Reviews
Write a reviewWe took our 2013 chevy silverado for a minor scratch and we got a receipt for it and it says" it took 0 days to repair our truck" and then after the fire the next day they called and said "I'm sorry to tell you this but ur truck burned up" and a wile later our truck is not on the lot so can u tell me where Giles Cain's truck is that will be great
We took our 2013 chevy silverado for a minor scratch and we got a receipt for it and it says" it took 0 days to repair our truck" and then after the fire the next day they called and said "I'm sorry to tell you this but ur truck burned up" and a wile later our truck is not on the lot so can u tell me where Giles Cain's truck is that will be great
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
They sold and inspected a car for me with a broken frame. They also had a towing company that towed it with a broken frame, but said nothing
They sold and inspected a car for me with a broken frame. They also had a towing company that towed it with a broken frame, but said nothing
- Customer service
- 1.0
- Buying process
- 1.0
- Quality of repair
- 1.0
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
It’s been a nightmare with them for over a year now. Sold us a lemon vehicle for the price of a newer used car, with a crap warranty that was supposed to cover everything but covered nothing. Have had the car for just a year and it’s been in and out of the shop over 5 times and didn’t even pass inspection, had to have something fixed that wasn’t covered by the warranty. Had them service our other car and they made mistakes and wouldn’t fix it without us paying for it. We’ve put over $3000 in repairs in less than a year and twice it was due to their mistakes from the previous fix.
It’s been a nightmare with them for over a year now. Sold us a lemon vehicle for the price of a newer used car, with a crap warranty that was supposed to cover everything but covered nothing. Have had the car for just a year and it’s been in and out of the shop over 5 times and didn’t even pass inspection, had to have something fixed that wasn’t covered by the warranty. Had them service our other car and they made mistakes and wouldn’t fix it without us paying for it. We’ve put over $3000 in repairs in less than a year and twice it was due to their mistakes from the previous fix.
- Customer service
- 1.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
First time customer and I couldn't be more pleased. Drove down from Pittsburgh and it was well worth it. Love my new ride.
First time customer and I couldn't be more pleased. Drove down from Pittsburgh and it was well worth it. Love my new ride.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase