Exit 5 auto group LLC

5.0 out of 5 5.0
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Sales 9:00 AM - 7:00 PM
Service 9:00 AM - 5:00 PM

Exit 5 auto group LLC Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 5:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

9:00 AM - 5:00 PM

Tuesday

9:00 AM - 5:00 PM

Wednesday

9:00 AM - 5:00 PM

Thursday

9:00 AM - 5:00 PM

Friday

9:00 AM - 5:00 PM

Saturday

9:00 AM - 12:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since December 2018

Exit5 Auto Group, located in Latham NY serves New York's Capital District in and around Albany. We sell and service all

...

makes and models. We'll even buy your vehicle! Contact us today or stop in to see us for more details, we're just off Exit 5 on the Northway I-87. We look forward to hearing from you!

"Honest, Dependable, and Reasonable Automotive Sales and Service"

Reviews

5.0 out of 5 5.0
105 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    August 17, 2019

    I have bought many vehicles in my life and it's usually a difficult experience. Not so at Exit5. I couldn't believe how easy and pleasant it was. I emailed... Patrick about a car, within an hour or so I received an emailed video of the car. I came in to see and test drive the car and made a deal. There was no hard sell, no hidden fees, no pressure whatsoever. It was like hanging out with a friend. I'm spreading the word to all my friends. If you need a car, truck or SUV, GO TO EXIT5!!! I know I'm going back there for my next car.

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    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    June 1, 2019

    Came from out of state (NH) and wasn’t expecting to purchase same day. The car was so much better than my expectations, I ended up buying it right then... and there. They got me exactly what I needed for trade in price. Patrick even kept the dealership open late to finalize my transaction. After the sale, had a small issue with a check engine light. Since I’m a few states away, they sent me directly to the BMW dealership and even paid for a part that wasn’t covered under warranty! Cannot say enough good things about Exit 5 Auto... Thanks guys!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    March 19, 2019

    I was on my way home from visiting relatives in Canada, when my caliper bolt decided to snap off. The border guard recommended me to this garage and their... service was nothing short of stellar. After unsuccessfully looking for a replacement in town, he went as far as to take one from his own fleet, so that I could keep going on my way the same day. I have sen a lot of garages, in my life, you guys are the best I've seen by far!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    June 14, 2018

    110% car buying experience...as you can tell this dealer is fabulous! Car buying w/Rudy is as it should be-NO DRAMA. No add on fees/hidden costs or other... surprises as was common w/most dealerships I have experienced. Rudy is willing to work w/customer to effect a car/truck purchase. ..an extremely satisfied customer. Patricia

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    April 9, 2018

    I would definitely recommend Patrick...no sales pressure from him at all ..it is all about making his customers happy! And I definitely left with my Rav4... with smiles!

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    Shopped for a used car
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  • 5.0 out of 5
    February 6, 2018

    My car had recently died so I was on the hunt for another vehicle. I was searching online and I found a nice Honda insight, reasonably priced with the... amount of miles it had. I called exit 5 and I was immediately on the phone with the sales manager Jill Kavanough. I made an appointment to come down for a test drive, after my test drive and every question and concern I had was answered and satisfied I said ok let's do this. I have limited credit history and before the coffee was done brewing I had an approval from the bank. Everything was done in less than an hour. Jill was absolutely flawless and stellar through the entire processes. I never dreamed that purchasing a vehicle would have ever been this easy. She is a blessing. I highly recommend jill at exit5 auto group over the big box dealerships any day.

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    Shopped for a used car
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  • 5.0 out of 5
    November 22, 2017

    Exit 5 Auto is wonderful! Rudy is a professional from start to finish. Thank you for a truly great buying experience.

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    Dealer Response

    Hi Tom, I am very appreciative of your review. Thank you for giving Exit5 the opportunity to earn your business. Rudy

  • 5.0 out of 5
    November 22, 2017

    I was unaware of this dealership until I was looking at my credit unions website where I found "preferred dealers." When I looked at the website, I found... a car I was interested in and visited the next day to test drive the vehicle. I was greeted by Rudy who was friendly and professional. I told him which vehicle I was interested in and took it for a test drive and decided I wanted to purchase it. We discussed a trade in value for my current vehicle and came to an agreement. We went over the paperwork and Rudy followed up with some paperwork challenges and I was able to pick up the vehicle the next week. He also showed us around the building, including the Service Department and it was very clean and well organized. The experience was very positive from start to finish and I will absolutely recommend this dealership to anyone looking for a used vehicle. Thank you to all involved!!

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    Shopped for a used car
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    Dealer Response

    HI Vicky, thank you for your positive review of our sales and service department. I hope the Forester will be the perfect car for you and your new dog.... Thank you Rudy

  • 5.0 out of 5
    November 9, 2017

    Rudy was very quick to respond to my initial e-mail, he confirmed my appointment for a test drive which was re-assuring to me that it was important to... him. This was not the most expensive car on his lot but his professional actions and demeanor made it clear I was his focus. We talked candidly and easily about my trade and his car and quickly came to agreement. Great experience I will certainly look at his inventory next time I need a car!

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    Shopped for a used car
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    Dealer Response

    Hi Jay, thank you for your positive review. I appreciate how you feel about our dealership and look forward to assisting you in the feature. Thank yo...u Rudy

  • 5.0 out of 5
    November 6, 2017

    Great customer service. No pressure super friendly. If you need a car this is definitely the place to go.

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    Shopped for a used car
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    Dealer Response

    Hi Dagoberto,thank you for your kind review. It has been a pleasure working with you on the purchase of your Grand Cherokee. We look forward to seeing... you in the feature for all of your maintenance needs on both of your cars. Thank you Rudy

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