price" is never the same when you get through the door. This could not be further from the truth!!! Michele in sales was honest, easy to work with and was willingly to meet our expectations. We then worked with Monica for the paperwork and she was friendly, knowledgeable and explained all the ins/outs of warranties and what the dealership offered. We were in and out in no time - Great Experience! Although we live over the bay bridge and traveled for this car - continuing with them is possible because we can use their Nissan Annapolis location. My family has been dealer loyal for a while and this was a new experience with a new dealer -- I wish I had switched earlier. We will be in the market again soon with our son and will definitely return!!!!!!!! Thank you all.
Excellent Experience - Found the car and the price I wanted online - expected the worst because I had been to other dealers and the "internet price" is never the same when you get through the door. This could not be further from the truth!!! Michele in sales was honest, easy to work with and was willingly to meet our expectations. We then worked with Monica for the paperwork and she was friendly, knowledgeable and explained all the ins/outs of warranties and what the dealership offered. We were in and out in no time - Great Experience! Although we live over the bay bridge and traveled for this car - continuing with them is possible because we can use their Nissan Annapolis location. My family has been dealer loyal for a while and this was a new experience with a new dealer -- I wish I had switched earlier. We will be in the market again soon with our son and will definitely return!!!!!!!! Thank you all.
- Customer service
- 5.0
- Buying process
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- Quality of repair
- 5.0
- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I really want to have a good relationship with Bayside but have lost confidence and am seeking another dealership. Every appointment I have had is at least 3 hours, even an oil change. I have a 2016 Cruze bought new from bayside. At about one year old it had a piston issue and it was replaced under warranty, two years later oil leaking requiring repairs over $1000. The actual technician said that would have been disturbed during the piston replacement. Bought new tires there too, when I picked up the car TPMS failed on a tire, replacement cost of $200. Called for transmission fluid CHANGE, I was told the recommended service was a full flush for $297. When I asked if they were aware of GM's technical service bulletin stated that fluid flushes are NOT recommended or endorsed by GM. They were not aware of this bulletin (I found multiple such bulletins dating back to 2013). I was told drain and replacement service was NOT offered. I immediately called another dealer that offered the service but they too were not aware of the TSB-04-06-01-029G or the revision for 2016. I have had some good experiences too and really thought highly of Wayne. But have begun to lose confidence. Every encounter with the mechanics has been great too. Starting to feel that the service management and advisors are driven more by profit or commission rather than the customer service experience as they advertise. I have bought 3 vehicles from bayside and had many service visits but don't think I will be a "Bayside for Life" customer.
I really want to have a good relationship with Bayside but have lost confidence and am seeking another dealership. Every appointment I have had is at least 3 hours, even an oil change. I have a 2016 Cruze bought new from bayside. At about one year old it had a piston issue and it was replaced under warranty, two years later oil leaking requiring repairs over $1000. The actual technician said that would have been disturbed during the piston replacement. Bought new tires there too, when I picked up the car TPMS failed on a tire, replacement cost of $200. Called for transmission fluid CHANGE, I was told the recommended service was a full flush for $297. When I asked if they were aware of GM's technical service bulletin stated that fluid flushes are NOT recommended or endorsed by GM. They were not aware of this bulletin (I found multiple such bulletins dating back to 2013). I was told drain and replacement service was NOT offered. I immediately called another dealer that offered the service but they too were not aware of the TSB-04-06-01-029G or the revision for 2016. I have had some good experiences too and really thought highly of Wayne. But have begun to lose confidence. Every encounter with the mechanics has been great too. Starting to feel that the service management and advisors are driven more by profit or commission rather than the customer service experience as they advertise. I have bought 3 vehicles from bayside and had many service visits but don't think I will be a "Bayside for Life" customer.
- Customer service
- 2.0
- Buying process
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- Quality of repair
- 3.0
- Overall facilities
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair