Jeff Wyler Nissan of Louisville

Easy scheduling of service. Timely and quick service at scheduled time. Friendly staff and comfortable waiting area.

Professional, courteous, and knowledgeable. I trust Nick Scott and the mechanics to service my Altima and keep it running like new.

I had a very pleasant experience with Jeff Wyler Nissan Service Department. They were very thorough and efficient with the Service on my 2021 Nissan Kicks.

Great experience with my Pathfinder and Altima being recently serviced. Shout out to Jen, thanks!

Excellent professionalism and knowledge of vehicle Murano and Rogue. Nick service manager is excellent. Excellent

Great service and accommodation on short notice. Special thanks to Levi in the Service Dept. who listened and treated me as a valued customer. This is an all-around superlative dealership.

The team at Jeff Wyler did a fantastic job with servicing my truck, the staff are very polite and professional. Highly recommend for any service needs you may have.

Went in on Friday to look at a Hyundai for me. I didn't have my proof of insurance on hand, and of course, phone wouldn't load. My fiance test drove it instead since he had his ID and insurance ready to go. We expressed that we would be back on Sunday with our potential trade in and all the documents needed for me to take a test drive. We were also bringing back a mechanic to look the car over. We arrived Sunday and the car was not present. Salesman told us it was being used as a loaner, and to come back tomorrow. I work full-time. I can't drop everything and come in, which is why I expressed that I would be back on Sunday multiple times. They even emailed me at 1 PM Sunday about a second test drive. Why did no one check to see if the car was present? Why is a car they are actively selling being used a loaner? I was pre-qualified for a loan, had a down-payment, ready to buy today and they made it absolutely clear my time is not valuable to them. It will be a long time before I am able to get my fiance's schedule, my schedule and our mechanic's schedule lined up well enough for us to come back or go car shopping elsewhere. Thank you, Jeff Wyler Nissan, for wasting our Sunday! A week later and this Hyundai is still listed for sale.

I have made 2 separate appointments and both times was told that I would get a loaner since the warranty recall work would take all day because I care 24/7 for someone with dementia and cannot be without a vehicle all days. Both times they assured me that they would have a car for me. I drove 45 minutes both times to the dealer for the warranty repairs and both times they said they had no more loaner cars for me. This is such a waste of my time, money, miles on my car, and not to mention I have to get my spouse with dementia up and ready just to drag him along this wasteful trip. I will never use this dealer again and thinking about leaving Nissan altogether. This is the 4th Nissan that I’ve bought brand new. I’ve spent almost 200k on Nissans in the last 7 years and have never had such poor service.

I have made 2 separate appointments and both times was told that I would get a loaner since the warranty recall work would take all day because I care 24/7 for someone with dementia and cannot be without a vehicle all days. Both times they assured me that they would have a car for me. I drove 45 minutes both times to the dealer for the warranty repairs and both times they said they had no more loaner cars for me. This is such a waste of my time, money, miles on my car, and not to mention I have to get my spouse with dementia up and ready just to drag him along this wasteful trip. I will never use this dealer again and thinking about leaving Nissan altogether. This is the 4th Nissan that I’ve bought brand new. I’ve spent almost 200k on Nissans in the last 7 years and have never had such poor service.