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123 Auto LLC

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (6 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 9:00am to 6:00pm
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Sales Service
Monday 9:00am–6:00pm 9:00am–6:00pm
Tuesday 9:00am–6:00pm 9:00am–6:00pm
Wednesday 9:00am–6:00pm 9:00am–6:00pm
Thursday 9:00am–6:00pm 9:00am–6:00pm
Friday 9:00am–6:00pm 9:00am–6:00pm
Saturday 9:00am–5:00pm 9:00am–4:30pm
Sunday Closed Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (6 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Stopped to buy a car sales staff did not want to sell a car to us. They were to busy waiting for the phone to ring

Stopped to buy a car sales staff did not want to sell a car to us. They were to busy waiting for the phone to ring

Rating breakdown (out of 5):
Customer service
1.0
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Matt Moles did a great job finding a reliable used car and negotiated a price under market value for a deserving young lady. Thank you.

Matt Moles did a great job finding a reliable used car and negotiated a price under market value for a deserving young lady. Thank you.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Very caring and helpful staff. Great prices on preowned inventory and repairs. Went above and beyond for my repairs and gave me a great deal in my new preowned vehicle.

Very caring and helpful staff. Great prices on preowned inventory and repairs. Went above and beyond for my repairs and gave me a great deal in my new preowned vehicle.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Pricebusters/123 auto never turned the title to a truck i bought over to tbe finance company they sold my loan to. Three years later trying to sell the vehicle DMV tells me pricebusters/123 is still on as lein holder. Going on two weeks they have still not called me back after my initial call to them

Pricebusters/123 auto never turned the title to a truck i bought over to tbe finance company they sold my loan to. Three years later trying to sell the vehicle DMV tells me pricebusters/123 is still on as lein holder. Going on two weeks they have still not called me back after my initial call to them

Rating breakdown (out of 5):
Customer service
1.0
Buying process
1.0
Quality of repair
1.0
Overall facilities
1.0
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Me and my wife bought 2 cars already from them and would buy again

Me and my wife bought 2 cars already from them and would buy again

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
4.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I called them about a vehicle. The guy I spoke to on the phone was very short. He has absolutely no customer service skills. He could provide no information about the vehicle, would not have his mechanic take a look at it, would not provide a car fax. Why waste my time, energy, and money to go out to a dealer who clearly did not want to sell the car? I would NOT recommend anyone do business with this dealer. They don't know anything about their cars and they obviously don't know what they're doing. I have 10+ years in customer service and could definitely do a better job. Don't waste your time on them, they're not worth it.

I called them about a vehicle. The guy I spoke to on the phone was very short. He has absolutely no customer service skills. He could provide no information about the vehicle, would not have his mechanic take a look at it, would not provide a car fax. Why waste my time, energy, and money to go out to a dealer who clearly did not want to sell the car? I would NOT recommend anyone do business with this dealer. They don't know anything about their cars and they obviously don't know what they're doing. I have 10+ years in customer service and could definitely do a better job. Don't waste your time on them, they're not worth it.

Rating breakdown (out of 5):
Customer service
1.0
Buying process
1.0
Quality of repair
1.0
Overall facilities
1.0
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hello K, I hope you are having a great day! I apologize that you had a bad experience. Please let us know if you are still looking for a vehicle we would love to help you and I will make sure we give you all the info needed. Thanks, Michael 352-794-3836

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