ALM Newnan

They were magnificent with me, arranging a test drive of the car. I had a great experience with them, they were quick, friendly, and rendered stellar service, guiding me clearly and answering my questions right away

I went into ALM Newnan on 10/9/2025 to purchase a 2024 Rav4 which was listed on the website. The cost of the vehicle was $26,420.00. After test driving the vehicle, I sat with Kevin the salesperson to discuss the costing. I had a pre-approval. Later I sat with Lorenzo Ducksworth to go over financing as they were able to secure a lower rate of finance through another finance company. After going over the paperwork at home, I realize I was lied to about 1. the cost of the vehicle 2. trumped up charges and 3. Easycare which I was told by Lorenzo was FREE. Turns out the FREE Easycare is $4,000.00. Lorenzo later forwarded me a link to cancel the FREE $4,000.00 Easycare. I tried speaking to the Manager Kyle regarding the misrepresented cost of the vehicle; however, all three men, Kyle, Kevin and Lorenzo are passing the buck from one to the other without taking responsibility. Kyle then says $1,000.00 is for "Cillojet" which was never told to me before and another $1,000.00 is "CPO" fees. below is the breakdown of what my actual charges should read. $26,420.00 Cost price of vehicle $1,849.40 7% State of GA Tax $1,000.00 CPO* $1,000.00 GAP Insurance $295.00 Registration Fee $18.00 Gov't Cert of Title Fees $25.00 License Fee -$2,000.00 Deposit Total $28,607.40 - Amount to be financed However, they managed to get to a figure to be financed of $35,762.40, overstated by $7,155.30 Please beware of these scam artists. I have no issues is paying what I owe, but be transparent and operate in integrity.

GREAT JOB. Enjoyed the process. VJ helped us out ... nice young man. Made the process hassle free. Nicely done.

They offered me decent service, though it was a bit slow for my liking. Still, they gave me all the information I needed, and I have to admit they were pretty friendly

Terrible service. I purchased a 2013 Camry 2 weeks ago, at the time of the test drive we noted that the touch screen was broken and that there was a shudder with acceleration. I was told that the service department would call me to arrange to have these fixed as well as clean the car. I signed the agreement and, on the way home the tpms light came on, I informed them and was told to come in Monday to have it looked at. I came in Monday and was told that the most they could do was put air in the tires and that since I purchased a car with no warranty that none of the other problems would be fixed. I opened the middle glove compartment, and it was filled about an inch thick with melted candy, which tells me that they didn't clean it as they told me.

My experience with ALM Newnan was quite the experience. I found the vehicle I was looking for online and connected with Damien right away! I asked questions, he answered the questions to my satisfaction. My next step was talking with the general manager who managed to get me a lower payment, He was friendly, very professional and we even shared a few laughs. The whole process took a little over an hour; I came out a happy customer with the vehicle that I have yet to master! Thanks guys. Thanks, ALM!!

The service was great! The people were nice and helpful!! Everything went threw with ease.

Our experience in purchasing 2 cars with Ty last week was nothing short of perfect! His professionalism, knowledge, helpfullness, and friendliness made our experience easy and stress free. The finance manager Lorenso, as well as GM, Tony, were also extremely kind and helpful! I feel like they went the extra mile to make our purchase something special! Thank you! Valerie & Amelia

Third vehicle I have bought at the Newnan store. Saw the vehicle I wanted and was in and out in about an hour. Finance department was respectful of my time and did not push products on me that I didn't want. Whenever I buy a used vehicle I will always give them a chance to earn my business if they have what I am looking for.

The care and attention I received were truly noteworthy. They took great care in thoroughly explaining the car's standout features, its advantages and disadvantages, and other suitable options based on my needs. I'm very grateful for their effort and professionalism.