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Crain Kia of Fort Smith

(225 reviews)
Visit Crain Kia of Fort Smith
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm Closed
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–3:00pm
Sunday Closed Closed
New (479) 231-3415 (479) 231-3415
Used (479) 231-3396 (479) 231-3396
Service (479) 668-4806 (479) 668-4806

Reviews

(225 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great experience!

Patrick helped me get the car that I wanted and worked with me on the payments that I needed. I came in with hesitation but he quickly put my hesitation at ease. I got a Kia Soul and I am very happy with it. He even called me later in the week to see how things are going with my new car. I would recommend this place to others!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Amazing

Up until today my dealing with Breeden Kia has been mainly thru the service department on my Kia Sportage for routine maintenance. I expressed to Tim in service that I was considering trading the car and he recommended I speak with the sales staff. I found the perfect replacement to my Sportage another Sprotage but with more features at a . The staff was super, I got a great trade-in price, and the new car is excellent. I am so pleased with my new KIA and the personal service I received.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Experience!

My visit to Breeden Kia this past weekend was so nice. The new car was a good price and I got a very generous trade-in. My salesman, Coy Jones, was wonderful, so friendly and professional. I am so happy with my new Kia (my 5th) and the personal service I received. Coy even got me a bandaid and an antibiotic wipe. What a guy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Fantastic!!

My experience with this vehicle purchase is, by far, the best I've ever had. The staff at Breeden Kia was super nice and very helpful. They all worked together very well to make buying my new Kia Soul a very great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

New Family Member Gmc Terrain!!

Just wanted to thank Breeden Kia and Patrick Hickey for working with me to get a great vehicle my new GMC Terrain. Mr. Hickey worked out a perfect package for me and also when I was signing the papers Mr. Burton gave me some great advice for my future just want to thank all the staff and god bless you all, Michael Bryant

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I couldnt have ask for a better experience.

Before coming to Breeden Kia I had been with the Breenen Dodge and was very unhappy. I gave Coy Jones 1 call, told him what i was looking for and with in 2 - 3 hours he had me a car. The next day I had my new car. I love my new car. I love my new dealership. I will be back for years to come. Thank you Breeden Kia for setting the standards for customer service very high.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I got what I wanted

Some of it was just luck. Someone had just traded in the car I wanted. But without telling them a whole bunch they steered me right to it. Didn't have to haggle on price. Was offered the options and coverage I wanted. I treated them with respect and they did the same. Very happy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Rainy day made perfect!

It was a rainy day when my husband and I stopped to look at the Kia Soul. Chris Kopp was great, stood out in the rain and answered all of our questions. He made a rainy day into a sweet ride!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Buying the new 2016 Kia

Very pleased with our Kia Sorrento that we got yesterday? I've already put my first 100 miles on it. Patrick Hickey is a great salesman, he came out when we were basically just driving and looking. He showed us the features and took his time and encouraged our questions. This was our third visit, each time we were in a different vehicle and Mr Hickey was the first to greet us every time, he's a go getter. We looked at a couple of different vehicles but came back to Kia because of safety ratings and price and deal. THANK YOU. Sharon Major

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Experience!

We have never had a car buying experience go so smoothly or quickly. It was great working with Nigel & Charles. They worked hard to please and succeeded.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.