Willis INFINITI

Want to Thank Dylan and Willis for doing a good job on trying to get my car fixed . Infiniti was terrible. It took over 2 months to get the part in for just a driver seat that would not go forward or backwards and was stuck in the most backward position. No one at Infiniti had any idea how to track a part or get one. I had to open a case with Infiniti Consumers Affairs to get some action on my car. This is my 7th Infiniti. Infiniti has lost its way with their vehicles and customer service. One very important thing Willis could do to improve service would be able to have a live person to talk to when you call in. They send you to a person’s voicemail and you will get a text message at the end of the day. Very frustrating. I won’t have to worry, I Traded the Infiniti. 😁

Excellent service and attention to detail. Would highly recommend for any kind of sales or service.

Isaac and Dylan always take the time to go over all the little things I need to go over in the future with my vehicle! Plus, when I I have questions, they are always there to help! I would say there top of the line!

Alyssa and Issac provide first rate, top tier customer service. They address all your concerns and make sure nothing gets missed. I buy all my cars at Willis because of their service department.

Zach and Isacc do an outstanding job in service department! Always helpful. Always keeping up dated on service records and telling me about their specials,

Zach & Issac took care of business. I have been taking my vehicle to Willis for service in Des Moines since purchasing my Infinity & have never been disappointed. The service team takes care of their customers in the fullest. They communicate & take the time to explain needed service details. I?ll continue to take my vehicle across town to work with Issac & Zach any day of the week, thanks guys

The service is always great. I have bought four vehicles from Willis. They always treat you right. They have really a good loaner car program.

I bought my car from Jess Reiling, who has also sold me a previous car. He is super knowledgeable and helpful, and I don?t feel rushed into a purchase. Paperwork was a breeze, and the gentleman teaching me how to use all of the new technology was great. I?m very happy with my new car, and will definitely be going to Willis for any service needs, and will look for my next car there too.

Best People! Best Experience! They have done all the work on my Car since the Purchase. Zack Wolf is amazing and on top of everything to make sure my experience was the best.

I went there looking at a used vehicle and ended up buying a new QX60. The team was easy to work with and support throughout the process.