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2025 state dealer award
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2025 state dealer award
2025 consumer dealer award

Reviews

(1,003 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Moses Nissan of St. Albans from DealerRater.

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Great service!

Great service! Kim was exemplary in customer service and Wes took care of my oil change and service in a very timely manner! Highly recommend!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Tina! Thank you for giving Kim and Wes a very nice review and recommending our dealership. We appreciate you.

I had my car towed there and they got me in as soon as

I had my car towed there and they got me in as soon as they could. Diagnosed the issue and resolved it quickly and professionally. Highly recommended the service there!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Andrew! Thank you for giving us a 5-star review. I'm glad our service staff was able to take care of your problem so quickly. Thank you for choosing Moses. We appreciate you.

Vehicle was serviced quickly and the waiting area was

Vehicle was serviced quickly and the waiting area was comfortable. Always get great service here!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Mark! Thank you for your kind review. We appreciate you.

We had our normal oil change service and they helped us

We had our normal oil change service and they helped us with some Apple CarPlay issues. Very friendly and the waiting area was comfortable and clean.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi John! Thank you for your positive review. We appreciate you.

I was impressed with the attention to detail and the

I was impressed with the attention to detail and the friendly service. The technician kept me informed of everything, and did it on a timely manner he appeared to be very knowledgeable and extremely nice

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Kathey! I'm glad our staff provided you with impressive service. Thank you for giving us such a great review. We appreciate you.

Arik did a great job.

Arik did a great job. The service was faster then expected. People were friendly. Well good

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Jacob! Thank you for your complimentary review for Aric. I'm glad he did such a good job for you. Thank you for your 5-star review. We appreciate you.

Elijah is a wonderful salesman, I appreciate dealing with

Elijah is a wonderful salesman, I appreciate dealing with Moses. They put in a great effort to help you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi J! Thank you for giving Elijah and our dealership a very positive review. We appreciate you.

Fast service and Friendly staff Easy to work

Fast service and Friendly staff Easy to work with Waiting room is nice and clean

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi RC! Thank you for your kind review. We appreciate you.

Great folks.

Great folks. My car was damaged by a deer. Had to wait on back ordered parts. Moses assisted me when my rental insurance ended. Picked the car up today realized there was an issue with the motor. Moses rushed in and made things right. KUDOs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Dave! It's great to hear we could help you out. Thank you for giving us an excellent review. We appreciate you.

Wonderful shopping experience.

Wonderful shopping experience. Aric helped make it easy and smooth. I would definitely go back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Sharon! I'm glad Aric made your experience such a good one. Thank you for giving us a great review. We appreciate you.