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2025 state dealer award
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2025 state dealer award
2025 consumer dealer award

Reviews

(1,003 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Moses Nissan of St. Albans from DealerRater.

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We had a very easy time purchasing our new Nissan.

We had a very easy time purchasing our new Nissan. The staff were very knowledgeable and helpful from start to finish, special thank you to Ben and Elijah!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Alex and Brian really hooked it up!

Alex and Brian really hooked it up! I recommend them highly if you are going through Moses Nissan in Ashland!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very nice guys at this dealership.

Very nice guys at this dealership. Helped me with everything I needed. Sales guy was very informative.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Car broke down on the interstate.

Car broke down on the interstate. I called Moses Nissan and I couldn’t have asked for better service. Highly recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service.

Great service. Aric is awesome and goes above and beyond. We're happy to be return customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service from the general manager, sales manager,

Great service from the general manager, sales manager, salesman, and finance. This won't be be my last trip to St Albans Nissan!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Changed my oil and checked everything out.

Changed my oil and checked everything out. They sent me a video. It was the cars first change. Sentra 2025. It was set at 10,000 miles and I took it in at 7,000 bc of vacation we had coming up. It’s now set for 5,000 mile change so I’m confused and need to research my car’s maintenance. It was free as stated. It would’ve been nice to get a good scrub at the car wash though. Haha.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Was assisted with purchase of new car by Drake.

Was assisted with purchase of new car by Drake. Drake was pleasant, not pushy and most helpful to get me in the car of my choice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Took my car in to be serviced and the people there are

Took my car in to be serviced and the people there are amazing, especially Kim.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Awesome.

Awesome. Greeted by well-dressed, very friendly and accommodating employees. I immediately received a text from Joe, who had checked me in and directed me to a nice waiting room. This was the first time dealing with the service department at this dealership and they were over the top. I came in for an oil and filter and I was given tire rotation, and they checked a whole list of other things and actually sent me a video of them doing each check!!! The whole experience was so impressive. I would highly recommend this service department and would have given them 10 stars!!! ⭐️ l

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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