Seattle Jeep

Inquired initially online and had a sale guy call me up within minutes. I got straight pricing, confirmed no dealer mark up and made an appointment to come in. They had the car ready for me and all the paperwork completed in advance (took some coordinating). I showed up on the appointed time and was driving out of there within 30 mins! Surprisingly, it was the smoothest new car purchase I've had...really.

I had a check engine light come on my 2017 ram 3500, codes were a def reduction and diesel particulate regeneration filter. I was worried that it would cost me $$$ since I’ve heard some bad horror stories about it. But it just an engine air filter problem and they fixed it immediately. Only cost $200! Not only that but they have quick appointments. I would visit here again if I ever had a problem again.

Over all this was a good experience; however, I knew exactly what i wanted and even with knowing what I wanted, Jeep was still not capable in giving me all the extras I asked for and was willing to pay for. I do not think the previous sentence is a dealership issue, rather it is a Chrysler issue. The only downside, and the reason for only getting 4 stars, is that I still had to haggle over the price of my “Special Order” Jeep 4XE after it had been ordered and showed up to the dealership. The order had been placed and i was printed a receipt of the price and then when i came to pick up the vehicle, i was asked to pay +1500 dollars more than the price quoted at the time of ordering. In the end, the Dealership honored the original price they had printed on the price sheet at ordering….almost. But, that was not a fun experience for me since, from the start of the ordering process, i did not haggle with them on the price, i was willing to pay what they quoted, when they initially made the order on my behalf to start with. Everyone was nice and polite though.

Excellent service no hidden fees Great communication they fed ex me a pair of Oakley sunglasses I left in trade in A++++ all the way through the buying process and follow up

SCAMMER alert!!! Stay away from them!!! Do not buy from them!!! Do not talk to them!!! Advice to vehicle buyers: Search for new car using some aggregation websites. Talk to out of state dealers, and do not pay these scammers at MSRP or additional "market adjustment" fees. These dealers already make enormous profit from the price difference, manufacture cash back and kick back, when selling at MSRP price. Here is my experience: Their sale department can lie about almost everything. Talon gave me a quote for a vehicle for ~$49k (+ tax, license and doc fee and no other fee) on 11/5, with ~$1,700 discount. On 11/12, I called in, he figured out that I might have more interest to the vehicle, so he decided to bump the car price from ~$49k to $56k with additional $5k market adjustment fee. He first lied that the previous quote was last month ago and new month increased the price. After I caught his lie that the invoice was less than 7 day old, he threw even more lies about pricing change due to vehicle status update from "being built" to "in transit". He even started to accuse me that was my fault not to accept his invoice 7 days ago. These scammers will never honor their words until we force them to. We have to force them by not doing business with them.

I was in just to look at the jeeps, but two hours later drove away with a 4XE Rubicon which I’m in love with. Sales staff was great and the best finance manager I’ve ever dealt with at any dealer ever!

After buying several new cars over the years, I would say this was the easiest & most positive experience I have had. 1st - with construction "sale" going on, their prices can't be beat compared to other dealers. People were great - Terry was very good to work with, explained features very well, answered all my questions and was low pressure, great guy all around. Sales manager was very quick to come to agreeable sales price and trade-in value so not a bunch of back and forth which I have experience in past. Financing via Scott went smoothly, quick and low pressure and very helpful in finding best rate. Overall, great experience.

It's my 3rd consecutive time leasing from this dealership and I continue to be happy with the service and experience. August and his team are pros. Jennifer, Immanuel, Quadir, and Wineska were great to work with and they got me the Cherokee 4xe that was so hard to find; and even put in late hours to accommodate my schedule. Can't say enough about the team here. Thanks again I will be back! - Lino & Fam

Trent is by far the best service rep I've worked with yet. Everyone there is a pro but Trent really makes the whole process super easy and stress free.

Trent in service and technician Bennie are the best on it like fly’s and very knowledgeable