Tonkin Gladstone Hyundai

Wonderful experience, not pushy, very friendly. Ended up trading in my car for an Elantra I love. Financing was much easier and quicker than other dealers I've been to in the past

There are not enough words to express how AMAZING everyone was!!! From the moment you step in the door, you receive VIP treatment. They took an impossible situation and made it possible without once saying it won't work. I have an amazing vehicle with everything I could want and more. If you are looking for any type of car, you need to go talk to Ron Tonkin Hyundai in Gladstone. You might walk in a stranger but you will leave as family!!!!

There are not enough words to express how AMAZING everyone was!!! From the moment you step in the door, you receive VIP treatment. They took an impossible situation and made it possible without once saying it won't work. I have an amazing vehicle with everything I could want and more. If you are looking for any type of car, you need to go talk to Ron Tonkin Hyundai in Gladstone. You might walk in a stranger but you will leave as family!!!!

Jacob is very pleasant to deal with, but the car we purchased had water spots on it . We did not know this because the car had some accumulated dirt on it when we purchased the car. When we took delivery it was already night time and we did not notice it. The next day, the spots were very visible and we were unable to remove them. I feel a better job could have been done to make the car ready for delivery.

Excellent service, attentive, honest. I’m a fan of Tonkin, so this is what I would expect of any of their dealerships. But this one in particular had a different vibe. Smaller, simpler, kinda more community oriented. My car got the service it needed, with Hyundai’s proper standards, and that means a lot to me. We know what a lot of mainstream people think of Hyundai, but the truth is that Hyundais are not meant for racing, but they are indeed some of the most excellent daily vehicles that we could ever have. A++ for Tonkin Gladstone

Buying a new car is not our favorite thing to do but Travis from Gladstone Hyundai made it a better than normal experience. Extremely helpful and very patient in explaining how everything in the new car operates. We highly recommend him. The Robinson’s

Terrible interactions with this dealer. Particularly Alan who refused to honor the $3,000 manufacturer cash incentive clearly published on their own website as well as cars.com and the manufacturer website. Claimed financing at 7.39% was the only way to receive the cash rebate. Shady and not transparent at all.

Thank you for responding, Mr. Haymoor. I appreciate your acknowledgment that my cancellation requests were not processed as quickly as they should have been. However, the issue goes beyond a simple processing delay. I requested cancellation of the additional products within hours of signing and returned to the dealership the following day to complete cancellation paperwork. Despite that, the transaction proceeded without the financing being rewritten as I requested. I have retained the relevant contracts, cancellation paperwork, text messages, financing records, and communications regarding this matter. The issue is currently being reviewed through formal complaint/claim channels. I am willing to discuss a resolution, but because this matter is disputed and under review, I would prefer that any substantive communication or proposed resolution be provided in writing so there is a clear record. You are welcome to contact me through DealerRater or provide an appropriate email address for further communication. — Michael Barr

Mustafa answered my call. He had cars ready to drive when I got there. Such a wonderful experience !!! Easy well explained 👌

I purchased a new 2026 Hyundai Elantra SE from Tonkin Gladstone Hyundai on June 30, 2026. I came in with a $3,000 down payment and a $2,000 Hyundai incentive. I made it clear that I needed an affordable payment and expected to finance roughly $17,000. After the purchase, I discovered that thousands of dollars in additional products had been included in the financing, including an extended warranty and protection products. These were not products I wanted to keep. Within hours of leaving the dealership on June 30, I texted the salesperson and specifically requested that the products be removed. The next day, July 1, I physically returned to the dealership and signed cancellation paperwork. I kept copies of my communications and paperwork. Despite my cancellation request, the financing went forward with the disputed products still included. The records I obtained show a RouteOne processing timestamp dated July 3, 2026—after I had already requested cancellation by text and returned to the dealership to sign cancellation paperwork. What makes this especially troubling to me is that the salesperson later communicated an amount of approximately $18,003 after the products were removed. Yet the financing was still processed with the disputed products included. I am on a fixed disability income, and affordability was extremely important to me. I repeatedly communicated what I could afford. Adding thousands of dollars to a long-term auto loan has a significant impact on the total amount financed, monthly payment, and interest paid over the life of the loan. I have tried to resolve this through the dealership and Hyundai Motor Finance. I have retained the sales documents, text messages, cancellation paperwork, financing documents, and RouteOne timestamp supporting the timeline described above. I am sharing my experience so other consumers know to carefully review every number before leaving a dealership. Do not focus only on the monthly payment. Look closely at the amount financed, every optional product, and the total cost of the loan. If you cancel anything, get the cancellation in writing, keep a copy, and verify afterward that it was actually removed from the financing. I can only speak to my own experience, but I believe consumers deserve to know what happened to me and decide for themselves whether they are comfortable doing business here.