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Texas Auto North

(432 reviews)
Visit Texas Auto North
Sales hours: 9:00am to 8:00pm
View all hours
Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–7:00pm
Sunday Closed

Reviews

(432 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great

As a first time buyer the experience was great. Everything was explained and broken down to me step by step. Would definitely recommend this dealership! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Thank you for taking the time to share your recent experience at Texas Auto! We highly value your recommendation! We look forward to seeing you again.

5-Star Service

Excellent service, excellent vehicles, excellent people. They made this purchase one to remember, very professional service paying attention to the customers needs. Brodie you're the man!!!! Thank you!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Paul, thanks for the review! We are thrilled to have you as a customer! We work really hard to provide the best service, so I am happy to see that reflected on your last visit. Hope to see you again soon!

DO NOT BUY A VEHICLE HERE

HIGHLY OVERPRICED!! MY OVERALL EXPERIENCE WAS A TOTAL WASTE OF MY TIME DO YOURSELF A FAVOR AND SHOP ELSEWHERE!!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Over priced

Way over priced vehicles. We sent down the street and found another like unit with half the miles for thousands less. The people we spoke with had no idea and one was very rude. Do yourself a favor and shop elsewhere!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Brodie is Awesome!

Having your car totaled is a bummer! Brodie helped me find my new love. He is patient and thorough. Go check him out at Texas Auto North!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

We are sorry to hear your car was totaled! It is great that Brodie was able to provide a hassle free experience for you in finding a new vehicle! We hope you enjoy your new wheels and look forward to seeing you in the future!

Perfect

The moment I called and asked about the truck is was a perfect customer service sales person was very nice e since the beginning. Spoke both languages English and spanish so that helped us out even more.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Thank you for the very nice review. We work really hard to provide great service, so I am happy to see that reflected on your last visit. We appreciate all the kind words and thank you for your business.

Great purchasing experience!

Brodie Scott and the rest of the Texas Auto staff did a great job throughout the process. From day 1 of me contacting them about availability, to the day it was loaded onto the truck and headed my way, they were extremely responsive! I would recommend anyone to use them for their next auto purchase! Great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Thank you for taking the time to share your great experience at Texas Auto. We work really hard to provide the best service, so I am happy to see that reflected on your visit. Brodie Scott was really happy to see your review! We hope to see you again in the future!

My T.A.N. experience

I have needed a vehicle for the past fews years. So I decided to try Texas auto north out. I found a pick up truck I didn't even know I wanted but feel in love with. Everyone was very helpful, however Dee Brown made my feel like i received the best deal possible. He answered any questions I had on the truck and got it in my price range without a hassle. When I buy my next vehicle I will be visiting Dee Brown and the Texas auto team. Thanks guys

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.
Dealer response

We appreciate all the kind words and thank you for your business! It is great that Dee Brown was able to provide a good experience for you. We highly value your recommendation!

Great service!

Alec pihlman was a xxxx great salesperson! He's on top of his game and made sure that I was well taken care of. Have some differences, but overall he did his job a lot better than any other salesmen I've seen! I will send him my friends and family, and make sure he has a customer for life! Roll tide!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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LONNIE M. CRAPSHOOTER

I USUALLY DON'T GIVE REVIEWS UNLESS ITS FOR A BAD ONE. BUT THIS AUTO DEALERS A 5 STAR PRAISE FOR SURE. I DEALT WITH TWO SALESMAN & MANAGER. DEE BROWN , DAVID AYALA &MANAGER TODD MORGAN . ALL WERE A PLEASURE TO WORK WITH .WE WERE ABLE TO AGREE ON A FAIR MARKET PRICE ON THE CADILLAC CTS I WANTED .THEY EVEN GAVE ME A FAIR TRADE-IN PRICE ON MY TRUCK . GREAT AUTO DEALER,HIGHLY RECOMMEND.NOT YOUR ORDINARY LOVE TO HATE SALESMAN OR CAR LOT . MANY THANKS TEXAS AUTO NORTH .FOR SURE WILL BUY HERE AGAIN.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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