Reviews
First I'd like to start by mentioning that my husband and...
First I'd like to start by mentioning that my husband and I walked into Gunther Kia at 5 minutes passed 5pm. I believe they closed at 5pm which I never noticed until there was noone left in the showroom. Our salesperson Joshua Clinton never dropped a beat to service us. They were friendly and gracious and probably had no real idea as to whether they had a sale for at least an hour. Rarely have I found that kind of customer service with anything I have purchased in the past. More importantly I love driving my Sportage. Thanks Kia. Sincerely, Marianne
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had a wonderful experience with Gunther Kia. Joshua...
I had a wonderful experience with Gunther Kia. Joshua Clinton was extremely friendly, helpful, and patient. I would recommend Gunther Kia to anyone looking to purchase or lease a new car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had a great experience from start to finish. The deal...
I had a great experience from start to finish. The deal was negotiated via email. Joshua was prompt and thorough and did what I had asked. He has terrific follow-through. Other dealer's salespeople dropped the ball from the start. When I came in to the dealership, the whole process of turning in my existing lease and signing the paperwork for the new Kia only took an hour and a half. I was driving home smiling! Thank you, Joshua and Gunther Kia for making a usually painful experience totally painless. I will be back.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
What initially led me to Gunther Kia were the many...
What initially led me to Gunther Kia were the many positive reviews on dealerrater.com. I compared those reviews with other Kia dealerships in the surrounding area and was amazed by all the wonderful experiences past customers had had with Cody and Josh. So, I decided to explore the opportunity myself and was completely blown away! In my 20 years of car buying experiences, this was the first time I NEVER had to deal with pressure from the sales rep, the sales manager, and the finance manager. Additionally, it was the quickest car buying experience I've had as well. I walked into the dealership and drove home with the car in less than 3 hours! THERE ARE ABSOLUTELY NO GAMES, NO SCHEMES AND NO BATE AND SWITCH TACTICS! I would highly recommend seeing Cody and / or Josh if you're in the market for any Kia as I plan on purchasing additional cars in the future with them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Josh was nothing but friendly and personable from the...
Josh was nothing but friendly and personable from the second we got to Gunther and requested him. He had us out in less than two hours, as because we were internet customers, most of our deal was completed before we even arrived. Everything was easy and he was very honest, unlike other dealers we visited. When my lease is up, I will be returning to do business with him again!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I was in and out of that dealership in no time! Service...
I was in and out of that dealership in no time! Service was A++, the staff were super friendly, and the price was fantastic. I'm so glad I went to Gunther Kia. My new car is beautiful: clean, runs excellent, came with a full tank of gas, the works. I would definitely recommend, and definitely do business again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mr. Patrick Villedrouin is among the worst in the...
Mr. Patrick Villedrouin is among the worst in the industry. He says what you like to hear only to fall short on his word. Service the worst. Out of 5 visits 2 visits Issue with vehicles were not corrected ( 8,000 miles) 1 visit vehicle was returned assembled 1 visit vehicle was damaged. 1 visit no issues vehicle was returned dirty. Try getting them on the phone GOOD LUCK!!!! %80 failure rate WAY TO GO!!!!
- Customer service 1.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Mr. Benzan made our car buying experience very enjoyable....
Mr. Benzan made our car buying experience very enjoyable. We visited with him a few weeks ago; then shopped elsewhere, but came back to him.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Patrick Fidelis was great; straightforward, no games,...
Patrick Fidelis was great; straightforward, no games, always did what he said he would do. I will recommend him to friends without reservation. Any dealership would be lucky to have him.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I was looking for a new Kia for quite some time but the...
I was looking for a new Kia for quite some time but the high pressure environment of other dealerships I went to turned me off. I contrast Gunther Kia was very relaxed and I quite enjoyed the experience. Josh was perfect, not pushy at all. Can highly recommend.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
