Reviews
Bought a vehicle
The experience was overall great, customer service was also great and helpful. The car itself turned out to be amazing really love it. Paper work was also handed adequately.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Buying experience
It was a great experience wasn’t very time consuming my rep David Melendez was excellent it worked with every step of the way made sure I was comfortable with everything and even after the sale he still continues to help me out. Excellent Texas Auto North
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Lack of customer appreciation.
Finance manager Adrian was great. Our salesman Imran and the manager Lupe have yet to return a call or a email after several attempts to reach out to them. After the sale is done they don’t want to have any contact with their customers and that is apparent. Sold us a car without any air pump or spare tire in the vehicle. The items described in the listing were not present in the car. This was expressed to both through email and verbally over the phone to Lupe. I was told they would get back with me but have yet to hear anything from either of them.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Best Experience Ever!
The hardest part of the whole transaction was picking out my car and deciding on which one to get! Keith Blaylock did an excellent job! I highly recommend asking for Keith to be your salesperson. You will not regret the decision. The process was simple, the contract and documentation were straightforward and easy to understand and delivery of the vehicle was problem free.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Purchase new vehicle service was great
Great service great salesman work with me to give me an a great vehicle I would recommend any of my friends family members to purchase a vehicle at Texas Auto
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great information
Garrett has me all lined up with what I would like to buy at the end of the year. Friendly service and a bit more knowledge than the people at Mercedes even when it comes to their own cars.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great
Philip is the best !Great 2nd experience here at Texas Auto Very kind & patient service & a smooth process would definitely recommend to anyone.Loving the new ride.!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent
Phil at Texas Auto North truly defines what exceptional customer service means!! Call him day or night and he will answer your questions! Good prices, good service, and great vehicles!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Tiny was very patient, friendly, and professional.
This is no reflection on Tony..... I was hoping the dealership to be more transparent on financing options and associated fees. Other than that, my overall experience was great. The car is exceptional and Tony was awesome to work with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very professional
Bought a 2013 GL 450 - 8/7/2018, dealt with Troy Davies over the phone, even though it was late in the evening and he was about to close for the day, he encouraged me to come over and that he will wait for me. got there after the dealership had closed and sealed the deal same day. This guy is good. Frankly speaking the entire team were all nice to work with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
