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Carl Black Hiram

(1,021 reviews)
Visit Carl Black Hiram
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–6:00pm
Tuesday 9:00am–8:00pm 8:00am–6:00pm
Wednesday 9:00am–8:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 8:00am–6:00pm
Friday 9:00am–8:00pm 8:00am–6:00pm
Saturday 9:00am–8:00pm 9:00am–5:00pm
Sunday Closed Closed
2019 state dealer award
View 7 awards
2019 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(866) 815-1565 (866) 815-1565

Reviews

(1,021 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Carl Black Hiram from DealerRater.

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Great experience

Everyone at the dealership was very accomodating. The vehicle I inquired about was ready when I arrrived and my specific requests pertaining to the vehicle were satisfied. I would buy from here again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are pleased to hear about your positive experience at the dealership! Thank you for taking the time to leave feedback and leaving a five-star overall experience with us! Congrats on the new purchase! We hope to see you again soon!

A Breeze

Very pleased with all the help from Gary, Bill and Ryan! We knew what we wanted and they were there to ensure we got it! Thank you so much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

We are thrilled to hear you had a fantastic car buying experience at the dealership with Gary, Bill and, Ryan! If you ever need anything, let us know!

Friendly, open and willing to work with you.

Gary was very helpful, understanding. I came in knowing what I wanted and a price range. He did a wonderful job getting me right where I needed and wanted to be.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are happy to hear that your time spent with Gary at the dealership was a wonderful experience for you. Congrats on the new purchase! Welcome to the Carl Black family!

Great people

Billy and the staff were great not pushy at all and made me and my family feel wanted. Top to bottom great company to buy a vehicle from.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We thank you for the kind words and great feedback on your time spent at the dealership with Billy. If you ever need anything, let us know! Take care.

Super nice guys

Ryan, Garry and Ringo were awesome to work with. Ryan responded very quickly when I contacted dealership. Answered all my questions I had. Garry very nice knowledgeable salesman. He didn't bug you to death like most sales guys do. Ringo did very well being a manager even tho it was he's 3rd day on the job. He answered all questions. Overall all the guys were awesome and professional. I will go back in the near future even with the 3 HR drive well worth it

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are so elated to hear that your time spent at the dealership was great! We thank you for the recommendation and hope to see you in the near future!

Good to deal with

Everybody was great except the idiot who drove my truck. Wasn’t happy about how he talked to me other than him it was great

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We thank you for leaving your review, we'd love to get in contact with you so we can learn a little more about your experience. Please contact our GM-Lance Martin - lmartin@carlblack.com - 770-445-4066. We'd really appreciate you taking the time to let us know a little more, thank you.

Made a dream a reality

I couldn't have asked for a better car buying experience! These guys did everything they could to get me in the truck I have always dreamed of having! I told them where I wanted to be financially and they went above and beyond anything I could have asked for! I would recommend these guys to everybody, they will work harder than anybody and help you in any way possible, to get you in the vehicle of your dreams! I appreciate everything yaw have done for me and will definitely have all my future business!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are so happy to hear that you had such a fantastic car buying experience at the dealership with the whole team! We thank you so much for the recommendation and the five-star rating as well! We can't wait to see you in the near future! Welcome to the Carl Black family!

Great salesman and financial guys.

Had Allen Young as my salesman. Had my young kids with me and left me take kids for great drive. Staff was very helpful. Got me a good loan.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are happy to hear that you had a great experience at the dealership with your children! Thank you for taking the time to leave feedback with us. We hope to see you again soon!

My New Car

Everyone was very nice and friendly. Made sure I got the car I was looking for. So stop by and get the car or truck you are looking for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We thank you for taking the time to leave feedback with us on your time at the dealership! Congrats on your new purchase! If you ever need anything, let us know!

Ringo is a good guy!!

Nice people, not pushy, Ringo my salesman was a good honesty guy!! Good experience they could of just come off the price more and it would of been 5 stars

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Travis! Thank you for taking the time to leave feedback with us on your time spent at the dealership with Ringo. We hope to see you again soon!