To be honest, I bought a car on Monday, had issues with getting my calls returned. After I drove back down, the service manager fixed my issue and I got... an apology from the sales rep. Overall, I love my car, and the sales people are nice but, I did feel a bit taken advantage of. They swear it was just a cluster of events. Which may truly be. I just know that I love my new-to-me car works wonderfully for me.
Wouldn’t recommend this dealer to anyone. Sells high priced cars , get ya fianced and then wants nothing to do with ya after ya sign. Lousey customer... service! Was a bad deal from the start .
I went there to test drive a WV Passat just to see if I liked the car before I went to another dealer in PA for one that was a year newer and had moonroof.... I had some bad experiences with other nearby dealers who tack on big fees to the final price. I was so impressed with the car and the staff that I bought the car. They had a reasonable upfront fee ($150) and covered the cost of my state (MD) inspection. I’ve had the car for a few months and I love it. No problems.
My car will not pass inspection Have exhaust leak that they were supposed to fix come to find out the belt was broken and I put it back like that gasket... leaks so I have to have it repaired could get it passed inspection
Excellent service, excellent sales staff, excellent cars, excellent in every way..Tenpoint Preowned auto sales exceeds expectations on every level. The... rest of the car dealers in the area are far behind
Scott was a great salesman about a 2006 VW Torre from them found out couple days late couple days ago that the timing chain needs to be replaced so I grab... money out of my pocket to fix a car but I’m still paying on
Excellent place to purchase a used car. Friendly helpfull knowledgable great financing rates. The vehicles are checked out very well.. Great service and... inspection facility also..