Reviews
Not disclosing a salvage title M3
Not disclosing salvage title vehicles when running credit applications. Why even run it and waste my time and take a hit on my credit when banks in this time and economy wouldn’t want to touch a salvage vehicle with a 10 foot pole. Why waste everyone’s time?
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
ANOTHER DEAL CLOSED
Just bought my 3rd vehicle from these guys! never disappointment with these guys! check them out! they have all types of vehicles you would love!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Happy Wife Happy life
We had the best experience with imperial auto! top notch A+ service! quick & easy & no haggling! couldn't ask for a better experience! check them out you will not regret it!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Miss leading description
Fault description on E300 Mercedes-Benz with adaptive cruise control. It only has the unadvanced pakg not p3 that it comes with some other options totally miss leading
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
2019 Mercedes C63s
Super easy and fast transaction at imperial auto! My Girlfriend & I inquired about a Mercedes C63s AMG ! & Salim helped us with the Sale & got us the best rate possible! especially with these rough times we are going through with the rates being Ridiculous. our buying process only took 30-45 min MAX just like he said before we said YES to him. I highly recommend Salim & imperial auto check them out!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mercedes Benz AMG
Great customer service from Salim and imperial Highline these guys went above and beyond to get me in my dream car! I highly Recommend these guys!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mercedes benz AMG
Great customer service from Salim and imperial Highline these guys went above and beyond to get me in my dream car! I highly recommend these guys!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
MERCEDES GLS450
I had a pleasant experience with imperial highline they were super easy to deal with.. fast & easy hassle free. we purchased a 2018 Mercedes GLS450 from salim he answered all of our questions! we told him we are on a time crunch and did not have hours to give.. he did everything in less than 45 min all I can say is WOW.. we are a customer for life.. thank you Imperial highline
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Do not trust this place
I drove less then 100 miles from the lot with a used van before it went into limp modem. Turns out that the exhaust filter was shot. I called and spoke to the salesman who sold it to me and they were unwilling to do anything to address it. DO NOT TRUST THIS PLACE WHEN THEY SAY THEIR VEHICLES ARE QUALITY.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I received my answer to a question in minimum time.
I received my answer to a question in minimum time. Since I asked that question I received several more Email's asking if they could help me any further. Not pushy, just want to help me get what I'm looking for, great job, Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car