Reviews
Treated us with respect
We are Ronn and Katsuko Nadeau, residing in Olivette. We got interested in looking at Toyotas from a Bommarito mailer. Phoned them, talked to a salesman named James, and we arranged a meeting for 9:30 AM next day. As we walked through the door we met James Ochs. We sat down with him and learned stuff about each other. Turned out he was very interested in Japanese culture and language and we had some acquaintances in common. Katsuko described what she needed, we took a ride in a Prius-C that she very much liked, and then James explained details about the car, prices, and the surprisingly generous services provided at Bommarito Toyota. We purchased the car. Before we drove off with it, James spent considerable time patiently explaining all the features of our car. James and other members of the Bommarito team gave us what we both felt was the best car buying experience we have ever had. Whenever we might learn that a friend is thinking about buying a car we will recommend James Ochs at Bommarito Toyota. Thank you James. It is a pleasure to give you our very best rating.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Ronn and Katsuko, Thank you for sharing your story with us. We’re ecstatic that James could provide you with such a great car-buying experience. At Bommarito Toyota, we understand car buying can be a big endeavor and aim to provide our customers with as much knowledge as possible about the cars on our lot. We are honored that we could earn your business. We hope that you enjoy your Toyota Prius-C!
D.West
This rating is for the overall service but Sal Aslum and Angel gets five stars. They were straightforward with me and eased my fears about purchasing a new car.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hello Doris, Thank you for your review. We’re glad that Sal and Angel worked together to provide you with a straightforward car-buying experience. We understand that buying a new car can be a nerve-wracking process, but we’re glad that our team could help ease your fears. We hope you enjoy your new car!
Easy sale
Tom was a great help when finding the perfect car for my sister. It's her first car and I knew he was the best salesman to find her what she wanted in her price budget! I will always recommend everyone to him!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The visit was a good visit, one that was not expicted
The dealer that help me was the best one that i have had at this location. I hope Mr Morris and Angela in financing have a Blessed year Thank you for all you did for me , Love that toyota
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hello Deloris, Thank you for taking the time to review your Bommarito Toyota visit. We’re happy to hear that both Tommy and Angela could provide a great experience for you during the car buying process. We hope you continue to love your new Toyota car. Please don’t hesitate to reach out with any further concerns or questions.
new car experience
Sal , the Bommatito salesperson was so professional, courteous and customer focused from the start of my buying process until completion. I had many (probably too many) questions and concerns along the way. It had been a long time since I had purchased a new vehicle, he understood that and was very patient. He listened to the customer instead of doing all of the talking. I would highly recommend him to anyone looking to purchase a car. He made what could have been a stressful experience just the opposite . Keep up the good work, Sal. Also Angie in financing cannot be left our. She also focused on her customer, and getting the sale process completed efficiently and in a professional manner .KUDOS to Angie. Job well done.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service
Went here to buy a car many years ago but didn't. I came back 4-5 years later and Tommy still remembers my name. He was really friendly and patient with us, and also very knowledgeable. He does everything he can to make us happy. Overall pleasant experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Bommarito Toyota, even after five years! We’re delighted that Tommy was friendly, patient, and knowledgeable during your visit. Thank you for letting us earn your business. We hope you enjoy your new car!
Enjoy and saddness
Spinning time with the dealer that help me with my purchase , was a God sented, From the beginning until the drive off he was there with encouragement. Even with the financing of the purchase he was there. I planned on telling all my family and friends about the Kindness of MR TOMMY MORRIS
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
They gave me the run around
I have purchased 3 toyota Camrys from Tommy Morris. He is the only person I will ever purchase a vehicle from, as long as it's a Toyota. But the rest of the bomaritto team could not meet my needs. Sadly to say after purchasing 3 vehicles from this dealership I had to go to the lou fusz network. They were able to help me with financing and did it swiftly. I will never refer or return to another bomaritto store after this experience.
- Customer service 5.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hello Linsell, Thank you for taking the time to share your experience with us. We’re extremely sorry to hear of your dissatisfaction with your latest Bommarito Toyota experience. At Bommarito Toyota, we strive to provide quick, quality service to all our customers. We wish you the best and hope to be able to earn back your business in the future.
Wonderful Professional made me feel like family
Working with Barry Brash to purchase our new 2017 Toyota Tundra 1794 has been a wonderful experience. Barry listened to what my wife and I were shopping for. He was able to quickly provide us with a wonderful new truck that matched our budget. Barry kept us informed and made us feel like our purchase was his highest priority. If any of my Friends or Family are in the market for a new vehicle we are sending them to Bommarito Toyota so that they meet and work with Barry Brash. Kudos to Cody of the Bommarito Internet sales force who introduced us to Barry Brash.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent, Professional, Wonderful to work with!
Working with Barry Brash to purchase our new 2017 Toyota Tundra 1794 has been a wonderful experience. Barry listened to what my wife and I were shopping for. He was able to quickly provide us with a wonderful new truck that matched our budget. Barry kept us informed and made us feel like our purchase was his highest priority. If any of my Friends or Family are in the market for a new vehicle we are sending them to Bommarito Toyota so that they meet and work with Barry Brash. Kudos to Cody of the Bommarito Internet sales force who introduced us to Barry Brash.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5-star review. We’re excited that Barry provided you with a wonderful Toyota Tundra shopping experience. Barry is a customer service superstar, and we’re glad you found him to be informative and a great listener. We hope you and your wife enjoy the new truck. Please don’t hesitate to drop by our service center for future oil changes and tire rotations.
