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2025 state dealer award
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2025 state dealer award
2025 consumer dealer award

Reviews

(1,003 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Moses Nissan of St. Albans from DealerRater.

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Kim and the service department staff are awesome.

Kim and the service department staff are awesome. Exceptional personnel, they always take care of any concerns I have, which really aren’t major issues. I would highly recommend to anyone with vehicle issues. Keep up the great work everyone. Love you guys!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Mary! Thank you for giving Kim and our service staff a very good review and recommendation, and thank you for choosing Moses. We appreciate you.

It was time for a significant 100K maintenance service.

It was time for a significant 100K maintenance service. I was committed to getting it done to prolong the service life of my vehicle. Moses Nissan got the job done in an hour & half. They always take great care of me. I have confidence in their work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Linda! Thank you for giving us a great review and for being a loyal customer. We appreciate you.

Purchased a Nissan Pathfinder Rockcreek Edition from

Purchased a Nissan Pathfinder Rockcreek Edition from Moses and use the service department for all the work so far. Darius was our awesome sales rep. Couldn’t ask for better! Super knowledgeable, knew the vehicle in and out, and went above and beyond to ensure the entire process was smooth. Kim in the service department is great at communicating all the ends and outs in the service side. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Miranda! Thank you for giving Darius, Kim and our dealership a 5-star review. I'm glad you have had such good experiences with both our sales and service departments. Thank you for choosing Moses. We appreciate you.

Got great help on finding an suv for my little family

Got great help on finding an suv for my little family from Lee and Codie. I would recommend them to anyone for sure!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Shawn! I"m glad Lee and Codie did such a good job helping you. Thank you for giving them an excellent review and recommendation. We appreciate you.

Codie Adkins our sale's Rep as well as the GM an Finance

Codie Adkins our sale's Rep as well as the GM an Finance department were very professional. I highly recommend Codie and his team for anyone interested in a vehicle purchase from the Mosses Auto Group.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Tessa and Stephen! Thank you for giving Codie and our staff an excellent review and recommendation. We appreciate you.

The service staff are friendly.

The service staff are friendly. The new car has had issue since we purchased it several months ago. Waiting on Nissan to step up and fix it

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Bill! Thank you for giving us a good review. If you will email us at responses@mosescars.com with the details of the issue you are facing with Nissan, I will look into it and see if we can help. Thank you for choosing Moses. We appreciate you.

Service staff is great.

Service staff is great. Frontier has had issue with windshield cowling since new. Time for nissan to step up an fix it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Ric! Thank you for giving us a 5-star review. I'm sorry to hear you are having issues with your Frontier's windshield cowling. Please email us at responses@mosescars.com if we can help in any way. Thank you for choosing Moses. We appreciate you.

We took our 2024 Kicks in for its 1st oil change and we

We took our 2024 Kicks in for its 1st oil change and we were prepared to pay for it Upon arrival they told my husband the 1st one is free! They did a full service checkup and sent a video to us after they were through. They were extremely professional & friendly. Our whole Moses Nissan experience has been a great one from buying our vehicle to maintenance…we appreciate you guys!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Mary! It's great to hear you are happy with your purchase and the follow-up to it. Thank you for giving us an excellent review. We appreciate you.

Great n friendly service.

Great n friendly service. Everyone was very nice n helpful. The coffee was good too!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Linda! I'm glad you had a good experience at our dealership. Thank you for giving us a 5-star review. We appreciate you.

Excellent service in a timely manner.

Excellent service in a timely manner. I was early for my appointment and they took me in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Steve! Thank you for giving us a 5-star review. We appreciate you.