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Balise Kia

(112 reviews)
Visit Balise Kia
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:30pm
Tuesday 9:00am–7:00pm 8:00am–5:30pm
Wednesday 9:00am–7:00pm 8:00am–5:30pm
Thursday 9:00am–7:00pm 8:00am–5:30pm
Friday 9:00am–5:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
New (413) 314-2031 (413) 314-2031
Used (413) 306-3606 (413) 306-3606
Service (413) 314-2253 (413) 314-2253

Reviews

(112 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Balise Kia from DealerRater.

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Great experience

Had a great experience. Megan was a pleasure to work with. I would highly recommend her to friends and family. So excited for my new jeep cherokee

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Purchased a Sorrento

Was in for an oil change, was talking to Damian, next thing I had a new car. The process was great, fast easy. If Damian didn't have an answer he got one quickly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New car

My and Wife was looking for a affordable car and come to Kia West Sprinfield after go to different places..with come to the right place. James and Sage welcome us and making us feel very good..The fine different options..Very ease to understand the all process!! Wiht got a nice car thanks to Sage and James!! Thanks guys!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Looking for vechile

Sage was great salesman my process very easy love my new Kia Sorento. I cannot wait to come back for service and my next vechile

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience at Balise KIA

Let me just start off by saying, WOW. I have been buying cars for quite some time and usually it's the same thing time and time again. Go in, get upsold, try to negotiate because you're being upsold, etc.. However I did not experience this here. Jonathan was my salesman and he was great. Was up front and honest about everything. He came out with his best deal, and showed me why it was the best deal. It was the first time ever that I did not have to negotiate. You guys have made it extremely easy for me. Thank you so much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very Impressed

Just bought a new Kia Optoma. Megan Dimo was exceptional as a salesperson, showing the utmost professionalism and taking her time with my many questions. The finance guy, Victor, was thorough and explained all my options. I appreciated how hard he worked to get me into an affordable payment. The GM Brian clearly sets the tone for the dealership. He's authentic and runs an honest business. I will be shopping there again and referring friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience, Go see Jonathan

Jonathan was great, made things extremely easy, very little negotiation due to the fact he came out the first time with the best he could do. Would recommend over and over again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Sage was excellently

Sage was excellent in helping get into sporatge. From my previous lease return. I will be coming back after this lease is up as well .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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used car

Very easy process thanks to isaiah and james ive never bought car so quickly Thank you kia and thank you james for the swift assistance

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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New Kia

Today came in for oil change on Kia Soul, while looking at vehicles in lot spoke to Meagan Dimo. And of course left with a beautiful new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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