Reviews
Paula has helped me for years and she does a terrific
Paula has helped me for years and she does a terrific job! She’s a valuable asset to Fields Lexus! I always get great service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Melissa, we’re grateful you’ve chosen Paula and our service team at Lexus of Jacksonville over the years. Your loyalty is truly valued, and we’re honored to have earned your fantastic review.
jefff is attentive and patient coordinating with us.
jefff is attentive and patient coordinating with us..and easy to deal with good place to shop
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
We are glad to hear that Jeff provided such attentive support. Thank you for sharing this feedback with the Lexus of Jacksonville team.
Shannon Peek was a great salesman!
Shannon Peek was a great salesman! He explained everything about the car we were interested in. He didn’t pressure us. Was extremely thorough and made sure we understood the whole process, and kept us up to date on when the car would arrive. We highly recommend him.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We're delighted to hear that Shannon made the process so smooth and pressure-free. We truly appreciate your recommendation and hope to see you again at Lexus of Jacksonville!
The service was amazing.
The service was amazing. I always receive the best customer service and highly recommend them.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the positive review of Lexus of Jacksonville, Fred!
The service was excellent and met my expectations, all
The service was excellent and met my expectations, all associates were very friendly, helpful and courteous.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Lydia, thank you for sharing your positive feedback about our team! We hope to serve you again in the future. - The Lexus of Jacksonville Team
This was my third purchase from the dealership, the
This was my third purchase from the dealership, the service was excellent as always all associates were friendly and courteous.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your continued support and for choosing Lexus of Jacksonville! We're so grateful to have you as a loyal customer. We truly appreciate your business.
We had a great experience!
We had a great experience! Jeff knew what we were looking for and kept us up to date. We got the car we wanted quickly. This was our first time looking for a Lexus. The paperwork was handled quickly and they did not keep us there forever, which was very important to us. We love our new Lexus!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for choosing Lexus of Jacksonville and for sharing your experience with Jeff. We are pleased to hear that your first Lexus purchase went smoothly and quickly. Enjoy your new vehicle, and have a great day!
All staff was very friendly.
All staff was very friendly. Andy was wonderful as sales consultant. I “built” a car to order. It took longer than I expected to get delivery, but am so very happy with my new car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Marge, thank you for your kind words! We are happy to hear Andy and the team at Lexus of Jacksonville provided such a great experience. Congratulations on your new car!
Exceptional customer service, I was kept informed of
Exceptional customer service, I was kept informed of status of my vehicle. Raymond was very knowledgeable and informative.. Keep up the outstanding work.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
John, we're pleased to hear Raymond provided such exceptional service. Thank you for choosing Lexus of Jacksonville! See you next time!
Davin was courteous, professional and punctual and this
Davin was courteous, professional and punctual and this is my 4th car I have bought from him. He was very attentive to my needs, and questions and he is a good listener. Lexus of Jacksonville gives great service and I trust them.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Catherine, your feedback means the world to us! We are so thankful for your continued support of Davin and our team! Thank you for choosing Lexus of Jacksonville!