Purchased a bmw 650i from them that didn’t make it back to Michigan. Negotiated the price down and gave them a check from my bank that was for 600 more... than what I paid. They were supposed to send the balance back to me or my bank and never did. Now they won’t answer my calls. I wish I would have seen all the bad reviews before I purchased from them
Contacted this dealer two days before and advised them I was driving from another state to look at a car and gave them the date I was coming. Contacted... them the day of, several hours prior and stated I was enroute to the dealer for a specific car. They stated it was there and they would hold it for me. Drove three hours and then arrived two hours before closing time. When I arrived, the shop was locked and they said they were at lunch. Waited 15 minutes and then when they returned they advised me the car was in the shop and being worked on which they never mentioned or called to tell me. The vehicle was never ready and I left after two hours. Sales associate said he would call when vehicle was ready. He never called to tell me anything. Terrible experience here.
Dear Sir, We did apologize for the inconvenience, the owner made a decision to tune up the truck (change 8 spark plugs and 8 coils), unfortunately th...e spark plugs came on time but the coils were delayed until the next business day. Thank you, Multi Group Management
Called ahead to verify that the vehicle I wanted to purchase was there. Took off work early to head over. When I got there, vehicle was not there nor... were any of the other vehicles listed under their name. Don't bother, keep looking. These guys are not serious.
Dear Kyle G., All the vehicle we list are at our location at 6930 Buford Hwy, Doraville, GA 30340. Have in mind that we have a 8000 sq feet show ro...om, and some vehicles are actually inside of the show room, so if you have not seen the vehicle you were looking for it was probably inside. You should have asked anyone who works there, also sometimes it happens that a vehicle that you might be looking for is with another customer on a test drive, or even has been sold that same day. Kyle G., before you jump into conclusions about a "ghost dealer", please make sure that you are at the right address, park and ask a sales person about the vehicle. Regards, Multi Group Management
Purchaced 2007 Land rover Range rover hse, great car no issues, good customer service, very nice car selection and great indoor show room. Fast processing... and no pressure tactics.
Thank you John for the excellent review. It is greatly appreciate it.
Weren't open and didn't answer the phone xxxxxxxxxx
Dear R Kent, We are sorry for the way you felt. If the dealer was closed, nobody will answer your call. It was going to be helpful if you had left t...he date you tried to call, we can assume it was May.28th, which was Memorial day, and yes we were closed on May.28.2018 Memorial Day. We are closed 2 times per year, other than that we are open 6 days a week.