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Matick Toyota

(89 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 7:00pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–7:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 8:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–7:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–4:00pm 8:00am–4:00pm
Sunday Closed Closed

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Reviews

(89 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Matick Toyota from DealerRater.

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This was my first experience with Matick Toyota and also the first Toyota I have ever purchased or leased. My history has been with Suburban Ford for years. I leased a 2026 Toyota Tacoma, and I'm extremely satisfied and happy with my choice. My sales associate was John Duritza, and he was an excellent salesman to deal with. He made my experience pain free and, when my lease is up, I plan on going back to Matick and partnering up again with John.

This was my first experience with Matick Toyota and also the first Toyota I have ever purchased or leased. My history has been with Suburban Ford for years. I leased a 2026 Toyota Tacoma, and I'm extremely satisfied and happy with my choice. My sales associate was John Duritza, and he was an excellent salesman to deal with. He made my experience pain free and, when my lease is up, I plan on going back to Matick and partnering up again with John.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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John D helped me get out of my Tacoma lease even though I had 1 year left. He helped me get into a full size truck without rolling much $ into it. He also got me a really good interest rate and great payment. Thanks again for your help, John.

John D helped me get out of my Tacoma lease even though I had 1 year left. He helped me get into a full size truck without rolling much $ into it. He also got me a really good interest rate and great payment. Thanks again for your help, John.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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John D is the only reason this gets a FIVE STAR. I travel and go to toyotas across the USA. I can name which ones are the best and which ones are sub par. Their service department has always been VERY bad to me, but John in sales is one of the best salesman I have ever encountered. He actually sells you a car without pressure but prepared with all the knowledge you need to make an informed decision. He told me my car was rock solid. I bought it. Couple months later I took it for service. After 5 hours wait for an oil change, I left without one. Department messed up out the gate claiming there was issues that didn't exist, had the wrong car customer, and it kept snowballing. So I politely took my car back from the service department and was fed up. John sees me on the way out very upset. He stopped to talk to me and I know he is just in sales but he calmed me down and told me not to give up on Toyota. NEXT DAY, i took it to golling. They said I had 3 bad tire sensors was gonna cost thousands. I called John bc I HAD JUST BOUGHT IT. he told me to put air in my tires myself and double check.. they were all 5 psi off and that is all I needed to do to fix it. A year later and my car still is solid. He was very right. He went over and beyond his call of duty and single handedly stopped a corporate complaint and tarnished reputation. Although the service departments so far in michigan are scandalous, John keeps me a loyal toyota fan bc he is a shining star who cares about customers over everything (and if it isn't true, he is THAT good at his job). I send everyone I know to Matick Toyota to buy a car because of him. Honestly, Toyota is lucky to have such a loyal person working for them. Thanks John for keeping my love for toyota alive and well! Until next time Matick! James J. Signing off..

John D is the only reason this gets a FIVE STAR. I travel and go to toyotas across the USA. I can name which ones are the best and which ones are sub par. Their service department has always been VERY bad to me, but John in sales is one of the best salesman I have ever encountered. He actually sells you a car without pressure but prepared with all the knowledge you need to make an informed decision. He told me my car was rock solid. I bought it. Couple months later I took it for service. After 5 hours wait for an oil change, I left without one. Department messed up out the gate claiming there was issues that didn't exist, had the wrong car customer, and it kept snowballing. So I politely took my car back from the service department and was fed up. John sees me on the way out very upset. He stopped to talk to me and I know he is just in sales but he calmed me down and told me not to give up on Toyota. NEXT DAY, i took it to golling. They said I had 3 bad tire sensors was gonna cost thousands. I called John bc I HAD JUST BOUGHT IT. he told me to put air in my tires myself and double check.. they were all 5 psi off and that is all I needed to do to fix it. A year later and my car still is solid. He was very right. He went over and beyond his call of duty and single handedly stopped a corporate complaint and tarnished reputation. Although the service departments so far in michigan are scandalous, John keeps me a loyal toyota fan bc he is a shining star who cares about customers over everything (and if it isn't true, he is THAT good at his job). I send everyone I know to Matick Toyota to buy a car because of him. Honestly, Toyota is lucky to have such a loyal person working for them. Thanks John for keeping my love for toyota alive and well! Until next time Matick! James J. Signing off..

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Experience was less painful than anticipated. John D., the salesman, wqs professional and personable. Buying a car is always stressful. Listening to the finance guy's pitching near the end was unpleasant. had a 4:00pm aptmt. with that closer. someone double booked. ended up waiting for close to an hour before I could do the dance of 14 signatures. Love Toyota vehicles. The dealership has a good service dept. I buy DIY support items often from the parts dept. , which is top notch. John in sales was extra helpful setting up the car's media / communications for me. Much appreciated. When they fix their time management problem at the end of their process I will rate them higher.

Experience was less painful than anticipated. John D., the salesman, wqs professional and personable. Buying a car is always stressful. Listening to the finance guy's pitching near the end was unpleasant. had a 4:00pm aptmt. with that closer. someone double booked. ended up waiting for close to an hour before I could do the dance of 14 signatures. Love Toyota vehicles. The dealership has a good service dept. I buy DIY support items often from the parts dept. , which is top notch. John in sales was extra helpful setting up the car's media / communications for me. Much appreciated. When they fix their time management problem at the end of their process I will rate them higher.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
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I had a great experience dealing with our sales person Kevin Marogi. Kevin helped us in booking our RAV4 and kept us informing about our vehicle delivery on every stage and closed the deal happily. Thank you, Kevin.

I had a great experience dealing with our sales person Kevin Marogi. Kevin helped us in booking our RAV4 and kept us informing about our vehicle delivery on every stage and closed the deal happily. Thank you, Kevin.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a new car
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I really appreciated working with Kevin Marogi and Kyle Formanczyk. Every step of the way, I felt secure knowing I was in good hands. Kevin, Kyle, and the rest of the team at Matick treated me like I was a close friend or family. I never felt like a “customer.” That is why I won’t go anywhere else for vehicles.

I really appreciated working with Kevin Marogi and Kyle Formanczyk. Every step of the way, I felt secure knowing I was in good hands. Kevin, Kyle, and the rest of the team at Matick treated me like I was a close friend or family. I never felt like a “customer.” That is why I won’t go anywhere else for vehicles.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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My salesperson was very friendly and professional. He kept me informed frequently. I got the car I wanted.

My salesperson was very friendly and professional. He kept me informed frequently. I got the car I wanted.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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I was a first time shipper to this dealer so I wasn’t sure why to expect. I first called with some questions, those were answered well. I decided to come in. The whole process was easy and not pressured. All the information was presented clearly, all pricing was given up front and I knew my options. I’d have no problem working with them again in the future. Kevin Marogi took care of me, and I appreciated his low key style. Very knowledgeable and easy going.

I was a first time shipper to this dealer so I wasn’t sure why to expect. I first called with some questions, those were answered well. I decided to come in. The whole process was easy and not pressured. All the information was presented clearly, all pricing was given up front and I knew my options. I’d have no problem working with them again in the future. Kevin Marogi took care of me, and I appreciated his low key style. Very knowledgeable and easy going.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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My first time leasing a Toyota was a great experience! Many thanks again to sales consultant Kevin Marogi for making the whole process much quicker than the all day affair I am used to at other dealerships!

My first time leasing a Toyota was a great experience! Many thanks again to sales consultant Kevin Marogi for making the whole process much quicker than the all day affair I am used to at other dealerships!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Professional, clean dealership with a good selection of new and used vehicles to choose from and a fair trade in offer

Professional, clean dealership with a good selection of new and used vehicles to choose from and a fair trade in offer

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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