Reviews
Write a reviewHow in the xxxx Can they keep getting away with this I feel for all you guys that are getting xxxxxx around about your title I have waited 5 years I have spent endless hours and hours trying to resolve this 5 years paid cash at the day of purchase no title still 5 years. 3 years ago Buckeye Toyota put a new frame on my Tacoma they even got involved trying to help me out getting the title they had no luck what kind of pulll does this guy have that he can get away with this s***. They put a lien on mine as well. My sales order or/purchase order States right on there 0 balance due Payton fool and the BMV or nobody in this d*** state will do a thing about it
How in the xxxx Can they keep getting away with this I feel for all you guys that are getting xxxxxx around about your title I have waited 5 years I have spent endless hours and hours trying to resolve this 5 years paid cash at the day of purchase no title still 5 years. 3 years ago Buckeye Toyota put a new frame on my Tacoma they even got involved trying to help me out getting the title they had no luck what kind of pulll does this guy have that he can get away with this s***. They put a lien on mine as well. My sales order or/purchase order States right on there 0 balance due Payton fool and the BMV or nobody in this d*** state will do a thing about it
- Customer service
- 1.0
- Buying process
- 1.0
- Quality of repair
- 1.0
- Overall facilities
- 2.0
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I bought a car here with cash a YEAR ago and they put a lien on my title and nobody has fixed the problem yet! I keep getting the run around or someone telling ME to fix the problem when they caused all this! They sure were interested in me and kind when i was buying the car but now i guess my problem isnt important to them. I cant do anything without my title and i cant get my title until they do their jobs. A YEAR of this!!
I bought a car here with cash a YEAR ago and they put a lien on my title and nobody has fixed the problem yet! I keep getting the run around or someone telling ME to fix the problem when they caused all this! They sure were interested in me and kind when i was buying the car but now i guess my problem isnt important to them. I cant do anything without my title and i cant get my title until they do their jobs. A YEAR of this!!
- Customer service
- 2.0
- Buying process
- 4.0
- Quality of repair
- 2.0
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I bought a used car and asked if had been in any accidents and they said no. First night I had a flat tire and needed roadside assistance. Next week thought my alignment was off and came to fine out that on both front side I had bad toe rods, axel, struts, hub bearings, brakes, and my brake lines and power steering pump were leaking fluid rapidly. My thermostat was also bad. I spent almost a thousand befor even fixing the passenger side. I’m returning the car and dealing with my credit score demise. What horrible people! Knowing full well I was financially strapped and desperately needed a solid car.
I bought a used car and asked if had been in any accidents and they said no. First night I had a flat tire and needed roadside assistance. Next week thought my alignment was off and came to fine out that on both front side I had bad toe rods, axel, struts, hub bearings, brakes, and my brake lines and power steering pump were leaking fluid rapidly. My thermostat was also bad. I spent almost a thousand befor even fixing the passenger side. I’m returning the car and dealing with my credit score demise. What horrible people! Knowing full well I was financially strapped and desperately needed a solid car.
- Customer service
- 1.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
The sales rep did everything she could to help me in my decision to find a suitable vehicle. She went out of her way to provide photos of the vehicle I was interested in. She was patient and followed up with out being pushy. She is a great rep for her dealership!
The sales rep did everything she could to help me in my decision to find a suitable vehicle. She went out of her way to provide photos of the vehicle I was interested in. She was patient and followed up with out being pushy. She is a great rep for her dealership!
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
I bought a truck from here and they were extreamly pushy about selling it and selling it for the price they wanted. The truck I bought was clean looking but when I got it home I realized there was a transmission fluid leak and ther wasn’t any tranny fluid in there at all. After a while of having it rust started to form so they clearly spent their time with it just trying to make it look good. They smoked in the shop and when I went to sign everything I had a xxxx broken chair. For sure wouldn’t recommend!!!
I bought a truck from here and they were extreamly pushy about selling it and selling it for the price they wanted. The truck I bought was clean looking but when I got it home I realized there was a transmission fluid leak and ther wasn’t any tranny fluid in there at all. After a while of having it rust started to form so they clearly spent their time with it just trying to make it look good. They smoked in the shop and when I went to sign everything I had a xxxx broken chair. For sure wouldn’t recommend!!!
- Customer service
- 2.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I've always hated going to dealerships to buy a vehicle... Until I came here! Al met me at the door and introduced himself and said if I had any questions feel free to ask. Al was a great help with finding the vehicle i came there to look at and taking it for a test drive. Avaughn got my payments UNDER where i needed them to be with a 3 year unlimited mile bumper to bumper warranty! Great staff, great place. Will go there to get my wife her next vehicle! BTW, they can get any vehicle you are looking for.
I've always hated going to dealerships to buy a vehicle... Until I came here! Al met me at the door and introduced himself and said if I had any questions feel free to ask. Al was a great help with finding the vehicle i came there to look at and taking it for a test drive. Avaughn got my payments UNDER where i needed them to be with a 3 year unlimited mile bumper to bumper warranty! Great staff, great place. Will go there to get my wife her next vehicle! BTW, they can get any vehicle you are looking for.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Dom,...was a pleasure helping you out!
Great selection. Friendly staff. Really nice vehicles. Easy buying process. Todd Baker and Rob are Awesome! I highly recommend this dealer. We bought a beautiful car at a fair price...but the way we were treated made the experience exceptional.
Great selection. Friendly staff. Really nice vehicles. Easy buying process. Todd Baker and Rob are Awesome! I highly recommend this dealer. We bought a beautiful car at a fair price...but the way we were treated made the experience exceptional.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Marybeth, was a pleasure helping you! Enjoy that beautiful vehicle!!
I bought a car two months ago and I am still waiting on a title. As of this morning, BMV website shows the vehicle still has not been titled in OH. According to Carfax , last title was private owner in NY, then it shows that car was offered for sale and sold by a different Ohio dearlership, but was never titled to them either. Not sure how KNH came to have the car or why they would sell a vehicle without the title. Can't get a straight answer on where the title is at in the process, just "sometimes these things happen". Car was a good deal, buying experience was great, but this title issue is stressing me out and depressing me. The dealership has been very apologetic and they have provided a second temp tag, but, due to this very stressful situation, I would never recommend them or buy another car from them. I see that there is another person who recently had this same problem, so it looks like this might be a regular issue with this dealership. The next time I decide to purchase a vehicle, I will ask to see the clear title before handing over my money!
I bought a car two months ago and I am still waiting on a title. As of this morning, BMV website shows the vehicle still has not been titled in OH. According to Carfax , last title was private owner in NY, then it shows that car was offered for sale and sold by a different Ohio dearlership, but was never titled to them either. Not sure how KNH came to have the car or why they would sell a vehicle without the title. Can't get a straight answer on where the title is at in the process, just "sometimes these things happen". Car was a good deal, buying experience was great, but this title issue is stressing me out and depressing me. The dealership has been very apologetic and they have provided a second temp tag, but, due to this very stressful situation, I would never recommend them or buy another car from them. I see that there is another person who recently had this same problem, so it looks like this might be a regular issue with this dealership. The next time I decide to purchase a vehicle, I will ask to see the clear title before handing over my money!
- Customer service
- 3.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- 3.0
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Their response was great for the inquiries that I had they were very responsible people as far as knowing your product and getting back to me via email I would recommend them to anyone else looking for an excellent used car.
Their response was great for the inquiries that I had they were very responsible people as far as knowing your product and getting back to me via email I would recommend them to anyone else looking for an excellent used car.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Really fast bob the sales man was very nice helpful and fast plan on getting another car from here soon !!!
Really fast bob the sales man was very nice helpful and fast plan on getting another car from here soon !!!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase