Reviews
No reply or answer. Must not have been a big enough sale to answer. I'm sorry but They blew it. I had more than one option to pay.
No reply or answer. Must not have been a big enough sale to answer. I'm sorry but They blew it. I had more than one option to pay.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I found a vehicle through Cars.com and submitted the dealership’s online contact form but never received a response. I then called the dealership and was not assisted. I also sent a message through their website, again with no response. Finally, I tried the website chat feature, but the AI was unable to connect me with a representative. I likely spent more time trying to reach someone than I should have and eventually moved on. Unfortunately, the lack of communication made it impossible to proceed.
I found a vehicle through Cars.com and submitted the dealership’s online contact form but never received a response. I then called the dealership and was not assisted. I also sent a message through their website, again with no response. Finally, I tried the website chat feature, but the AI was unable to connect me with a representative. I likely spent more time trying to reach someone than I should have and eventually moved on. Unfortunately, the lack of communication made it impossible to proceed.
- Customer service
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- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I had to send a request more than once, then found out car was unavailable.
I had to send a request more than once, then found out car was unavailable.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
My daughter and her girlfriend brought a car there not even 2 months ago. They said that he was nice until they gave him their money. Then when they was calling them about the lights and that the car is overheating that’s when the real nasty person came out. You brought as is well shouldn’t you make sure that everything is ok before selling. He’s a piece of work rude dishonest. Please spend your money elsewhere cause they sell not reliable cars. Met a mechanic that worked there and he said shady work there and sell customers bad cars Nic
My daughter and her girlfriend brought a car there not even 2 months ago. They said that he was nice until they gave him their money. Then when they was calling them about the lights and that the car is overheating that’s when the real nasty person came out. You brought as is well shouldn’t you make sure that everything is ok before selling. He’s a piece of work rude dishonest. Please spend your money elsewhere cause they sell not reliable cars. Met a mechanic that worked there and he said shady work there and sell customers bad cars Nic
- Customer service
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- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Not a good deal with customers very very unprofessional. Do not buy vehicles on this dealer. They’re not flexible. They’re very respect not respectful. I recommend not to buy vehicle from this place unprofessional really unprofessional very rude. Do not know how to speak to customer. Do not know how to deal with customers at all. Do not waste your time with this dealer.
Not a good deal with customers very very unprofessional. Do not buy vehicles on this dealer. They’re not flexible. They’re very respect not respectful. I recommend not to buy vehicle from this place unprofessional really unprofessional very rude. Do not know how to speak to customer. Do not know how to deal with customers at all. Do not waste your time with this dealer.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Having read the reviews on the service and manner of CT.Car CO. LLC., the only thing that is constant is the number of people who have suffered loss at the hands of Ct.Car Co.LLC, and their dealings. They seem to be able to use CT. law as a means of taking advantage of people looking to buy an economic vehicle. They hide behind those two words, "AS IS", as the answer to any problem they are asked to remediate. When confronted, Nick arrogantly said, "AINT HAPPENING"! Days after the purchase, the head gasket went, and when taken to a REPUTABLE mechanic, a number of other mechanical issues were discovered. Cosmetically, the car presents well and gives the sense of economy and continued service, BUT, from all the reviews I have read, they are just a fly by night company using Ct. State law to sell inferior cars. Their criteria seems to be: If it passes Ct. State emissions, it must be SAFE and drivable. This allows for anyone with an Auction License to purchase a vehicle and sell it, with no responsibity on them to make any repairs or adjustments to the safety or reliability of the vehicle. If cornered, "AS IS" becomes their Mantra.
Having read the reviews on the service and manner of CT.Car CO. LLC., the only thing that is constant is the number of people who have suffered loss at the hands of Ct.Car Co.LLC, and their dealings. They seem to be able to use CT. law as a means of taking advantage of people looking to buy an economic vehicle. They hide behind those two words, "AS IS", as the answer to any problem they are asked to remediate. When confronted, Nick arrogantly said, "AINT HAPPENING"! Days after the purchase, the head gasket went, and when taken to a REPUTABLE mechanic, a number of other mechanical issues were discovered. Cosmetically, the car presents well and gives the sense of economy and continued service, BUT, from all the reviews I have read, they are just a fly by night company using Ct. State law to sell inferior cars. Their criteria seems to be: If it passes Ct. State emissions, it must be SAFE and drivable. This allows for anyone with an Auction License to purchase a vehicle and sell it, with no responsibity on them to make any repairs or adjustments to the safety or reliability of the vehicle. If cornered, "AS IS" becomes their Mantra.
- Customer service
- 1.0
- Buying process
- 1.0
- Quality of repair
- —
- Overall facilities
- 1.0
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
The worst of the services Last week my daughter bought a car from you and you sold her a car that lasted 3 days. When we called you because she had to return by tow truck you did not care, we trusted you with our sacrifice and savings. You are selling crap, you are non-producing land and I will do everything I can to let you know that you are the worst there is in Hartford. irresponsible.
The worst of the services Last week my daughter bought a car from you and you sold her a car that lasted 3 days. When we called you because she had to return by tow truck you did not care, we trusted you with our sacrifice and savings. You are selling crap, you are non-producing land and I will do everything I can to let you know that you are the worst there is in Hartford. irresponsible.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Number one all cars a filthy on the inside. They clear codes on cars before they are driven. They dont tell you the minor problems.( gas gauges not working winshilds with cracks tires with rim bent and they sprayed it silver to try and cover it truck i got coded with misfires) bought 2 vehicles from them drove it aroumd no check emgime light went home picked up plates to transport car home i get it drive off try amd jump on highway light went on car sputtered drove ot back he read the code and he fixed that then a day later another one came on as odomater sensor which like i said it never worked and the car i bought qas dusty dirty and never cleaned out still finding randome things in it SECOND car bought was for my daughter gas gauge does not work check engime light came on shortly on the way back also lots of shaking got home and looked at tires ome tire had a huge bubble from a bent rim. The check engine read multiple misfires. They hid things so ypu may or not notice they say they clean them out and they dont. And dont let them tell you i did not buy a car or im a competitor. I bought 2 vehicles from them and will come back with picture to show you all DO NOT GO THERE AND BUY A CAR YOU WILL END UP WITH THE HASSEL OF EVERYTHING GOING TO CRAP WITHIN A DAY OR TWO. THEY WILL NOT PASS INSPECTION TIRES ARE JUNK. YOU WILL HAVE BETTER LUCK BUYING PRIVATE OR A DIFFERENT DEALER SHIP THIS PLACE SHOULD BE SHUT DOWN.NOW ON TOP OF IT A MONTH LATER AND SAME PROBLEM THERE BOTH RUDE AND DONT WANT TO HELP FIX THE PROBLEM LIES ABOUT THING WORKING WHEN THERE NOT DO NOT SIGN ANY PAPERS CAUSE THE SELL LOW AND WITH "AS IS" JUST TO BEAT LEMON LAW AND LOW PRICES 3000$ AND UNDER ARE NOT QUALIFIED TO GET ANY REFUND BACK OR A NEW CAR PLEASE READ MY REVIEW THERE THE SHINING EXAMPLE OF A CHEAP GREASY CAR SALES MEN
Number one all cars a filthy on the inside. They clear codes on cars before they are driven. They dont tell you the minor problems.( gas gauges not working winshilds with cracks tires with rim bent and they sprayed it silver to try and cover it truck i got coded with misfires) bought 2 vehicles from them drove it aroumd no check emgime light went home picked up plates to transport car home i get it drive off try amd jump on highway light went on car sputtered drove ot back he read the code and he fixed that then a day later another one came on as odomater sensor which like i said it never worked and the car i bought qas dusty dirty and never cleaned out still finding randome things in it SECOND car bought was for my daughter gas gauge does not work check engime light came on shortly on the way back also lots of shaking got home and looked at tires ome tire had a huge bubble from a bent rim. The check engine read multiple misfires. They hid things so ypu may or not notice they say they clean them out and they dont. And dont let them tell you i did not buy a car or im a competitor. I bought 2 vehicles from them and will come back with picture to show you all DO NOT GO THERE AND BUY A CAR YOU WILL END UP WITH THE HASSEL OF EVERYTHING GOING TO CRAP WITHIN A DAY OR TWO. THEY WILL NOT PASS INSPECTION TIRES ARE JUNK. YOU WILL HAVE BETTER LUCK BUYING PRIVATE OR A DIFFERENT DEALER SHIP THIS PLACE SHOULD BE SHUT DOWN.NOW ON TOP OF IT A MONTH LATER AND SAME PROBLEM THERE BOTH RUDE AND DONT WANT TO HELP FIX THE PROBLEM LIES ABOUT THING WORKING WHEN THERE NOT DO NOT SIGN ANY PAPERS CAUSE THE SELL LOW AND WITH "AS IS" JUST TO BEAT LEMON LAW AND LOW PRICES 3000$ AND UNDER ARE NOT QUALIFIED TO GET ANY REFUND BACK OR A NEW CAR PLEASE READ MY REVIEW THERE THE SHINING EXAMPLE OF A CHEAP GREASY CAR SALES MEN
- Customer service
- 1.0
- Buying process
- 1.0
- Quality of repair
- 1.0
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I just bought a car here kept stalling on the way home called them they offered to do nothing recalls not done at the dealer still 700. Later and still needs work they offered no$ for repairs and I'm still without a car dont buy here
I just bought a car here kept stalling on the way home called them they offered to do nothing recalls not done at the dealer still 700. Later and still needs work they offered no$ for repairs and I'm still without a car dont buy here
- Customer service
- 1.0
- Buying process
- 1.0
- Quality of repair
- 1.0
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
CT Carco is, without any doubt, the worst car dealership I've ever done business with. Nick is a lowlife liar, there is no other way to say it. Do yourself a favor and dont be tempted by the low prices on these turds they are selling. Nick is the singular person that gives used car dealers a bad name. Yes, I read the reviews and should have known better. CT Carco sells the cars that real dealers put in the back lot and dump at the auctions, overpriced junkers, but I found a pretty clean, low mileage Jeep there. Not every car they sell can be junk, right? Took a test drive on prearranged route, was told I couldn't go on the highway, but everything seemed ok. I bought the vehicle, and soon found out everything was not ok. Bad front brakes($600) binding and dragging harder the longer it was driven. Bad battery ($100). Bad track bar, replacement required an alignment($260). Cracked driver and passenger side mirrors($90) Remotes and programming ($125) Nick only cares about separating you from your money, and will tell you anything to make sure that happens. CT Carco is an LLC, meaning Limited Liability Company. They are often set up as a "shell" company, meaning that they can be sued, but it's nearly impossible to collect any court awarded damages. A wise move on the owner's part, considering how they take financial advantage of customers trying to get a reliable vehicle. They have ZERO respect for customers, or any interest in making things right. I was trying to get minor issue fixed, Nick refused to help, walked away in to the office, locked door behind him, and went to hide in the service bay. Very unprofessional. In summary, Nick is a lowlife liar and all around xxx. He is always on the lookout for new victims, oh, I mean customers. Cars they sell are turds. Do yourself a favor and dont even consider buying a vehicle here, unless you like being lied to, ripped off, and ignored after the sale.
CT Carco is, without any doubt, the worst car dealership I've ever done business with. Nick is a lowlife liar, there is no other way to say it. Do yourself a favor and dont be tempted by the low prices on these turds they are selling. Nick is the singular person that gives used car dealers a bad name. Yes, I read the reviews and should have known better. CT Carco sells the cars that real dealers put in the back lot and dump at the auctions, overpriced junkers, but I found a pretty clean, low mileage Jeep there. Not every car they sell can be junk, right? Took a test drive on prearranged route, was told I couldn't go on the highway, but everything seemed ok. I bought the vehicle, and soon found out everything was not ok. Bad front brakes($600) binding and dragging harder the longer it was driven. Bad battery ($100). Bad track bar, replacement required an alignment($260). Cracked driver and passenger side mirrors($90) Remotes and programming ($125) Nick only cares about separating you from your money, and will tell you anything to make sure that happens. CT Carco is an LLC, meaning Limited Liability Company. They are often set up as a "shell" company, meaning that they can be sued, but it's nearly impossible to collect any court awarded damages. A wise move on the owner's part, considering how they take financial advantage of customers trying to get a reliable vehicle. They have ZERO respect for customers, or any interest in making things right. I was trying to get minor issue fixed, Nick refused to help, walked away in to the office, locked door behind him, and went to hide in the service bay. Very unprofessional. In summary, Nick is a lowlife liar and all around xxx. He is always on the lookout for new victims, oh, I mean customers. Cars they sell are turds. Do yourself a favor and dont even consider buying a vehicle here, unless you like being lied to, ripped off, and ignored after the sale.
- Customer service
- 1.0
- Buying process
- 1.0
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase