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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

(7,141 reviews)
Visit Rick Hendrick Chrysler Dodge Jeep RAM Duluth
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 12:00pm–9:00pm 7:00am–6:00pm
Saturday 9:00am–10:00pm 7:00am–5:00pm
Sunday 12:00pm–7:00pm Closed
2025 state dealer award
View 5 awards
2025 state dealer award 2025 state dealer award 2025 state dealer award 2025 state dealer award
2025 consumer dealer award
New (866) 984-8628 (866) 984-8628
Used (866) 953-5060 (866) 953-5060
Service (678) 268-6151 (678) 268-6151

Reviews

(7,141 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rick Hendrick Chrysler Dodge Jeep RAM Duluth from DealerRater.

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Service was excellent.

Service was excellent. I would recommend anyone to have service done at Hendricks’s Dodge Jeep and Ram.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review and welcome to the Hendrick family!

Everybody was kind & friendly, helpful.

Everybody was kind & friendly, helpful. Good experience. I would trade with them again. See you soon.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review and welcome to the Hendrick family!

Everyone is attentive and polite, knew my name and what

Everyone is attentive and polite, knew my name and what was going on with my vehicle. Knowing I had no backup transportation, Lance Chapin got me into a loaner quickly so I could continue to do my job without inconvenience. I was truly surprised by the fast turnaround.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review and welcome to the Hendrick family!

Everyone was so nice and helpful and got me my dream car

Everyone was so nice and helpful and got me my dream car I appreciate all of them I’ll refer everyone to them

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review and welcome to the Hendrick family!

Excellent service.

Excellent service. Kind staffs and good communication with customers. I enjoyed the experience and overall very satisfied

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review and welcome to the Hendrick family!

They were so nice and understanding explained everything

They were so nice and understanding explained everything to me and showed me how everything would work

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review and welcome to the Hendrick family!

Jon was a pleasure to meet with!

Jon was a pleasure to meet with! He is a great salesman! Thank you for the great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review and welcome to the Hendrick family!

Excellent customer service.

Excellent customer service. Timely response. Very helpful. Easy to work with. I will definitely come back

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review and welcome to the Hendrick family!

I received excellent customer service for my 300.

I received excellent customer service for my 300. Montae was my service advisor and he was very kind, informative of the process, and took extra steps to insure I was satisfied with my service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review and welcome to the Hendrick family!

Isaiah and Mark were exceptional and made the entire

Isaiah and Mark were exceptional and made the entire experience amazing. I appreciate their dedication to getting me the car that I desired.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review and welcome to the Hendrick family!