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Porsche Jacksonville

(434 reviews)
Visit Porsche Jacksonville
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:30pm 7:30am–6:00pm
Tuesday 9:00am–7:30pm 7:30am–6:00pm
Wednesday 9:00am–7:30pm 7:30am–6:00pm
Thursday 9:00am–7:30pm 7:30am–6:00pm
Friday 9:00am–7:30pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2015 state dealer award
View 2 awards
2015 state dealer award
2015 consumer dealer award
New (904) 586-4778 (904) 586-4778
Used (904) 586-3532 (904) 586-3532
Service (904) 586-4698 (904) 586-4698

Reviews

(434 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Porsche Jacksonville from DealerRater.

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Annual Service

Always find everyone very responsive and courteous. Wonderful staff and service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Annual service

Annual service was great, prescheduled, finished on time, car was spotless when picked up!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Expectations Met

When I delivered my car for service, they were very helpful making sure my concerns were taken care of. When they delivered the car they went over the service in detail to point out what they had done and to make sure all my issues were to my satisfaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Extraordinarily satisfied customer!

My experience with Fields Porsche of Jacksonville is always terrific due to Jennifer Woodard in the service department. Additionally, I bought my second Porsche from Carl Williams, who provided a wonderful experience. GREAT TEAM!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Another great service experience

Porsche Jacksonville has been servicing my 911 Carerra for the past 3 years and I have not been disappointed. I bring the car in for an oil change and based on that service I get recommendations on on how to keep this car running at its peak....I just had the car serviced a few days ago.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great team that I trust !

Amy is excellent! She is warm and friendly. Her evaluation is always accurate and trustworthy that make you feel your car is in the right hands. Being here for over four years now , Im hundred recent satisfied every single time. Great team !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great hospitality & services

I have an year old Macan and need a maintenance service,, when I called for an appointment, I was worried because I didn't bought it from them. Oppositely, they are treating me like a VIP. I want to thank you Charles, he is very professional & experience, he's not only did a great job on my car, he also very kind & considerate to arrange a driver to drove me to the town center to shop during the car service, Amy was nice & helpful for setting & follow up an appointment, Brandon was friendly & kept me conversation during the ride. There is nothing better than great hospitality that made the customer feeling they’re important, they worth more than 5 stars! 💯👍

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for the wonderful review! Here at Porsche Jacksonville we strive to treat everyone like family. Enjoy your Macan! See you next time, Moe Ghanimah, GM.

a pleasing experience.

I had to bring my Panamera in for a couple recalls and even though the drive is a tad bit over 200 miles round trip, the lounge is comfortable, the people are always friendly, even casual conversation with salespeople are nice. You don’t feel like you are in a “car dealership”. It was a pleasing experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for the 5 Star review! I'm so glad we made your trip worth it. Thank you for being a part of the Fields Family. See you next time, Moe Ghanimah, GM.

customer service is horrible

requested spec sheet and info of color as in the add it brown and down the lines another color was mentioned . called left message- no return call no info

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Jacksonville’s Best

Always a great experience. Took care of everything requested plus a couple things we didn’t discuss at no additional charge. Fair price and quick service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Thank you for the great review! We appreciate your feedback. Fields Matters Because You Matter. All the best, Moe Ghanimah, GM.