Reviews
Write a review2007 Toyota Camry
I had an amazing experience with Phats auto group. Phat and Emily are very friendly and sincere. Phat also seems very knowledgeable and honest. I bought a 2007 Toyota Camry from him and it drives great. He also provided 6 months service warranty with the car. I had a very pleasant experience at his dealership. I would definitely recommend Phats auto group.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2015 Toyota Prius
I am truly blessed to have had an amazing experience with Phats Auto Group! All my interactions were positive! I was able to drive off in my 2015 Toyota Prius. I am looking forward to driving it as I have long commute! I was impressed at how their lot is well kept, very organized, and has a variety of vehicles. I have worked at a major corporate dealership as a consultant, and let me add that they have surpassed the customer service of a major international dealership. I did not feel any pressure what so ever to purchase a vehicle and walk out with something I didn't even plan on driving out(like most dealerships do, TRUST ME). Emily was a huge help with the transaction! Very friendly and patient! I would highly recommend going to them, to anyone whom is looking to purchase a vehicle, purchase from this dealership! Their prices are very competitive and I cannot complain on any of my experience! 5 stars for customer service! 5 stars for vehicle selection! 5 stars for the transaction process! 5 stars because they deserve 5 stars! Thank You Phat! Thank You Emily! and Thank You to the gentlemen that detailed my Prius and made it look super brand new when I drove it out!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Service!
The best car buying experience ever! I felt welcomed from the second I walked in. They are very knowledgeable and friendly and I got a very fair price for the new car I purchased and to top things off I received a 3,000 mile warranty! Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Great and Friendly
Phat's made it very very easy for me to purchase a vehicle. My first vehicle I've ever purchased. It was such an amazing and easy experience. Mind you, I don't have the greatest credit score in the world, an they made it possible for me to purchase a vehicle. Thanks you guys for EVERYTHING!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Amazing buying experience
I bought a Lexus GS430 from Phat's and I could not be happier. Phat himself is an ASE master certified technician and he works on the cars himself. He has a nice variety of mostly Toyota or Lexus vehicles, with some other brands thrown in. His pricing is fair, the buying process isn't pushy or coercive. It's a family business and they do an amazing job of making you feel welcomed, appreciative of your business, and most of all like you're getting a fair deal. When I went to look at the car and test drive, Phat explained to me that he replaced the brake rotors because he felt a little vibration, had some minor cosmetic work done to make the car look more appealing, replaced a burned out HID bulb, fixed a stuck door lock, and changed the oil, free of charge! They have made me and my wife life long customers and we would strongly recommend this business to anyone. You will not be disappointed with giving this place a try!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Best car buying experience ever!
I wanted to let the world know about the wonderful car buying experience I had. I've been in the market for a Mazda Mx-5 (Miata) for over a year now. Using the cars.com app, I found a 1991 with just 80,000 miles at in my price range. I saw that the seller of the vehicle was Phat's Auto so I checked them out on yelp. They were 5 star with 29 reviews, woohoo! So I called Phat's Auto and made a same day appointment to see the vehicle. When I got there I was greeted by Phat. He was very friendly and knowledgeable and was the one who actually had works on the cars. His genuine friendliness and honest was what sealed the deal from me. If you are sick are the typical used car experience, I highly recommend you check out Phat's Auto. I give them an A+ for service and an A++ for prices :-)
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great and Friendly Customer Service
Was looking around for a used Truck, this place one of the best prices around in the area for a Toyota Tundra. The transaction was extremely easy, customer service was super friendly, and the truck was driving perfectly. I can't ask for more! Scott did a great job in making this buying experience easy. And to top it off, the facility had free coffee while you wait for the paperwork to be done!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
