Reviews
Annual Service
Always find everyone very responsive and courteous. Wonderful staff and service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Annual service
Annual service was great, prescheduled, finished on time, car was spotless when picked up!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Expectations Met
When I delivered my car for service, they were very helpful making sure my concerns were taken care of. When they delivered the car they went over the service in detail to point out what they had done and to make sure all my issues were to my satisfaction.
- Customer service 5.0
- Buying process 3.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Extraordinarily satisfied customer!
My experience with Fields Porsche of Jacksonville is always terrific due to Jennifer Woodard in the service department. Additionally, I bought my second Porsche from Carl Williams, who provided a wonderful experience. GREAT TEAM!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Another great service experience
Porsche Jacksonville has been servicing my 911 Carerra for the past 3 years and I have not been disappointed. I bring the car in for an oil change and based on that service I get recommendations on on how to keep this car running at its peak....I just had the car serviced a few days ago.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great team that I trust !
Amy is excellent! She is warm and friendly. Her evaluation is always accurate and trustworthy that make you feel your car is in the right hands. Being here for over four years now , Im hundred recent satisfied every single time. Great team !
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great hospitality & services
I have an year old Macan and need a maintenance service,, when I called for an appointment, I was worried because I didn't bought it from them. Oppositely, they are treating me like a VIP. I want to thank you Charles, he is very professional & experience, he's not only did a great job on my car, he also very kind & considerate to arrange a driver to drove me to the town center to shop during the car service, Amy was nice & helpful for setting & follow up an appointment, Brandon was friendly & kept me conversation during the ride. There is nothing better than great hospitality that made the customer feeling they’re important, they worth more than 5 stars! 💯👍
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful review! Here at Porsche Jacksonville we strive to treat everyone like family. Enjoy your Macan! See you next time, Moe Ghanimah, GM.
a pleasing experience.
I had to bring my Panamera in for a couple recalls and even though the drive is a tad bit over 200 miles round trip, the lounge is comfortable, the people are always friendly, even casual conversation with salespeople are nice. You don’t feel like you are in a “car dealership”. It was a pleasing experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5 Star review! I'm so glad we made your trip worth it. Thank you for being a part of the Fields Family. See you next time, Moe Ghanimah, GM.
customer service is horrible
requested spec sheet and info of color as in the add it brown and down the lines another color was mentioned . called left message- no return call no info
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Jacksonville’s Best
Always a great experience. Took care of everything requested plus a couple things we didn’t discuss at no additional charge. Fair price and quick service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We appreciate your feedback. Fields Matters Because You Matter. All the best, Moe Ghanimah, GM.
