Reviews
John Duritza at Matick Toyota was wonderful, answering all our questions and making the purchase easier than one would think, in the process! THANK YOU MATICK TOYOTA, Macomb MI
John Duritza at Matick Toyota was wonderful, answering all our questions and making the purchase easier than one would think, in the process! THANK YOU MATICK TOYOTA, Macomb MI
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We ended up not buying a new car from them ultimately, but they made the process very easy to get a written out the door quote for a new Camry. The quote did not include any add-ons. The sales staff were very responsive and straightforward, easy to communicate with. I would definitely shop here again.
We ended up not buying a new car from them ultimately, but they made the process very easy to get a written out the door quote for a new Camry. The quote did not include any add-ons. The sales staff were very responsive and straightforward, easy to communicate with. I would definitely shop here again.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
John Duritza was very helpful and provided all the necessary information so that I could lease my Toyota RAV4 Hybrid. He worked with us and our needs and was very professional and knowledgeable. He also worked great with other team members to make sure we got the right information before proceeding. The process was easy and John made everything great. Thank you, John and Toyota Matick!
John Duritza was very helpful and provided all the necessary information so that I could lease my Toyota RAV4 Hybrid. He worked with us and our needs and was very professional and knowledgeable. He also worked great with other team members to make sure we got the right information before proceeding. The process was easy and John made everything great. Thank you, John and Toyota Matick!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
John has been great to work with! He helped me lease my Toyota Camry, and the experience was l easy and stress free. He’s knowledgeable, friendly, and always takes great care of his customers. I would definitely recommend John to anyone looking for their next Toyota. For any service or part needs that you may have in the future ask for Omar in the service department.
John has been great to work with! He helped me lease my Toyota Camry, and the experience was l easy and stress free. He’s knowledgeable, friendly, and always takes great care of his customers. I would definitely recommend John to anyone looking for their next Toyota. For any service or part needs that you may have in the future ask for Omar in the service department.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
This was my first experience with Matick Toyota and also the first Toyota I have ever purchased or leased. My history has been with Suburban Ford for years. I leased a 2026 Toyota Tacoma, and I'm extremely satisfied and happy with my choice. My sales associate was John Duritza, and he was an excellent salesman to deal with. He made my experience pain free and, when my lease is up, I plan on going back to Matick and partnering up again with John.
This was my first experience with Matick Toyota and also the first Toyota I have ever purchased or leased. My history has been with Suburban Ford for years. I leased a 2026 Toyota Tacoma, and I'm extremely satisfied and happy with my choice. My sales associate was John Duritza, and he was an excellent salesman to deal with. He made my experience pain free and, when my lease is up, I plan on going back to Matick and partnering up again with John.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
John D helped me get out of my Tacoma lease even though I had 1 year left. He helped me get into a full size truck without rolling much $ into it. He also got me a really good interest rate and great payment. Thanks again for your help, John.
John D helped me get out of my Tacoma lease even though I had 1 year left. He helped me get into a full size truck without rolling much $ into it. He also got me a really good interest rate and great payment. Thanks again for your help, John.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
John D is the only reason this gets a FIVE STAR. I travel and go to toyotas across the USA. I can name which ones are the best and which ones are sub par. Their service department has always been VERY bad to me, but John in sales is one of the best salesman I have ever encountered. He actually sells you a car without pressure but prepared with all the knowledge you need to make an informed decision. He told me my car was rock solid. I bought it. Couple months later I took it for service. After 5 hours wait for an oil change, I left without one. Department messed up out the gate claiming there was issues that didn't exist, had the wrong car customer, and it kept snowballing. So I politely took my car back from the service department and was fed up. John sees me on the way out very upset. He stopped to talk to me and I know he is just in sales but he calmed me down and told me not to give up on Toyota. NEXT DAY, i took it to golling. They said I had 3 bad tire sensors was gonna cost thousands. I called John bc I HAD JUST BOUGHT IT. he told me to put air in my tires myself and double check.. they were all 5 psi off and that is all I needed to do to fix it. A year later and my car still is solid. He was very right. He went over and beyond his call of duty and single handedly stopped a corporate complaint and tarnished reputation. Although the service departments so far in michigan are scandalous, John keeps me a loyal toyota fan bc he is a shining star who cares about customers over everything (and if it isn't true, he is THAT good at his job). I send everyone I know to Matick Toyota to buy a car because of him. Honestly, Toyota is lucky to have such a loyal person working for them. Thanks John for keeping my love for toyota alive and well! Until next time Matick! James J. Signing off..
John D is the only reason this gets a FIVE STAR. I travel and go to toyotas across the USA. I can name which ones are the best and which ones are sub par. Their service department has always been VERY bad to me, but John in sales is one of the best salesman I have ever encountered. He actually sells you a car without pressure but prepared with all the knowledge you need to make an informed decision. He told me my car was rock solid. I bought it. Couple months later I took it for service. After 5 hours wait for an oil change, I left without one. Department messed up out the gate claiming there was issues that didn't exist, had the wrong car customer, and it kept snowballing. So I politely took my car back from the service department and was fed up. John sees me on the way out very upset. He stopped to talk to me and I know he is just in sales but he calmed me down and told me not to give up on Toyota. NEXT DAY, i took it to golling. They said I had 3 bad tire sensors was gonna cost thousands. I called John bc I HAD JUST BOUGHT IT. he told me to put air in my tires myself and double check.. they were all 5 psi off and that is all I needed to do to fix it. A year later and my car still is solid. He was very right. He went over and beyond his call of duty and single handedly stopped a corporate complaint and tarnished reputation. Although the service departments so far in michigan are scandalous, John keeps me a loyal toyota fan bc he is a shining star who cares about customers over everything (and if it isn't true, he is THAT good at his job). I send everyone I know to Matick Toyota to buy a car because of him. Honestly, Toyota is lucky to have such a loyal person working for them. Thanks John for keeping my love for toyota alive and well! Until next time Matick! James J. Signing off..
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Experience was less painful than anticipated. John D., the salesman, wqs professional and personable. Buying a car is always stressful. Listening to the finance guy's pitching near the end was unpleasant. had a 4:00pm aptmt. with that closer. someone double booked. ended up waiting for close to an hour before I could do the dance of 14 signatures. Love Toyota vehicles. The dealership has a good service dept. I buy DIY support items often from the parts dept. , which is top notch. John in sales was extra helpful setting up the car's media / communications for me. Much appreciated. When they fix their time management problem at the end of their process I will rate them higher.
Experience was less painful than anticipated. John D., the salesman, wqs professional and personable. Buying a car is always stressful. Listening to the finance guy's pitching near the end was unpleasant. had a 4:00pm aptmt. with that closer. someone double booked. ended up waiting for close to an hour before I could do the dance of 14 signatures. Love Toyota vehicles. The dealership has a good service dept. I buy DIY support items often from the parts dept. , which is top notch. John in sales was extra helpful setting up the car's media / communications for me. Much appreciated. When they fix their time management problem at the end of their process I will rate them higher.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
I had a great experience dealing with our sales person Kevin Marogi. Kevin helped us in booking our RAV4 and kept us informing about our vehicle delivery on every stage and closed the deal happily. Thank you, Kevin.
I had a great experience dealing with our sales person Kevin Marogi. Kevin helped us in booking our RAV4 and kept us informing about our vehicle delivery on every stage and closed the deal happily. Thank you, Kevin.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
I really appreciated working with Kevin Marogi and Kyle Formanczyk. Every step of the way, I felt secure knowing I was in good hands. Kevin, Kyle, and the rest of the team at Matick treated me like I was a close friend or family. I never felt like a “customer.” That is why I won’t go anywhere else for vehicles.
I really appreciated working with Kevin Marogi and Kyle Formanczyk. Every step of the way, I felt secure knowing I was in good hands. Kevin, Kyle, and the rest of the team at Matick treated me like I was a close friend or family. I never felt like a “customer.” That is why I won’t go anywhere else for vehicles.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car