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Northstar Mitsubishi

(792 reviews)
Visit Northstar Mitsubishi
Sales hours: 9:00am to 9:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 8:00am–6:00pm
Tuesday 9:00am–9:00pm 8:00am–6:00pm
Wednesday 9:00am–9:00pm 8:00am–6:00pm
Thursday 9:00am–9:00pm 8:00am–6:00pm
Friday 9:00am–7:00pm 8:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday 12:00pm–5:00pm Closed
New (888) 270-1171 (888) 270-1171
Used (855) 844-7768 (855) 844-7768
Service (866) 662-8929 (866) 662-8929

Reviews

(792 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Northstar Mitsubishi from DealerRater.

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Price is reasonable work is very good 99 house tech

Price is reasonable work is very good 99 house tech Manny it’s very patient

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Thank you for your kind words! We're thrilled to hear you had a great experience and that Manny provided you with excellent service. We appreciate your feedback! Your Friends at NorthStar Mitsubishi. T: 718-814-9706 www.northstarmitsubishi.com

Always they offer gr at service by the department, I

Always they offer gr at service by the department, I don't have any complaints, many is the man

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback! We're happy to hear you've had great experiences with our service department. If there's anything we can do to improve, please let us know! Your Friends at NorthStar Mitsubishi. T: 718-814-9706 www.northstarmitsubishi.com

Good service and all the employees are helpful and sweet.

Good service and all the employees are helpful and sweet. I recommend to those who need to buy or need auto services please come to this Northstar Mitsubishi service center.. Thanks...

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the lovely review! We're so happy to hear that you had a great experience with our team. Your recommendation means a lot to us, and we look forward to continuing to serve you in the future! 😊 — Your Friends at NorthStar Mitsubishi T: 718-675-5649 www.northstarmitsubishi.com

The service I received was exceptional!

The service I received was exceptional! I couldn’t be happier. They exceeded my expectations.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful feedback! We're thrilled to hear that we exceeded your expectations and that you're happy with the service. We look forward to continuing to provide you with exceptional care in the future! 😊✨ Your Friends at NorthStar Mitsubishi. T: 718-814-9706 www.northstarmitsubishi.com

A switch was not working on my steering wheel.

A switch was not working on my steering wheel. Service ordered the part. It took about a week and it was installed in less than an hour and everything was covered under warranty. I did not get the free car wash because it was raining that day. So far I have no complaints about this dealership service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We're glad to hear the issue with your steering wheel switch was resolved quickly and under warranty. We appreciate your understanding about the car wash and look forward to continuing to serve you in the future! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

They don’t even have the car that I supposed to see at

They don’t even have the car that I supposed to see at the dealer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

We apologize for the inconvenience you experienced. It's important to us that we meet your expectations, and we regret that the vehicle wasn't available for you. Please feel free to contact us at Bsingh@northstarmitsu.com so we can assist you in finding the right car or discuss other options. Your Friends at NorthStar Mitsubishi. T: 718-814-9706 www.northstarmitsubishi.com

Service was A1.

Service was A1. Shop was nice and clean. I look forward to doing future business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We're thrilled to hear that you had an excellent experience with our service. We look forward to doing business with you again in the future! Your Friends at NorthStar Mitsubishi. T: 718-814-9706 www.northstarmitsubishi.com

It's a fast clean place, a very complete service with

It's a fast clean place, a very complete service with very friendly and pleasant people

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We're glad you had a fast and pleasant experience with our friendly team. We appreciate your support and look forward to serving you again! Your Friends at NorthStar Mitsubishi. T: 718-814-9706 www.northstarmitsubishi.com

Attentive and courteous staff, they have a great attitude

Attentive and courteous staff, they have a great attitude and listen to you, which shows their care for you as a person. Their service is expeditious and professional, they have such competent team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback! We're thrilled to hear that our team was attentive, courteous, and professional. We truly appreciate your kind words and look forward to serving you again in the future! Your Friends at NorthStar Mitsubishi. T: 718-814-9706 www.northstarmitsubishi.com

Always a pleasure going to get my car serviced at

Always a pleasure going to get my car serviced at Northstar. Waiting area is nice, it has coffee, snacks and clean bathroom. All the staff are usually in a real good mood.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review! We're so glad to hear that you enjoy the service and amenities at Northstar. Our team loves making your visit as comfortable as possible. We look forward to seeing you again! Your Friends at NorthStar Mitsubishi. T: 718-814-9706 www.northstarmitsubishi.com