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Great on phone in begining but then seems like noone ever returns phone call or answers the phone ever
Tim Melino, owner of Greenport Auto, is the only person I will buy a used car from again...ever. After having terrible luck trying to find a used car through... private sales, and having my down payment withheld from other seedy used car dealers I finally stumbled upon Greenport Auto. Through cars.com I found a 2002 Honda Civic SI in better condition than any other one I had come across online. After emailing and speaking to Tim on the phone I decided to make the hour and a half trip north to see the car. Do not judge a book by its cover! The no frills office building is super low key, as is Tim; but everything about Tim Melino and how he treats people and does business is top tier! I was happy with the car, and terms of the sale and purchased it the following week. The car is doing great and Tim even handled a few outstanding repairs after purchase with the help of that included GWC warranty! I took the car to Honda for a recall repair and they looked over the rest of the car and gave it a clean bill of health too! Tim explained to me that he has very qualified car buyers and believes in selling good cars and taking care of his customers. I would entirely agree. In short after going through hell trying to find a used car I found someone who does business how it should be done. Tim sells quality cars at good prices and takes care of his customers. When someone can look you in the eye and shake your hand on a sale on something as important as a car and nothing feels off, then you are in good hands. That is why he has earned a customer for life. Go to Greenport, and tell Tim that Jordan with the white Civic SI sent you and you'll be well taken care of.