Reviews
Write a reviewMost unprofessional place I've ever seen. Bought this car three months ago. It was jerking and squeaking so loud two days after buying. We had it into the shop four times and the issue was still not fixed. The issue is a safety concern and I had received a text from the mechanic they use who's name is Jason Borchert based out of Menomonie. He sent me texts calling my husband a fat Mexican and made homophobic comments about him looking gay and also gross sexual things like that my husband would jerk off to Jason's arms. It was disgusting th racial and homophobic comments. This is the mechanic they use. I then called the manager at the beginning of this week and left a message with a worker. I called back three days later after not getting a call back and the manager proceeded to tell me if Sergio has a problem he will only talk with him even though we are married. I drive th vehicle and pay the payments on the vehicle and the loan affects me. I tried asking him if a different mechanic could look at the issue for the fifth time because of the comments sent to me by his mechanic and he proceeded to hang up on me and hasnt offered a solution or anything else to the problem or addressed the racial and homophobic issue. I will not have my car fixed by a shop who makes those statements because it seems he doesn't like my husband who purchased it and probably never fixed the issue to begin with
Most unprofessional place I've ever seen. Bought this car three months ago. It was jerking and squeaking so loud two days after buying. We had it into the shop four times and the issue was still not fixed. The issue is a safety concern and I had received a text from the mechanic they use who's name is Jason Borchert based out of Menomonie. He sent me texts calling my husband a fat Mexican and made homophobic comments about him looking gay and also gross sexual things like that my husband would jerk off to Jason's arms. It was disgusting th racial and homophobic comments. This is the mechanic they use. I then called the manager at the beginning of this week and left a message with a worker. I called back three days later after not getting a call back and the manager proceeded to tell me if Sergio has a problem he will only talk with him even though we are married. I drive th vehicle and pay the payments on the vehicle and the loan affects me. I tried asking him if a different mechanic could look at the issue for the fifth time because of the comments sent to me by his mechanic and he proceeded to hang up on me and hasnt offered a solution or anything else to the problem or addressed the racial and homophobic issue. I will not have my car fixed by a shop who makes those statements because it seems he doesn't like my husband who purchased it and probably never fixed the issue to begin with
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
I just wanted to say to Red Ceder Automotive in Menomonie WI that you are top notch! I delt with Perry and Andy, I found both cared for what I needed, and not what they wanted to sell me. This is the second time I have purchased a car from them --- Same thing, willing to help me with what I needed at a decent price. Great place with integrity to go to when you need help. Thanks Red Cedar Automotive for being there. God bless. Mary Becker.
I just wanted to say to Red Ceder Automotive in Menomonie WI that you are top notch! I delt with Perry and Andy, I found both cared for what I needed, and not what they wanted to sell me. This is the second time I have purchased a car from them --- Same thing, willing to help me with what I needed at a decent price. Great place with integrity to go to when you need help. Thanks Red Cedar Automotive for being there. God bless. Mary Becker.
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I went to red cedar automotive in October 2025 the first vehicle I bought was a 2015 diesel Jeep Grand Cherokee to come find out something with the def system was illegal to drive and illegal to sell so I brought it back to them and Andy did let me get a different vehicle I got a 2018 Ford fusion and have had nothing but problems with it since day one and now I need a new engine after only having the car for 8 months I don't recommend anyone to go there Andy has been nothing but rude to me and not professional in any way
I went to red cedar automotive in October 2025 the first vehicle I bought was a 2015 diesel Jeep Grand Cherokee to come find out something with the def system was illegal to drive and illegal to sell so I brought it back to them and Andy did let me get a different vehicle I got a 2018 Ford fusion and have had nothing but problems with it since day one and now I need a new engine after only having the car for 8 months I don't recommend anyone to go there Andy has been nothing but rude to me and not professional in any way
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- Buying process
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- Quality of repair
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I purchased a Jeep from Red Cedar 9 September 25!! Best car-buying experience EVER!!
I purchased a Jeep from Red Cedar 9 September 25!! Best car-buying experience EVER!!
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Andy and his team are beyond helpful, upfront and willing to work with us to get the vehicel we needed and to fix any issues. I had just gotten home after nearlyt 4 years overseas and needed a vehicle. We stopped at the lot after returning a jeep we bought from Ford which broke down the same day....he helped me get the vehicel I wanted and to ensure there were no hidden issues or trouble codes erased to hide faults (like the FORD dealer had done). I will always go to him for vehicles from this point on and he is trustworthy, helpful and his team are great.
Andy and his team are beyond helpful, upfront and willing to work with us to get the vehicel we needed and to fix any issues. I had just gotten home after nearlyt 4 years overseas and needed a vehicle. We stopped at the lot after returning a jeep we bought from Ford which broke down the same day....he helped me get the vehicel I wanted and to ensure there were no hidden issues or trouble codes erased to hide faults (like the FORD dealer had done). I will always go to him for vehicles from this point on and he is trustworthy, helpful and his team are great.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great inventory selection. Good financing options. Andy is great to work with and provides excellent customer service. Was able to find and acquire a vehicle within hours.
Great inventory selection. Good financing options. Andy is great to work with and provides excellent customer service. Was able to find and acquire a vehicle within hours.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Stopped with my daughter a few months ago she ended up buying a vehicle and today I also got one ... The guys are really great to work with and makes buying a car so easy and stress free .... Highly recommend
Stopped with my daughter a few months ago she ended up buying a vehicle and today I also got one ... The guys are really great to work with and makes buying a car so easy and stress free .... Highly recommend
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mick goes out of his way to make sure everything is right. This is why we buy and will continue to buy our vehicles from him.
Mick goes out of his way to make sure everything is right. This is why we buy and will continue to buy our vehicles from him.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Customer friendly. Good prices. Quality vehicles. Big selection. Great warranty. Stand behind their sales and repairs. We will definitely buy from Red Cedar Auto again.
Customer friendly. Good prices. Quality vehicles. Big selection. Great warranty. Stand behind their sales and repairs. We will definitely buy from Red Cedar Auto again.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I knew exactly what I wanted and they were able to help me out! Great honest guys
I knew exactly what I wanted and they were able to help me out! Great honest guys
- Customer service
- 5.0
- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car