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Orange Auto

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (7 reviews)
Sales hours: 10:00am to 5:00pm
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Sales
Monday 11:00am–6:00pm
Tuesday 11:00am–6:00pm
Wednesday 11:00am–6:00pm
Thursday 11:00am–6:00pm
Friday 11:00am–6:00pm
Saturday 10:00am–5:00pm
Sunday Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (7 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great customer service! I brought my car from them and I am pleased 😄 Tara and Kelley were awesome with the whole buying process. Orange Auto get 5 stars from me!

Great customer service! I brought my car from them and I am pleased 😄 Tara and Kelley were awesome with the whole buying process. Orange Auto get 5 stars from me!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very honest and helpful. It was a Quick painless process and offer really fair prices, good quality vehicles. Worked with us on price as well.

Very honest and helpful. It was a Quick painless process and offer really fair prices, good quality vehicles. Worked with us on price as well.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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If your looking for a vehicle go here and you will look no further. You will find Great People, Quality Vehicles, and Fair Prices. The staff was unlike other dealerships and people you could trust and know that they were dealing honestly.

If your looking for a vehicle go here and you will look no further. You will find Great People, Quality Vehicles, and Fair Prices. The staff was unlike other dealerships and people you could trust and know that they were dealing honestly.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great customer service! Super friendly staff and very informative.

Great customer service! Super friendly staff and very informative.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Repeat customer with a great experience both times. highly recommend them.

Repeat customer with a great experience both times. highly recommend them.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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i FOUND mY TRUCK ON FACE BOOK AND ITS A GOOD DEALER SHIP TO SHOPO FOR CARS

i FOUND mY TRUCK ON FACE BOOK AND ITS A GOOD DEALER SHIP TO SHOPO FOR CARS

Rating breakdown (out of 5):
Customer service
4.0
Buying process
4.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I honestly thought I was going to get to write a rave review for this dealership...but am glad I waited until we received our documents. Our inital experience was good...Sharri was polite and not pushy; when a couple of things were found to be in need of repair, she got them taken care of that day (we live 2 hours away). However, I would not advise anyone from NC to buy from this dealership. I can't speak for someone from VA. Every time my husband or I have previously purchased vehicles from dealers, all expenses related to tax, title, and registration were paid in the purchase process. My husband even asked Sharri to confirm that he would not be getting a property tax bill immediately after purchasing this truck. She told him that would not happen. This week, we received our Temporary Registration & Temporary license plate. Why? The property taxes were not paid. When we called Orange Auto, they told us that they don't cover that because it is a 6-month bill in NC (it's not...it's annual, paid at the same time as registration, which cannot be completed without this payment). We have NEVER had this happen with another dealer in NC or VA and it was the reason we wanted to purchase through a dealer, rather than an individual. Needless to say, we are very disappointed. They had appeared to be professional, polite, and concerned about their reputation when we made our purchase, but lied to us while trying to make the sale. If Sharri simply told us directly that they didn't pay property taxes--especially when my husband asked specifically, we could have made a decision about whether we still wanted to make the purchase. The dishonesty is disturbing. I honestly wish we could just return the vehicle and buy from someone else now. Oh, and additionally, the check engine light came on during the 2 hour drive home...we already have another repair to make.

I honestly thought I was going to get to write a rave review for this dealership...but am glad I waited until we received our documents. Our inital experience was good...Sharri was polite and not pushy; when a couple of things were found to be in need of repair, she got them taken care of that day (we live 2 hours away). However, I would not advise anyone from NC to buy from this dealership. I can't speak for someone from VA. Every time my husband or I have previously purchased vehicles from dealers, all expenses related to tax, title, and registration were paid in the purchase process. My husband even asked Sharri to confirm that he would not be getting a property tax bill immediately after purchasing this truck. She told him that would not happen. This week, we received our Temporary Registration & Temporary license plate. Why? The property taxes were not paid. When we called Orange Auto, they told us that they don't cover that because it is a 6-month bill in NC (it's not...it's annual, paid at the same time as registration, which cannot be completed without this payment). We have NEVER had this happen with another dealer in NC or VA and it was the reason we wanted to purchase through a dealer, rather than an individual. Needless to say, we are very disappointed. They had appeared to be professional, polite, and concerned about their reputation when we made our purchase, but lied to us while trying to make the sale. If Sharri simply told us directly that they didn't pay property taxes--especially when my husband asked specifically, we could have made a decision about whether we still wanted to make the purchase. The dishonesty is disturbing. I honestly wish we could just return the vehicle and buy from someone else now. Oh, and additionally, the check engine light came on during the 2 hour drive home...we already have another repair to make.

Rating breakdown (out of 5):
Customer service
1.0
Buying process
1.0
Quality of repair
3.0
Overall facilities
3.0
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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