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Balise Kia

(120 reviews)
Visit Balise Kia
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 3:00pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–5:30pm
Tuesday 9:00am–7:00pm 8:00am–5:30pm
Wednesday 9:00am–7:00pm 8:00am–5:30pm
Thursday 9:00am–7:00pm 8:00am–5:30pm
Friday 9:00am–5:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed

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New (413) 314-2031 (413) 314-2031
Used (413) 306-3606 (413) 306-3606
Service (413) 314-2253 (413) 314-2253

Inventory

See all 141 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since April 2016.
Balise Kia Wants To Help You Capture That Feeling
There's nothing quite like pulling off of the lot in a flashy new Kia. It's something that stays with you for a long time and changes the way you look at your daily driving experiences. Here at Balise Kia we know and appreciate this enduring feeling that driving a Kia can create. We want to capture that feeling and deliver it to you time and time again with the help of our vast lineup of new and pre-owned vehicles. Take the next step towards owning the Kia model you've been daydreaming about for months by stopping into Balise Kia. We can't wait to assist you!
You'll Do Better At Balise!

Service center

Phone number (413) 314-2253

Service hours

Monday
8:00am–5:30pm
Tuesday
8:00am–5:30pm
Wednesday
8:00am–5:30pm
Thursday
8:00am–5:30pm
Friday
8:00am–5:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(120 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Balise Kia from DealerRater.

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We had an excellent experience at Balise Kia. Our sales person, Andres Santiago was great. Knew all about the cars, and willing to get us whatever we wanted. No high pressure. Just polite and so helpful. Would highly recommend this dealership.

We had an excellent experience at Balise Kia. Our sales person, Andres Santiago was great. Knew all about the cars, and willing to get us whatever we wanted. No high pressure. Just polite and so helpful. Would highly recommend this dealership.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
Worked with:
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Dealer response

It’s great to know that Andres offered knowledgeable, pressure-free support with our Kia vehicles. Thank you for recommending us and we look forward to assisting you again. You'll do better at Balise

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I had a nice experience with Balise Kia the mechanics fixed my vehicle the right way the reception is very nice they are very friendly

I had a nice experience with Balise Kia the mechanics fixed my vehicle the right way the reception is very nice they are very friendly

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We’re glad our technicians got your Sportage running perfectly and that our reception team made you feel welcome. Thank you for trusting us with your Kia. We look forward to helping you again soon. You'll do better at Balise

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Lynnelle Magenst is hands down the best salesman ever she made the whole experience so pain free, I can't recommend her enough

Lynnelle Magenst is hands down the best salesman ever she made the whole experience so pain free, I can't recommend her enough

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Andres was very helpful and knowledgeable. Great experience at Balise Kia I definitely would recommend.

Andres was very helpful and knowledgeable. Great experience at Balise Kia I definitely would recommend.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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My mom came in looking at the Kia telluride and had a great experience thanks to RJ. He was super helpful, easy to talk to and she did not feel pressured.

My mom came in looking at the Kia telluride and had a great experience thanks to RJ. He was super helpful, easy to talk to and she did not feel pressured.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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My experience at Balise Kia was absolutely perfect starting w. salesperson, Andres, George (Sales), James (Finance), and Tito (Specialist). My car buying experience was drama-free, stress-free, and more important time-saving. Everyone was extremely knowledgeable, customer focused, transparent, and communicative. I couldnt have asked for a better experience and highly reccommend Balise Kia!

My experience at Balise Kia was absolutely perfect starting w. salesperson, Andres, George (Sales), James (Finance), and Tito (Specialist). My car buying experience was drama-free, stress-free, and more important time-saving. Everyone was extremely knowledgeable, customer focused, transparent, and communicative. I couldnt have asked for a better experience and highly reccommend Balise Kia!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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RJ was my salesman. Professional, efficient, and had my car delivered as promised. Very happy with the purchase

RJ was my salesman. Professional, efficient, and had my car delivered as promised. Very happy with the purchase

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Francisco was awesome. He’s the reason why I keep coming back and buying more vehicles. Thanks for all your hard work.

Francisco was awesome. He’s the reason why I keep coming back and buying more vehicles. Thanks for all your hard work.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Just Don't buy a Service/Maint Package as I paid just over 3k for a service and maintenance 5 year or 100k, but got charged over 140 dollars for the 15,000 mile service.

Just Don't buy a Service/Maint Package as I paid just over 3k for a service and maintenance 5 year or 100k, but got charged over 140 dollars for the 15,000 mile service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Contacted Dealership about a used vehicle on a Friday signed agreement with them via email at their request. Travelled 3 hours Saturday morning upon arriving at the Dealership vehicle was sold on Friday. Found out the person negotiating for the dealership was a receptionist and had no business negotiating sales. She also never forwarded me to any sales person during multiple phone call. Totally poor Dealership and no the receptionist keeps contacting us if we are looking for a vehicle. Not a chance after how we were treated.

Contacted Dealership about a used vehicle on a Friday signed agreement with them via email at their request. Travelled 3 hours Saturday morning upon arriving at the Dealership vehicle was sold on Friday. Found out the person negotiating for the dealership was a receptionist and had no business negotiating sales. She also never forwarded me to any sales person during multiple phone call. Totally poor Dealership and no the receptionist keeps contacting us if we are looking for a vehicle. Not a chance after how we were treated.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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