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Carl Black Hiram

(1,021 reviews)
Visit Carl Black Hiram
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–6:00pm
Tuesday 9:00am–8:00pm 8:00am–6:00pm
Wednesday 9:00am–8:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 8:00am–6:00pm
Friday 9:00am–8:00pm 8:00am–6:00pm
Saturday 9:00am–8:00pm 9:00am–5:00pm
Sunday Closed Closed
2019 state dealer award
View 7 awards
2019 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(866) 815-1565 (866) 815-1565

Reviews

(1,021 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Carl Black Hiram from DealerRater.

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Worked with Vic, great experiences, friendly and...

Worked with Vic, great experiences, friendly and knowledgeable, I went in with pre approved financing From Capital One, but they found me a better rate, vehicle was as promised an 1 year free oil change,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're glad we could provide you with the very best in terms of automotive service here at Carl Black Hiram! Thanks for giving us the chance to prove it to you!

Vic was my salesman he was very nice and very...

Vic was my salesman he was very nice and very knowledgeable about what he was doing very polite answered all my questions that I needed to be

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're glad you had a great time shopping for your next ride with Vic here at Carl Black Hiram! Thanks for choosing us as your car-shopping location in the area!

This was my most awesome experience buying a vehicle. Vic...

This was my most awesome experience buying a vehicle. Vic Davis and the entire Carl Black team rocks. I highly recommend them. Go Team, keep up the great work!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're glad we could help you out! Vic and the rest of our team always do a fantastic job! Thanks for choosing the Carl Black Hiram Auto Superstore!

Everyone was super nice! They were very helpful and the...

Everyone was super nice! They were very helpful and the entire process was super easy. My daughter was so excited when we got home she was in tears.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're glad we were able to provide you with an easy car-shopping process! We hope you like your new Wrangler model! Thanks for taking the time to leave a review!

He was really kind and he found the perfect car for me!...

He was really kind and he found the perfect car for me! He was very patient and worked great! Great energy and all great vibes .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're glad you had such a great time working with our staff here at Carl Black Hiram! Thanks for choosing our location and for taking the time to leave a review!

Anthony was very helpful today. He kept me engaged and...

Anthony was very helpful today. He kept me engaged and was very relatable. Anthony also went above and beyond to make sure a deal got done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're glad that the Carl Black Hiram team was able to help you out throughout the car-shopping process. We hope you're very satisfied with your new choice of vehicle. Thanks for choosing the Carl Black Hiram Auto Superstore!

Anthony was extremely patient, kind, and professional! He...

Anthony was extremely patient, kind, and professional! He made sure we left with the vehicle we wanted! We went in, told him what we were looking for and he made it happen.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We aim to provide an easy and stress-free car-shopping process here at Carl Black Hiram and are very glad that you were able to experience that goal of ours! Thank you very much for choosing Carl Black Hiram and for taking the time to leave a review!

Mr. Anthony & Chris really went above and beyond to get...

Mr. Anthony & Chris really went above and beyond to get us into a car to accommodate our growing family. Mr. Anthony got us into a 2019 for the same price as what we were looking to pay for an older model. Thank you!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

You're very welcome! We're glad we could help you out here at Carl Black Hiram! Thanks for taking the time to leave a review!

I came in looking for the right car for me and Vince made...

I came in looking for the right car for me and Vince made the buying car process easy and understanding, very nice and professional guy... will recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks very much for your recommendation! We're glad you had a great time working with Vic and the rest of our team here at Carl Black Hiram!

Alvin at Carl Black was a great salesman! He was very...

Alvin at Carl Black was a great salesman! He was very patient and understanding through the process. Great guy and very social while we were getting paperwork done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're glad you had a pleasant experience working with our team throughout the car-shopping process here at Carl Black Hiram! We hope you're enjoying your new ride and thank you for leaving a recommendation!