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2025 state dealer award
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2025 state dealer award
2025 consumer dealer award

Reviews

(1,003 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Moses Nissan of St. Albans from DealerRater.

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Great customer service!

Great customer service! They all go over and beyond to make sure the customer is happy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Amy! Thank you for giving us an exellent review. We appreciate you.

I was very please with the service; friendly staff, and

I was very please with the service; friendly staff, and how quickly everything was completed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Tami! Thank you for giving us a 5-star review. We appreciate you.

Codie was great to work with and he searched high and low

Codie was great to work with and he searched high and low to get me what i wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Bridget! I'm glad Codie did such a great job for you. Thank you for giving him an excellent review. We appreciate you.

Very nice the wait was timely nice atmosphere everyone

Very nice the wait was timely nice atmosphere everyone was really nice will return for more business

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Kim! Thank you for giving us a 5-star review. We appreciate you and look forward to your return.

Very friendly, fast, looking forward to going back for

Very friendly, fast, looking forward to going back for next appointment! The video they take of your car and send you is really nice as well!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Hope! Thank you for giving us an excellent review. I'm glad you found the video so helpful. Thank you for choosing Moses. We appreciate you.

Amazing service !

Amazing service ! Everyone was nice , my appointment went by so fast I barely had time to blink !!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Zion! Thank you for giving us a great review. I'm glad your service appointment went so well. Thank you for choosing Moses. We appreciate you and look forward to seeing you again.

Appointment was for 10 am got there around 930 am was

Appointment was for 10 am got there around 930 am was taken in before 10 done by 1030 fast work

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi James! I'm glad our staff was able to take care of you so quickly. Thank you for giving us a 5-star review. We appreciate you.

Was able to get me in pretty quickly with my busy

Was able to get me in pretty quickly with my busy schedule for maintenance. Service was done in a timely manner. Front desk people were very nice and helpful!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Tina! I'm glad we were able to accomodate your schedule and that our staff did such a good job making you feel welcome. Thank you for your 5-star review. We appreciate you.

Very easy to deal with.

Very easy to deal with. Very helpful. My sales person Cody Atkins was very good.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Kenneth! I'm glad you had a good experience at our dealership. Thank you for giving us an excellent review. We appreciate you.

I had an appt for a recall at 1 pm.

I had an appt for a recall at 1 pm. I showed up at 12:30 and got right in. They were really quick. Also got a hug from the best salesman. Ask for Aric if you need a vehicle. Super nice guy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Penny! Thank you for giving us a great review and for giving Aric a recommendation. We appreciate you.