Topline Imports

2.2 out of 5 2.2

Reviews

2.2 out of 5 2.2
19 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    July 31, 2020

    This place is a scam! They are selling lemons ! I bought a vehicle from them it was sold to me with a gas leak, bad left tire rod, and the check engine... light was removed from the dash ! I returned it to them to be fixed they had the car for a month in which they said they put a new engine in the vehicle. They wouldn’t tell me where or who was working on the vehicle and never gave me paper work for proof after asking multiple times ! I got the car back and it failed inspection again so I returned it a second time. When the vehicle was returned to me the car had an extra 18k miles on it , a broken air conditioner and no back up camera ! I then told them I wanted to get all my money back and return the car because they couldn’t fix it and continues to break it more than it was before they had it ! I made an appointment to meet with the owner and he never showed up for the appointment I was told I will get a check from them but I have yet to see it . They don’t answer the phones and have blocked my number they are extremely rude and unprofessional and scam artists never come here ever !

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    February 26, 2020

    I was looking for a new car in my price range and I asked Dennis for help. He was very polite and was able to answer my questions!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 3 found this review helpful. Did you?
  • 1.0 out of 5
    February 1, 2020

    Dennis never paid off the car loan in full for my granddaughter, she now has 2 car loans from top line imports.he agreed to pay off the loan on the bmw... . all lies from dennis

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    January 14, 2020

    It's a good place Justin is really nice topline is awesome Justin has helped me alot an updates me every time something happens all in all there great... Justin has a great personality an is happy an in general this dealer amazing you just gotta go in a talk.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 3 found this review helpful. Did you?
  • 1.0 out of 5
    October 14, 2019

    I reather buy a car from a junkyard very unprofessional and untrustworthy people that scammer u out your money i would never have my friends or family... come her is a wait of time and sad that they would try to scam u out of your hard working money very unprofessional place

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    7 people out of 8 found this review helpful. Did you?
  • 1.0 out of 5
    July 16, 2019

    Bought a 2011 grand Cherokee. Day two after getting it I had steering leak. “They fixed it” not. Back in again for same issue AND transmission the car... powered off on the highway several times! Now on day 9 with “I will check into it” being the scripted responses. Paying on a car I haven’t had but 5 days since we bought it. Oh and did I mention the price of the car was inflated by $3000 above advertised price to “get us qualified for the loan”..?... uh, more like FLUFFING NUMBERS TO PASS THE FINANCE ACQUISITION FEE ONTO THE CUSTOMER TO NOT TAKE FROM YOUR PROFIT......CAN YOU SAY FRAUD? Thank God for the attorney general , she will straighten that s*** out real quick. Vehicle didn’t pass inspection either.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    7 people out of 8 found this review helpful. Did you?
  • 1.0 out of 5
    June 21, 2019

    This is the worse place to get a car.. They played to many games.. I sign papers on Thursday got a call saying paper i sign was wrong. They we're... supposed to fix the bumper on the back they never did the is the worse place omg..

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    7 people out of 7 found this review helpful. Did you?
  • 1.0 out of 5
    June 12, 2019

    Worst place to buy a car!!! Dont trust them!! I bought a car there like a year ago already and I still dealing with them so they can fix it! so bad!!

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    4 people out of 4 found this review helpful. Did you?
  • 1.0 out of 5
    April 4, 2019

    Very unprofessional people. The terms of financing they promised were not true. I would not recommend this place. It took over a week to get a $200... deposit back. I mean, really ??? You need my $200 that bad ????

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    2.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    12 people out of 12 found this review helpful. Did you?
  • 5.0 out of 5
    March 11, 2019

    I give this car dealership 5 starts for their honest communication and hard work. I want to give a special thanks to Justin and Julian.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 6 found this review helpful. Did you?
View More Reviews