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2025 state dealer award
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2025 state dealer award
2025 consumer dealer award

Reviews

(1,003 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Moses Nissan of St. Albans from DealerRater.

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Great service.

Great service. Elijah went out of his way to help me find a new car on Saturday. Love my new Nissan Sentra.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Christa! Thank you for giving Elijah a great review. And thank you for choosing Moses. We appreciate you. Enjoy your sentra!

Great service from the time I got there to the time I

Great service from the time I got there to the time I left! Very friendly staff!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Tyler! Thank you for giving us a great review. I'm glad the service you received was good. Thank you for choosing Moses. We appreciate you.

Not my first time dealing at Moses Nissan.

Not my first time dealing at Moses Nissan. I’ll continue to go back in the future. You’re treated well with respect even by people that pass you in the showroom that have nothing to do with your purchase. I’m 100% pleased with my choice to return to Moses.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Jim! Thank you for being a loyal customer and for giving us an excellent review. It's great to hear your experiences have been so good. Thank you for choosing Moses. We appreciate you.

Great sales and financial employees.

Great sales and financial employees. Explained everything good. We will go back again. Gabe me a fair offer on my trade.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi J. Thank you for your kind review and thank you for choosing Moses. We appreciate you.

Great service!

Great service! From check in to check out. Appreciated the shuttle service provided. Will go back for future needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi! Thank you for giving us a 5-star review. We appreciate you and look forward to seeing you again.

I bought my Frontier at Moses and have had it serviced

I bought my Frontier at Moses and have had it serviced there since my purchase. The employees are always polite and helpful. They keep me informed on what’s going on with my appointment and make sure I know everything they are doing. Would recommend their service to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Steve! Thank you for giving us a great review and for being a loyal customer. And thank you for recommending us. We appreciate you.

Everyone was very friendly and very helpful!

Everyone was very friendly and very helpful!! They let us know exactly what was being done from start to finish. We will definitely return to have our car serviced!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Shannon! I'm glad you had a good experience with our service department. Thank you for giving us a 5-star review. We appreciate you.

It was a pleasure doing businesses at Moses.

It was a pleasure doing businesses at Moses. We drove 2 hours from south eastern Ohio to look at a vehicle. They had it ready for us to test drive and was super helpful in the buying process. Codie was very helpful and great to work with. 10/10 will be recommending them to all of our friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Autumn! Thank you for giving us such a great review and for coming so far to give us the opportunity to earn your business. We appreciate you.

We just had our first service done on my daughters car.

We just had our first service done on my daughters car. Fast and wonderful service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Jerry! I'm glad the first service was a good one. Thank you for giving us an excellent review. We appreciate you.

Fast, friendly service.

Fast, friendly service. I was kept aware of my vehicle’s status while I waited. Nick was helpful and great with customers!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Carrie! It's great that Nick did such a good job communicating with you. Thank you for giving us a 5-star review. We appreciate you.