Honestly had given up on dishonest garages. This one is different. I will continue to do business with Rob. I do most of my own car work w/ the help of... a true friend. Last repair on my 01 Ford Escape XLT, I was unable to fix. So I seeked the help of a privately owned garage, he took it to the local ford dealership and we all 3 agreed it was time to put the Escape to rest. Rob did not dump a lot of money into it trying to eliminate the problem like some garages. I was in a bad situation because hours have been cut and my credit not the best, (Thanks to another used car dealer). I was never going to buy used again. However the escape didn't last as long as I hoped. Rob understood my situation. He set me up with a loaner and I chose a car off his lot. I didn't care for the car but it had 4 wheel drive. We settled on the car. I had a few simple maintenance issues, he made it right. I now love my Pathfinder. And Rob at Tower Motors has renewed my faith in used car dealers and garages. There are a few honest out there that care about there customers and not a quick buck. Everything happens for a reason. I will continue to patronize this business as long as he is there. Oh I didn't have a bill to pay and he gave me more than others offered me on trade in on the escape while still running. Will updATE this review if things ever change.