Reviews
Car was not detailed.
Car was not detailed. Car was missing all accessories at the time of sale. Car was not charged at time of sale despite several e-chargers available on the lot.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Hi, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to us at david@seattleautofamily.com at your earliest convenience to discuss how we can turn this experience into a positive one. David Granger General Manager david@seattleautofamily.com
The service department is always efficient and helpful-
The service department is always efficient and helpful- that’s almost fifteen words, right? Thanks!! 🙏
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! David Granger General Manager david@seattleautofamily.com
I received incredible customer service from James in Jeep
I received incredible customer service from James in Jeep Service. He exceeded my expectations and went above and beyond to find creative in finding solutions.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Seattle Jeep! Please let us know if there is anything else we can do for you; we are more than happy to help! David Granger General Manager david@seattleautofamily.com
The staff is what makes the dealership the work.
The staff is what makes the dealership the work. I keep taking my business here.
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- Overall experience 5.0
Hi, our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!
Service department is always very helpful.
Service department is always very helpful. Service advisors are always excellent! Any issues or concerns get resolved really well. One time a new employee left my engine cover off. Head of service was on it and got it solved quick. Another time I was in for an all-dayer, lots of thing to get done. Service advisors (Eliza and Sage) were really super about making sure it was all done timely, but not rushed. Have worked with Noah many times, enough to be on a first name basis. I am really happy with them all, advisors and mechanics.
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- Overall experience 5.0
Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care! David Granger General Manager david@seattleautofamily.com
Excellent service.
Excellent service. I serviced via fast lane, and speedy it was. Immediately facilitated drop-off followed by a seamless pickup.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!
George recognized me as soon as I got through the front
George recognized me as soon as I got through the front door. I had met him once before a year ago. By the time I got to his desk he had all my info pulled up and was waiting on me. A very nice change! He’s smart, honest, and doesn’t seem to sugar coat anything about my car and what needs to be done and what can wait a while. I like that a lot.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day! David Granger General Manager david@seattleautofamily.com
great communication.
great communication. fast movement and very willing to help when I needed or asked for it
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care! David Granger General Manager david@seattleautofamily.com
Na na na na na na na na na na na na na na na
Na na na na na na na na na na na na na na na
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
Hello, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day. David Granger General Manager david@seattleautofamily.com
George is the reason I get my Jeep serviced here.
George is the reason I get my Jeep serviced here. He is very knowledgeable, transparent, and extremely kind.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy you found our staff to be so supportive during your experience here at Seattle Jeep. We are always more than happy to assist you if anything else comes up. Take care! David Granger General Manager david@seattleautofamily.com