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Lithia Chrysler Dodge Jeep RAM Fiat of Spokane

(1,675 reviews)
Visit Lithia Chrysler Dodge Jeep RAM Fiat of Spokane
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 10:00am–5:00pm Closed
2021 state dealer award
View 4 awards
2021 state dealer award 2018 state dealer award
2021 consumer dealer award 2018 consumer dealer award
New (877) 712-6181 (877) 712-6181
Used (877) 797-2926 (877) 797-2926
Service (877) 335-4895 (877) 335-4895

Reviews

(1,675 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Chrysler Dodge Jeep RAM Fiat of Spokane from DealerRater.

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Pleasantly suprised

Julie Winkler, Service Writer in the Service Department was a delight to work with. I never had to deal with the oftentimes male ego that comes with explaining what I believe to be wrong with my vehicle. She is knowledgeable, efficient, pleasant and an asset to Lithia's Team of Employees. Keep her and your evening Diesel Mechanic! The four stars rating is for the tight parking lots only. It was great to be able to drive into a covered area to facilitate my service writing though. Thanks! I'll be back to Lithia!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great pricing

I found a grand cherokee door a great price. Salesman James was awesome. Go see him when buying a car. No pressure and up front pricing made this the easiest car deal ever.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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President

Great working with Zachary Pyatt form the start, building the new Dodge Ram 3500 Mega Cab from the factory. he kept us informed during the assembly to shipping and then when it arrive. Working with Christian Kriegel in finance went smooth as well. Great Dealership to work with. great

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Always Exceptional

I've been having my vehicle/s served at Lithia since 2013 and the experience is always exceptions. They're the best service staff I've ever worked with and especially Scott K!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Jeep Cherokee

Our salesman,Gene, was very friendly, straightforward, and professional. The purchase was very easy- no stress

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Jeep2008 buying a jeep .

They were nice. plus tried to get it done in a timely manner , don't like to spend hours and at

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Wonderful

I can’t put a make in since Fiat isn’t a choice and that is what I bought so I put Jeep since John showed me one but I didn’t want it I only wanted the Fiat.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Oil change and Recall

I brought my truck in for a much overdue oil change and a recall from the manufacturer. Making the appointment was easy and expedient. They took me right away and the work was completed in the time frame they said. Everything has been working well and the staff were pleasant, efficient and kept me informed. I would highly recommend others for service here and will certainly return.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Blown engine

Worked with our extended warranty to get fast and effective repairs. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Purchase from Lithia Chrysler Jeep Dodge Ram of Sp

Sage Caldwell was the salesperson that helped me thru this process and she was amazing!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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